Job title: Associate Director, Field Learning & Development

• Location: Cambridge, MA

About the Role

The Associate Director, Field Learning & Development will report to the Director, Field Learning & Development, General Medicines & Specialty Care and will serve as an integral member of the GTMC organization. This individual will function as the training subject matter expert for Specialty Care Products with primary responsibility for Amlitelimab. This role will be responsible for development of all training materials pre-launch, development of training plans for commercial team and all post launch training and sustainment of new hire training program. Director, FL&D will design and execute training that will prepare field teams with disease state and product knowledge, business acumen and field readiness allowing them to execute deliverables. Will also support training programs for Specialty Care.

Associate Director will collaborate with key stakeholders to develop comprehensive, adult learning-centered solutions that support disease state training, product training, selling skills, brand objectives, and marketing strategies for Amlitelimab. The Associate Director, FL&D will serve as lead or co-lead for training classes and workshops across new hire training, sales meetings, POA meetings, and ad hoc training needs throughout the year.

A key priority for this role is supporting and elevating the current new hire training program for Amlitelimab and potentially other specialty care products- both virtual and live components. The Associate Director will drive in-house development of training workshops and materials, leveraging Sanofi HUB partners, in-house L&D creative designers, and personal skills and expertise. When internal resources cannot meet timelines or content requirements, this individual will evaluate, select, and manage external vendors to enhance disease state and/or product knowledge.

Ultimately, this individual ensures our training programs empower the sales force to be their best selves in the field.

Key Responsibilities

• Strategize with cross-functional departments (sales, marketing, medical) when onboarding new hires to effectively facilitate the process for new field sales representatives to complete training requirements for certification; partner with management to ensure programs and materials are relevant and business-focused.
• Partner with key stakeholders and internal customers to develop and maintain product and brand-related sales training tools, workshops, and classroom presentations, ensuring they are current and meet the needs of all sales, marketing and operations partners.
• Continuously assess the effectiveness of training programs and product learning modules.
• Proactively upgraded learning materials to meet the evolving training needs of the sales force.
• Develop continuous learning tools, e-learning modules, advanced training, experiential training, and assessment programs to support sales training programs and business needs.
• Ensure all training projects and materials are evaluated against and meet good training and adult learning principles, and that all projects and materials have completed the correct regulatory review process prior to delivery to field sales forces.
• Support sales and marketing stakeholders by developing training tools, workshops, presentations, and content for new indications, product launches, sales meetings, and POA meetings.
• Partner with Marketing and Sales leadership teams to measure and monitor the impact of training on the business and make data-informed recommendations for improvement.
• Develop Scopes of Work (SOW) for new and existing projects with Sanofi HUB, L&D partners, or outside vendors; manage projects from inception to completion.
• Lead the Certified Field Training Program / Field Marketing Trainer Program as an extension of Sales Training and as a developmental opportunity for field representatives.
• Develop and facilitate all new hire sales and product training, as well as ongoing sales training, skill-building sessions, and any additional training needed to address gaps identified by field sales leaders.
• Travel as required for live training events, POA meetings, field rides, FL&D meetings, and national/regional sales meetings.

About you

Basic Qualifications:

• Minimum of a bachelor's degree; preference for a degree in a life science field or adult learning.
• Pharmaceutical experience: Minimum 12-18 months of pharmaceutical industry experience (highly preferred)
• Demonstrated ability to facilitate classes and meetings both virtually (from home) and in a live setting.
• Must have a dedicated, distraction-free work area capable of supporting uninterrupted virtual class facilitation.

Travel: Approximately 25-30% travel for offsite meetings and/or trainings.

Preferred Qualifications

• Training Experience: Minimum 18-24 months of training experience.
• Virtual Platforms: Significant experience with virtual conferencing software including Zoom, Webex, Microsoft Teams, GoToMeeting, and similar platforms. Should have dedicated, non-interrupted, wired internet access.

• Technical Proficiency: Proficiency in MS Office Suite (Word, Excel, PowerPoint), Microsoft Teams, Adobe Acrobat, Webex, and Adobe Connect.
• Workshop Design: Ability to assimilate information and co-create effective workshop designs.
• Sales Acumen: Proven understanding of selling skills and the CDF sales model, with the ability to develop expertise across multiple disease states and products.
• Communication & Presentation: Excellent written, verbal, and presentation communication skills, including the ability to create and deliver complex presentations under tight timelines.
• Leadership & Influence: Demonstrated ability to inspire teams, foster a collaborative environment, negotiate and influence in a matrix environment, and exercise tact and diplomacy in high-pressure situations.
• Budget Management: Experience managing a T&E budget.
• Digital Learning: Knowledge of LMS, e-learning applications, and AI/digital tools

Self-Development Expectations

Sanofi is committed to the continuous growth of its people. In this role, the Training Manager is expected to:

• Maintain and enhance product and disease state knowledge for growth assets and priority brands.
• Embrace a growth mindset and willingness to learn and adopt new ways of working as the business and teams evolve.
• Continuously develop and maintain knowledge of Sanofi's selling model and the selling skills required for field roles - including probing questions, pre-call planning, creating two-way dialogue, and closing - and demonstrate these skills when applicable.
• Attend regular industry-wide learning events (such as L-TEN) to continuously improve facilitation and training standards.

The salary range for this position is:
$133.500,00 - $192.833,33

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.