BabyList

Assistant Manager, Fulfillment Operations - Day Shift

BabyList • $82K — $89K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of management experience in a warehouse setting
  • 3+ years supervising teams in operational environments
  • Demonstrated problem-solving skills and process optimization ability
  • Ideally has experience in high-growth or startup contexts
  • Effective in coaching and team development
  • Familiar with warehouse management systems and order fulfillment processes
  • Strong emphasis on workplace safety and regulatory compliance

Responsibilities

  • Lead daily operations on the fulfillment floor across multiple workflows
  • Ensure smooth transitions during shift handoff with other shifts
  • Oversee the accurate and timely fulfillment of customer orders
  • Recruit, train, and mentor team members to foster engagement
  • Identify inefficiencies and implement process improvements
  • Monitor team performance using KPIs for data-driven adjustments
  • Enforce safety protocols to maintain a secure work environment
  • Collaborate with warehouse leadership and other teams to align priorities

Benefits

  • Competitive market pay
  • 4 floating holidays in addition to standard time off
  • Comprehensive safety protocols within the workplace
  • Growth and advancement opportunities within a fast-paced environment
Full Job Description
Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits

What The Role Is

Babylist is hiring an Assistant Manager of Fulfillment Operations for Day Shift at our fulfillment center in Commercial Point, Ohio, just south of Columbus. This is a hands-on, floor-first leadership role at the center of our day-shift operation, with direct ownership over a significant portion of the FC, including picking, packing, and kitting. You will report to and work closely with the Operations Manager, with supervisors reporting directly to you.

Our fulfillment center is growing fast, and this role is part of how we invest in that growth. You will lead the floor across multiple workflows, coach and hold your supervisors accountable, and partner with our Senior Fulfillment Analyst to build labor plans that match inbound and outbound volume. This is a role for a leader who stays visible on the floor and is energized by engaging with supervisors and hourly team members every day, while driving safety, performance, and results across a shift of 190+ team members.

Schedule: Monday through Thursday, with core working hours of 7:00 a.m. to 5:30 p.m. This is an exempt position and requires availability before the start of the shift, as well as after the shift when needed, to support opening responsibilities, end-of-shift duties, and wrap-up activities.

About Pay

We pay competitive market rates.

Starting salary for this position is $82,800 to $89,640 annually

Holidays Observed

The Fulfillment Center is closed on the following days for day shift in 2026:
  • New Year's Day
  • Memorial Day
  • Thanksgiving Day

All shifts receive 4 floating holidays in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.

Who You Are
  • Experienced Fulfillment Leader Who Has Led Other Leaders: You bring 8+ years of management experience in a warehouse or fulfillment environment, including at least 3 years managing supervisors or other people-leaders. This is not your first move from supervisor into management.
  • Floor-First Operator: You lead from where the work happens and are comfortable directing multiple active workflows at once
  • Culture-Focused and Visible: You stay on the floor and are energized by engaging with supervisors and hourly team members every day
  • Process-Oriented Problem Solver: You excel at implementing efficient processes, optimizing workflows, and holding standards steady under pressure
  • Results Driver: You have a proven ability to drive safety, performance, accountability, and operational results in high-growth or fast-paced environments. Start-up experience is a plus
  • Supportive Team Leader: You are skilled at coaching and mentoring supervisors and building a collaborative, accountable team
  • Operationally Savvy: Warehouse management systems (WMS), inventory control, and order fulfillment processes are second nature to you
  • Safety Champion: You prioritize workplace safety and compliance with all relevant regulations
  • Effective Communicator: You build strong relationships across shifts and keep everyone aligned on priorities, especially at handoff

How You Will Make An Impact
  • Lead the Floor: Provide direct, in-person leadership across kitting, picking, packing, outbound sortation throughout the day shift
  • Own Shift Handoff: Be actively engaged onsite after the end of shift to assist your floor leadership with handoff communications, reporting and activities
  • Build Labor Plans: Partner with the Senior Fulfillment Analyst to align staffing to inbound and outbound volume
  • Support Daily Operations: Manage daily workflows and ensure orders are fulfilled accurately and on time
  • Develop the Team: Coach, train, and mentor your supervisors, building a culture of growth, accountability, and engagement
  • Optimize Processes: Identify areas for improvement and implement solutions that drive efficiency and reduce waste
  • Monitor Performance: Track KPIs and make data-driven adjustments that keep the shift performing at its best
  • Promote Safety: Enforce safety protocols and maintain a secure environment for all team members
  • Collaborate Across Teams: Work closely with the Operations Manager and cross-functional partners to align on priorities

Physical Requirements
  • Stand and walk for extended periods (up to 10-12 hours per shift) with scheduled breaks
  • Walk the floor extensively, averaging 10,000+ steps per day
  • Lift and move items up to 20 lbs regularly throughout the shift
  • Frequent pushing, pulling, bending, twisting, and repetitive motion

About BabyList

BabyList is an e-commerce platform that allows expectant parents to create a registry of items they need for their baby. The company was founded in 2011 by Natalie Gordon and is headquartered in San Francisco, California. BabyList offers a universal baby registry that allows parents to add items from any store on the internet, as well as personalized product recommendations and a cash fund option. The company has raised over $5 million in funding and has been featured in numerous publications, including Forbes, The New York Times, and TechCrunch.
Learn more about BabyList
Size
50 employees
Industry
Founded
2011

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