BristolMyers Squibb

Associate Director, Content & Digital Experience Capabilities – Solution Architecture & Engineering

BristolMyers Squibb$171K — $207K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of IT experience with a Bachelor's or Master's in Computer Science or related field.
  • 7+ years of experience in solution architecture for content & digital platforms.
  • Familiarity with content platforms like Veeva and AEM and digital channels such as websites and chatbots.
  • Hands-on experience with ETL tools (e.g., AWS Glue) and integration platforms (e.g., Mulesoft).
  • Strong background in web technologies (HTML, CSS, JavaScript).
  • Proven ability to lead technical architecture and innovation strategies within digital capabilities.
  • Excellent communication skills for influencing senior leaders and collaborating across teams.

Responsibilities

  • Partner with commercial and IT teams to focus on solution architecture for digital engagement.
  • Collaborate on translating business needs into technical requirements.
  • Architect and deliver high-quality solutions for content management and digital capabilities.
  • Design digital solution architectures leveraging emerging technologies like Generative AI.
  • Establish and enforce best practices for solution architecture across the organization.
  • Lead and facilitate Proof of Concepts (POCs) to validate new solutions and strategies.
  • Identify opportunities for improvement to optimize digital engagement and cost-efficiency.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • Wellbeing support programs including Employee Assistance Programs.
  • 401(k) plan and life insurance options for financial protection.
  • Flexible paid time off, including unlimited vacation for U.S. exempt employees.
  • Additional work-life balance initiatives like paid volunteer days and global shutdowns.
Full Job Description

This is a hands-on technical role within the Commercialization BI&T organization, responsible for leading solution architecture, engineering, and supporting delivery for capabilities within the Marketing Technology platforms (specifically in the content & digital engagement channels space), as well as content/engagement channels performance that drives next best action. A primary focus is serving as Technical Lead for the Marketing AI Platform (that leverages the MarTech platform capabilities)—migrating the current platform from Microsoft Azure to AWS, building and deploying agentic AI applications, and realizing the north-star vision of automating end-to-end marketing workflows for speed-to-market and hyper-personalized marketing at scale.

The ideal candidate is a full-stack engineer —backend and DevOps heavy—equally comfortable whiteboarding system designs, writing microservices, debugging Kubernetes pods, building CI/CD pipelines, and reviewing pull requests. Critically, this role bridges the gap between deep technical execution and business strategy; the individual must distill complex technical architectures, AI concepts, and engineering trade-offs into clear, simple, and compelling narratives for business stakeholders, enabling confident and informed decision-making without requiring technical expertise. This role drives the technology vision, owns architecture and innovation roadmaps, and shapes the content, digital, and AI transformation through hands-on contribution, technical mentorship, and transparent stakeholder communication. The individual will partner with Business Leads, IT Leads, Digital & Production agency partners, Senior Architects, and Technical Leads globally to architect, build, and integrate capabilities that have the greatest enterprise impact.

Key Responsibilities:

  • ·Architect, build, and deliver solution architectures for content & digital platforms and the Marketing AI platform — hands-on writing production-grade backend code (Python, Node.js), APIs (REST/GraphQL), data pipelines, and infrastructure-as-code, setting the engineering standard for the team.

    ·Lead the end-to-end Azure-to-AWS migration of the Marketing AI platform — including service mapping, data migration, workload re-platforming, and cutover — and design the target-state AWS architecture using Bedrock, SageMaker, Lambda, Step Functions, ECS/EKS, API Gateway, DynamoDB, and EventBridge.

    ·Build and deploy agentic AI applications — autonomous marketing agents for content generation, audience segmentation, campaign orchestration, and real-time personalization — using frameworks such as LangChain, LangGraph, CrewAI, or custom orchestration, with proper governance including human-in-the-loop checkpoints and responsible AI practices.

