Huntington National Bank

Area Specialist Manager-1

Huntington National Bank$75K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or related field, or equivalent work experience.
  • Minimum of 5 years of Retail Banking experience in Branch Management or a similar role.
  • Strong leadership skills with proven results.
  • Excellent communication, presentation, and coaching skills.
  • Ability to motivate and develop colleagues to increase retention.

Responsibilities

  • Lead the Area Customer Experience Specialists to enhance sales, service, and operational skills.
  • Utilize tools and technology to educate teams on products and policies.
  • Oversee recruitment and hiring of suitable team members for the branch culture.
  • Coach and develop team members through one-on-one meetings and branch visits.
  • Facilitate onboarding sessions for new hires to ensure a positive experience.
  • Partner with regional leadership and support teams to provide feedback and insights.
  • Manage timecards and mileage expenses, and travel for branch visits.

Benefits

  • Opportunity for flexible work arrangements combining in-office and remote work.
  • Strong focus on onboarding and employee development programs.
  • Collaborative team-oriented work environment.
  • Engagement with regional leadership for career development.
Full Job Description
Description

Summary:

As an Area Specialist Manager, you will provide leadership and supervision to the Area Customer Experience Specialist team to enhance the colleague and customer experience. The role is responsible for leading customer experience, mitigating risk and positively contributing toward the branch performance, effectively helping more customers achieve their goals. In addition to leading a team, an Area Specialist Manager will also support the onboarding experience for new hires to the branch and partner effectively with the Regional Leadership Team and key partners such as operational leaders, centralized scheduling and HR.

Duties & Responsibilities:
  • Responsible for leading Area Customer Experience Specialists across a region working to improve sales, service and operational skills and behaviors across the team
  • Leverages available tools and technology to drive results and maintains knowledge and educates teams on all products, services, technology and policies
  • Actively oversees the recruitment and hiring process ensuring the assigned market is staffed with colleagues suitable for Huntington's culture
  • Consistently coach and develop through 1-1's and branch visits
  • Present skill developments to build capability on the team
  • Facilitate Welcome Sessions to provide a great onboarding experience for new hires
  • Recruit, pair and support Welcome Huntington Onboarding Support Teammates (HOST's) across the region
  • Partner effectively with regional leadership team providing feedback, insights and observations
  • Partner effectively with centralized scheduling team, operational leaders, and HR
  • Focus on career development conversations
  • Manages timecards and mileage expenses
  • Travel across the regional footprint to conduct branch visits
  • Perform other duties as assigned.


Basic Qualifications:
  • Bachelor's degree in business administration or related field, or equivalent work experience and minimum of 5 years Retail Banking experience in Branch Management or similar role.


Preferred Qualifications:
  • Strong leadership skills with proven results.
  • Ability to create and lead a collaborative team-oriented environment and effectively partner with all levels of leadership and support teams across the organization.
  • Ability to develop, influence, inspire and motivate colleagues to increase retention.
  • Excellent communication, presentation, coaching and facilitation skills.
  • Problem solving skills/ability to handle complex issues.
  • Time management skills


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes

Workplace Type:
Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

About Huntington National Bank

Huntington National Bank Careers

Join the dynamic team at Huntington National Bank, a place where your career aspirations align with outstanding job opportunities. Our commitment to innovation, leadership, and professional growth makes Huntington an ideal environment for your ambitions to flourish.

Work You’ll Do

At Huntington, we empower our employees to master their career paths in the banking industry. As a member of our team, you will engage in meaningful work that directly impacts our clients and communities. With a focus on digital transformation and financial solutions, Huntington stands at the forefront of the banking sector.

Lead with Innovation and Leadership

Huntington National Bank is not just a bank; it's a pivotal platform for innovation and leadership in the financial industry. We offer a unique position in the marketplace that intersects financial services with cutting-edge technology and customer-centric solutions.

Explore Job Opportunities and Employment

Whether you're seeking your first job or you're a seasoned professional looking to transition, Huntington offers a range of employment opportunities. From entry-level positions to executive roles, our job openings cater to a diversity of skills and experiences.

Internship Programs

Kickstart your career with Huntington’s internship programs. These opportunities are designed to give you hands-on experience and insights into the banking sector, enhancing your resume and boosting your employability.

Benefits and Culture

At Huntington, we pride ourselves on a culture that supports diversity, inclusion, and professional development. Our benefits package is comprehensive, supporting not only your career growth but also your personal well-being and financial health.

Join Our Team

Be part of a team that values creativity, problem-solving, and collaboration. Huntington encourages a culture where innovation thrives, and diverse ideas are celebrated.

Networking and Professional Growth

Advance your career with unmatched opportunities for professional growth and networking. Huntington is dedicated to providing ongoing training and leadership programs that empower you to take your career to new heights.

Career Development

Invest in your future with Huntington’s career development programs. From diversity training to leadership workshops, we provide the tools necessary for you to succeed in your professional journey.

Stay Connected

Join the Huntington National Bank team today and discover how your career can prosper in an environment committed to your growth and success.

Search Huntington Jobs

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Customize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Huntington National Bank. Join us at Huntington National Bank, where your career is our commitment.
Learn more about Huntington National Bank
Size
19,722 employees
Market Cap
$21 billion
Industry
Net Income
$817 million
Founded
1866
5 Year Trend
+11.5%
NASDAQ

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