Johnson & Johnson

Associate Director, Audit Process Lead

Johnson & Johnson$122K — $212K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a scientific, medical, technical, or related discipline.
  • 8+ years in pharmaceutical, healthcare, or adjacent industries, preferably in GxP environments.
  • Experience conducting audits (planning, execution, reporting, follow-up).
  • Strategic thinker with experience in process improvement and change management.
  • Innovative mindset to identify opportunities and leverage digital solutions.
  • Proficient in performance management and using metrics for improvements.
  • Strong project management skills with the ability to manage multiple initiatives.

Responsibilities

  • Set and implement the RDQ audit process strategy focused on continuous improvement.
  • Monitor process performance data to identify and drive enhancement opportunities.
  • Identify digital solutions to improve audit processes and user experience.
  • Represent RDQ in cross-organizational audit forums to align on standards and needs.
  • Stay updated on audit trends and regulatory expectations to enhance audit processes.
  • Build collaborations with J&J and external organizations to share leading practices.
  • Lead change management for audit updates and ensure clear communication with stakeholders.

Benefits

  • Eligible to participate in a consolidated retirement plan and savings plan (401(k)).
  • Vacation: 120 hours per year, increasing for certain states.
  • Sick time: 40 to 56 hours per year based on residence.
  • 13 holidays per year with floating holidays.
  • Up to 480 hours parental leave within a year of childbirth/adoption.
  • 240 hours bereavement leave for immediate family per year.
  • 32 hours of volunteer leave per year.
Full Job Description

Job Function:

Quality

Job Sub Function:

Business Process Quality

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Spring House, Pennsylvania, United States of America

Job Description:

The Associate Director, Audit Process Lead, will be the global, cross-domain Audit Business Process Owner (BPO) for R&D Quality (RDQ), with end-to-end accountability for the RDQ audit process across people, process, and technology. This role will set the strategic direction for the audit process, lead continuous improvement efforts, and ensure the process remains efficient, effective, compliant, and aligned with evolving regulatory expectations and industry leading practices.

This role will also expand and strengthen RDQ’s partnership with other audit-related functions within J&J, as well as external organizations, to establish a sustainable approach to innovation and audit process modernization.

Main responsibilities will include, but are not limited to:
Audit Strategy & Performance
  • Set the RDQ audit process strategy and roadmap, focused on continuous improvement to make the process simpler, more consistent, and more efficient, while elevating value to our business partners and supporting better patient outcomes.

  • Establish and monitor meaningful process performance data (e.g., KPIs, KRIs, stakeholder feedback, audit outcomes, inspection learnings, non-conformance trends) to identify and drive improvement opportunities.

  • Explore and identify practical digital enablers that strengthen audit processes, data quality, and user experience, delivering realized value to the organization.

Partnerships & Benchmarking
  • Serve as the RDQ representative in cross-organizational audit forums to share RDQ priorities, influence standards and ways of working, and ensure changes impacting the audit process are aligned with RDQ business needs.

  • Maintain an active external and cross-J&J perspective on audit trends, emerging expectations, and new ways of working to ensure the RDQ audit process continues to evolve with regulatory expectations and business changes.

  • Build strong relationships with other J&J audit-related functions and external organizations to identify leading practices and incorporate relevant learnings into the RDQ audit process.

Change Management & Capability Building
  • Lead change management for audit process updates to ensure RDQ and business partners have a clear understanding of the change and impact, enabling seamless transitions.

  • Ensure audit process guidance, Knowledge Hub content, job aids, communications, and training materials are current, easy to access, and clear enough to support consistent execution across RDQ audit teams.

  • Proactively seek feedback to identify auditor capability needs and set strategy to fill gaps with appropriate tools, training, and upskilling support.

Operational Oversight
  • Lead annual cross-domain audit planning and scheduling, with ongoing monitoring of schedule conformance KPIs.

  • Serve as the central audit process SME for inspections, internal audits, and cross-domain audit process questions that require end-to-end process knowledge and coordinated RDQ input.

  • Support execution of RDQ internal audit program and ensure effective audit and inspection response processes, as needed.

  • Oversee audit process-related impact assessments, non-conformance management, and critical issue resolution, ensuring appropriate SME input, timely follow-through, and sustainable process fixes.

  • Facilitate external audit response management, as needed, including effective resolution of issues.

  • Serve as backup for auditors during periods of high workload or unforeseen circumstances to ensure business continuity.

Required Skills

  • Bachelor’s degree in a scientific, medical, technical, or related discipline.
  • A minimum of 8 years of experience in pharmaceutical, healthcare, or adjacent industries, ideally within GxP environments (e.g., GCP, GLP, GMP).
  • Demonstrated experience conducting audits (internal or external), including planning, execution, reporting, and follow-up.
  • Ability to think strategically to elevate multi-disciplinary practices, driving process improvement, leveraging efficiency & lean principles, and executing change management.
  • Ability to innovate by identifying gaps, exploring digital or alternative solutions, building the case for change, and leading implementation to deliver value.
  • Strong capability in performance management, using data-driven insights, metrics, KPIs to drive measurable enhancements.
  • Strong project management capabilities, including an ability to balance priorities across multi-workstream initiatives, resolve roadblocks, and escalate appropriately.
  • Excellent interpersonal, oral, and written communication skills to effectively influence cross-functionally and engage externally to our organization and J&J, to ensure leading practices are being adopted.
  • Proficiency in English (written and verbal).
  • Availability for limited travel (10% potentially, driven by business need).

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:


• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Required Skills:

 

Preferred Skills:

Business Process Management (BPM), Business Requirements Analysis, Compliance Management, Cross-Functional Collaboration, Data Savvy, Fact-Based Decision Making, ISO 9001, Leverages Information, Mentorship, Organizing, Process Governance, Process Optimization, Quality Control (QC), Quality Standards, Quality Validation, Stakeholder Engagement, Standard Operating Procedure (SOP), Tactical Thinking, Technical Credibility

 

 

The anticipated base pay range for this position is :

$122’000.00 - $212’750.00

Additional Description for Pay Transparency:

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

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Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

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Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

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Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

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Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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