    ·Drive the north-star vision of automating end-to-end marketing workflows — from insight generation and content creation through approval, distribution, channel activation, and performance measurement — to increase speed-to-market and enable personalized marketing at scale.

    ·Own DevOps and cloud infrastructure — design and maintain CI/CD pipelines (GitHub Actions, CodePipeline, Jenkins), manage Infrastructure-as-Code (Terraform, CDK/CloudFormation), container orchestration (ECS/EKS/Kubernetes), serverless deployments, environment strategy (dev/staging/prod), and enforce best practices for automated testing, blue/green deployments, monitoring, logging, and incident response.

    ·Ensure platform security, compliance, and cost optimization — hands-on with IAM, secrets management, VPC/network security, encryption, and data privacy controls; monitor resource utilization, implement auto-scaling, right-size compute, and establish cost governance.

    ·Lead full-stack and backend engineering — design and build microservices, event-driven architectures, database solutions (PostgreSQL/RDS, DynamoDB/DocumentDB), data pipelines (AWS Glue, PySpark, Airflow), and AI/ML pipelines (SageMaker, Bedrock); build frontend components (React.js, TypeScript) as needed.

    ·Implement robust integration patterns connecting the Marketing AI platform and content/digital platforms with the broader ecosystem (Veeva, AEM, DAM, CRM, CDP, analytics tools) via APIs, event streams, and middleware such as MuleSoft or webMethods.

    ·Lead PoCs and pilots—from ideation to working prototype—for agentic marketing use cases (e.g., AI-driven personalization, automated MLR pre-checks, intelligent content repurposing), and scale successful pilots to production.

    ·Lead by example — actively contributing code, conducting architecture reviews, pair-programming, and providing hands-on technical mentorship to elevate team engineering quality and maintain alignment with architectural standards and best practices.

    ·Manage technical roadmaps, architecture documentation, and CLAD processes — ensure phased delivery with minimal business disruption, clear rollback strategies, and measurable success criteria; drive continuous improvement for productivity, cost savings, and engineering velocity.

  • Partner cross-functionally with CASA Leads, C-BI&T, Cloud Engineering, Cyber Security, Data & Enterprise Architecture, vendor partners, and agency teams to ensure successful delivery across all content, digital, and AI capabilities.

Required Qualifications & Experience

  • Bachelor's or Master's degree in Computer Science or a related field with 10+ years of hands-on IT engineering and architecture experience, including 7+ years in a hands-on technical architect / lead engineer role for content, digital, and/or AI platforms.
  • 5+ years of heavy backend engineering—building production-grade APIs, microservices, event-driven systems, and data pipelines using Python, Node.js, or Java.
  • 4+ years of hands-on DevOps and AWS cloud infrastructure—CI/CD pipeline design, Infrastructure as Code (Terraform, CDK/CloudFormation), container orchestration (ECS/EKS/Kubernetes), serverless architectures, and environment management—with demonstrated experience in cloud migration (Azure-to-AWS preferred) and/or AI/ML platform development.
  • Strong full-stack capabilities—backend and DevOps as core strengths—with working proficiency in frontend (React.js, JavaScript/TypeScript) and hands-on experience with both relational (PostgreSQL, RDS) and NoSQL databases (DynamoDB, DocumentDB).
  • Experience with AI/ML and GenAI - Amazon Bedrock, SageMaker, LLM-based application development, prompt engineering, RAG, and agentic AI frameworks (LangChain, LangGraph, CrewAI, or similar).
  • Strong understanding of IT governance processes including data architecture, data privacy, cyber security reviews, risk assessments, Git-based workflows, and modern software engineering standards.
  • Excellent communication and stakeholder management skills—ability to distill complex technical concepts into simple business language, present confidently to senior leaders, and work cooperatively across boundaries within a matrix organization.
  • Familiarity with the Pharmaceutical Industry.

