Hines

Assistant Property Manager

Hines$80K — $100K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in business administration, hospitality, real estate, or related field preferred; high school diploma required.
  • 2+ years of professional work experience with supervisory experience preferred.
  • Experience with P&L responsibility, budget oversight, cost analysis, and service contract management.
  • Proficient in Microsoft Office software.
  • Completion of Hines Property Management Training Program or equivalent real estate knowledge.

Responsibilities

  • Train and mentor property staff to deliver exceptional hospitality experiences.
  • Lead a cross-functional team, including third-party providers, to uphold Hines’ hospitality standards.
  • Coordinate engaging community-focused event programming.
  • Align property services with Hines’ service level standards.
  • Manage administrative tasks and vendor relationships related to property operations.
  • Assist in financial planning, including the Annual Business Plan and Operating Budget.
  • Oversee property maintenance and ensure compliance with safety regulations.

Benefits

  • Provides ongoing professional development and training opportunities.
  • Access to company-wide resources and support from experienced managers.
  • Engaging work environment with a focus on community and hospitality.
  • Involvement in planning and executing unique events to foster community connections.
  • Opportunity to work with a dynamic team in a fast-paced setting.
Full Job Description
Overview

Responsibilities

As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to create spaces where people feel valued, connected, and inspired. Responsibilities include but are not limited to:

 

Hospitality / Leadership:

  • In accordance with the firm’s leadership principles — train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.

  • Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines’ Hospitality Standards.

  • Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere.

  • Ensure property engagement and service offerings are aligned with Hines’ service level standards.

  • Ensure all corporate objectives and policies are met.

Operations:

  • Handle administrative tasks and maintain vendor relationships for all activities related to the physical operation of the property.

  • Assist in managing the property’s financial activities including the development of the property’s Annual Business Plan, Operating Budget, and Monthly/Quarterly reports.

  • Support marketing and leasing initiatives for both current and prospective tenants.

  • Ensure the property is well-maintained and aesthetically pleasing.

  • Ensure compliance with all government, industry, regional and company required programs, objectives, and policies.

  • Monitor all property management led and tenant construction for compliance per approved plans; ensure all required documentation is obtained in a timely manner.

  • Assist with the direction of emergency procedures including but not limited to:

    • Executing emergency plans and practice drills

    • Monitoring emergency equipment

    • Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent

    • Acting as fire/life safety director while assisting emergency authorities and response teams

Qualifications

Minimum Requirements include:

 

  • Bachelor’s degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required.
  • 2+ years professional work experience, with supervisory experience strongly preferred.

  • Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears.

  • Proficient in Microsoft Office software.

  • Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge.

  • Passion for working with people, creating amazing experiences, and leading with a hospitality mindset.

  • High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.

  • Solution-oriented with strong organizational, analytical and project management skills.

  • Maintain composure and professionalism at all times.

  • Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style.

  • Eager to be a part of a fast-paced and dynamic work environment.

  • Takes initiative and is a proactive leader always focused on continuous improvement.

  • Work indoors approximately 95% of the time and outdoors 5% of the time.

  • Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms.

  • On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.

  • Ability to lift up to 25lbs.

  • Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.

  • Transfer properties and work overtime as business needs deem appropriate.

  • Compensation: $80,000 - $100,000

About Hines

The Birmingham Small Arms Company Limited was a major British industrial combine, a group of businesses manufacturing military and sporting firearms; bicycles; motorcycles; cars; buses and bodies; steel; iron castings; hand, power, and machine tools; coal cleaning and handling plants; sintered metals; and hard chrome process. After the Second World War, BSA did not manage its business well, and a government-organised rescue operation in 1973 led to a takeover of such operations as it still owned. Those few that survived this process disappeared into the ownership of other businesses. BSA began in June 1861 in the Gun Quarter, Birmingham, England. It was formed by a group of fourteen gunsmith members of the Birmingham Small Arms Trade Association specifically to manufacture guns by machinery. They were encouraged to do this by the War Office which gave the BSA gunsmiths free access to technical drawings and to the War Office's Board of Ordnance's Royal Small Arms Factory factory at Enfield. New machinery developed in the USA installed at Enfield had greatly increased its output without needing more skilled craftsmen. This new machinery brought to Birmingham the principle of the interchangeability of parts.
Learn more about Hines
Industry
Founded
2007

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