Assistant General Manager - The Odyssey Restaurant & Events

Location: Granada Hills, CA
Compensation: Competitive salary + comprehensive benefits
$85,000-105,000 DOE
Company Overview

Perched atop the hills of Granada Hills with unmatched panoramic views, Odyssey Restaurant has long been one of the San Fernando Valley's most iconic dining destinations. Following a multi-million-dollar remodel, Odyssey has been reimagined with a contemporary, polished aesthetic, an elevated culinary direction, and an energized beverage and events program. As part of the Specialty Restaurants Corporation family, we are committed to delivering unforgettable dining experiences through exceptional food, warm hospitality, and innovative guest engagement.

We are excited to welcome a dynamic Assistant General Manager to help lead Odyssey into its next era.
Position Summary

The Assistant General Manager serves as the right hand to the General Manager and a key leader across the entire property. This high-visibility role works closely with the Beverage Manager, Special Events leadership team, and all FOH and BOH department leaders to ensure seamless operations, elevated service execution, and consistent brand excellence.

As the face of the venue, the AGM inspires the team daily, drives guest satisfaction, executes operational strategy, and supports the continued evolution of Odyssey's renewed identity.
Key Responsibilities
Operational Leadership

• Oversee daily restaurant operations, ensuring a polished, efficient, and guest-focused environment.
• Partner with the GM to implement systems, SOPs, and service standards that reflect Odyssey's elevated experience.
• Ensure strong communication and collaboration between FOH and BOH teams, including Beverage, Culinary, Events, and Facilities.

Guest Experience & Hospitality

• Act as a visible floor presence and a brand ambassador; engage guests with warmth, professionalism, and ownership.
• Uphold and model Odyssey's hospitality standards, immediately addressing guest concerns and creating memorable "surprise and delight" moments.
• Study guest profiles, loyalty behaviors, and historical data to personalize experiences.

Team Development & Culture

• Coach, motivate, and support FOH leaders and hourly team members through hands-on mentorship.
• Participate in hiring, onboarding, and performance management, ensuring a positive workplace culture focused on growth and excellence.
• Lead pre-shift meetings, service coaching, and continuous improvement initiatives.

Financial & Business Performance

• Assist with forecasting, labor planning, inventory oversight, and cost management to achieve financial goals.
• Help create and track zone-based sales goals with the management team.
• Support strategic initiatives that enhance revenue, efficiency, and guest satisfaction.

Beverage & Events Collaboration

• Work closely with the Beverage Manager on rollout of new programs, service training, and quality control.
• Partner with Special Events leadership to ensure flawless execution of on-site events, banquets, and private dining experiences.
• Maintain strong cross-department alignment to protect quality and brand standards.

Qualifications

Assistant General Manager - Qualifications
• 3-5 years of experience as an Assistant General Manager or General Manager in a high-volume, upscale dining environment
• Proven leadership ability with a strong focus on hospitality, coaching, and team development
• Solid understanding of operational systems, including Toast, R365, OpenTable, and POS reporting
• Excellent communication skills, professional presence, and the ability to remain composed in a fast-paced, high-energy setting
• Experience collaborating with beverage and events teams is a plus
• Strong commitment to creating exceptional guest experiences and upholding the Odyssey brand
• Ability to lead teams while maintaining elevated service standards in an upscale environment
Why Join Odyssey?

• Be part of a newly remodeled, re-energized, high-profile restaurant with exceptional growth potential.
• Work with an innovative leadership team committed to operational excellence.
• Competitive salary, health benefits, dining discounts, growth opportunities within Specialty Restaurants Corporation, and a vibrant work environment with nightly views that inspire.

All job offers are contingent upon successfully passing pre-employment background check