Desired Experience

  • Digital marketing and commercialization domain experience—including MarTech ecosystems, Content platforms (Veeva, AEM), and Digital Channels (Web, Chatbots, Social/Podcasts, HOE, Third-party Media etc.).
  • AI/ML for marketing use cases—content personalization, audience segmentation, campaign optimization, and understanding of agentic AI architectures including multi-agent orchestration, tool-use patterns, and human-in-the-loop design.
  • Experience with ETL tools (AWS Glue, Informatica) and integration platforms (MuleSoft, webMethods).
  • Enterprise application integration experience - designing large-scale system-to-system integrations across CRM, ERP, CDP, CMS, MLR & DAM, using middleware, API gateways, event-driven architectures, and message brokers (Kafka, SQS/SNS), including enterprise integration patterns (EIP), iPaaS solutions, and integration architecture governance (API standards, versioning, SLA management, observability).
  • Expertise in SDLC methodologies (Agile, Lean, Waterfall) and ability to manage business process analysis, cost-benefit estimation, and post-implementation KPI delivery.
  • Ability to scan the technical landscape for leading-edge solutions, create business cases for new investments, and potential to develop into a recognized thought-leader for content, digital, and AI capabilities.

Other Experience

  • Working knowledge of agile software development lifecycle methodologies.
  • Demonstrated ability to support a dynamic culture of innovation and continuous improvement.
  • Potential to develop into an internally/externally recognized thought-leader for content & digital capabilities.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $171,020 - $207,236

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

  • Health Coverage: Medical, pharmacy, dental, and vision care.

  • Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

  • Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

0Work-life benefits include:

Paid Time Off

  • US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

  • Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available fo

About BristolMyers Squibb

BristolMyers Squibb Careers

Join the vibrant team at BristolMyers Squibb, a leader in global biopharmaceutical innovation, where your career growth is as important as the life-changing solutions we develop. At BristolMyers Squibb, we are committed to fostering a diverse and inclusive workplace that encourages professional growth and development. Work You’ll Do Embark on a career with BristolMyers Squibb and be part of a company that’s dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. With us, you’ll contribute to a culture that embraces scientific innovation, responsible leadership, and community outreach. Explore job opportunities in various fields from research to marketing, and join a team that values leadership and diversity. Our commitment to career growth means we support your journey with extensive training programs, leadership development opportunities, and a global, diverse network of professionals. Innovative Work At BristolMyers Squibb, innovation is at the core of everything we do. From pioneering research in oncology to breakthroughs in immunology, our professionals have the opportunity to make significant contributions to the field and impact lives globally. Our collaborative environment encourages team members to challenge the status quo and bring forward ideas that pave the way for groundbreaking solutions. Be Part of a Great Team Working at BristolMyers Squibb means being part of a team that supports your aspirations and shares your values. Our culture thrives on teamwork, respect, and diversity, creating a workplace where everyone can achieve their potential. Enjoy the benefits of being part of a company that values work-life balance, provides competitive benefits, and fosters an environment where skills and leadership are developed through hands-on experience and comprehensive mentorship programs. Future-Proof Your Career With a multitude of job opportunities ranging from internships to full-time positions, BristolMyers Squibb is not just hiring; we’re building futures. We equip our employees with the tools needed for success, including advanced training in diverse skill sets, leadership programs, and opportunities for professional networking and growth. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference. Explore our career portal for all current job listings and be sure to submit your resume. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights from BristolMyers Squibb. Our careers blog is a resource for potential and current employees looking to maximize their career potential. Job Alert Emails Customize your subscription to receive job alerts and insider information tailored to your preferences. Discover the exciting and rewarding career opportunities that await at BristolMyers Squibb. At BristolMyers Squibb, your career is just the beginning – it’s a pathway to personal and professional fulfillment. Join us and make a global impact.
Learn more about BristolMyers Squibb
Size
32,200 employees
Market Cap
$156.3 billion
Industry
Net Income
-$9 billion
Founded
1887
5 Year Trend
+19%
Revenue
$42.5 billion
NASDAQ

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