Area Director of Operations (Hospice)

Care Hospice

$150K — $160K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare, management, or business-related field required.
  • Current unencumbered RN or LNHA license if applicable.
  • Minimum two years' experience in healthcare management or related programs required.
  • Two years of hospice experience required with knowledge of Medicare/Medicaid regulations.
  • Experience in marketing or business development within a healthcare setting required.
  • Multi-site management experience required, preferably in hospice.
  • Must be willing to travel and spend up to 75% of time in the assigned territory.

Responsibilities

  • Inspire and guide the hospice team, fostering compassion and excellence in daily operations.
  • Recruit, mentor, and empower professionals, creating a supportive team culture.
  • Develop programs that provide comfort and dignity to patients and families in need.
  • Build partnerships with community liaisons and sales directors to enhance referral relationships.
  • Ensure compliance with regulations while striving for high standards of care.
  • Share insights with senior leadership to influence the future of end-of-life care.
  • Design staffing schedules to balance care for patients and support for team members.

Benefits

  • Generous PTO and holidays.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Supportive work environment focused on professional development.
  • Opportunities for community involvement and outreach.
Full Job Description
Overview

Care Hospice is seeking an Area Director of Operations for our growing Hospice of the West programs in Arizona (Casa Grande, Mesa, Phoenix, Prescott, & Tucson) and Hospice of New Mexico programs in New Mexico (Albuquerque & Las Cruces). An ideal candidate is a seasoned hospice leader who has multi-site management experience, a passion for hospice, and a strong operational background.

 

***Must be within driving distance of the territory and willing to spend at least 75% of time in the assigned territory.  Must have prior hospice management experience.***

 

The Area Director of Operations is responsible for administering and overseeing all aspects of the day-to-day operations of multiple hospice programs/locations consistent with established goals, objectives, policies, and regulations of Care Hospice. The Area Director of Operations is also responsible for compliance with all regulations, laws, policies, and procedures applicable to hospice regulatory guidelines. The Area Director of Operations will manage the affairs of the local branch locations under the general direction of senior management.

 

Responsibilities
  • Inspire and guide the hospice team, ensuring every aspect of daily operations reflects compassion and excellence.
  • Recruit, mentor, and empower dedicated professionals, fostering a culture where every team member feels valued and supported.
  • Create and grow programs that bring comfort, dignity, and meaningful support to patients and families in their time of need.
  • Build strong partnerships with community liaisons, Regional Sales Directors, and Program Directors to extend the reach of our mission and strengthen referral relationships.
  • Champion quality by maintaining compliance with all regulations while always striving for the highest standards of care.
  • Share insights and ideas with senior leadership to help shape the future of end-of-life care in the communities we serve.
  • Anticipate staffing needs and design schedules that balance the well-being of patients, families, and team members alike.
Qualifications
  • Bachelor's degree in healthcare, management, or business-related field required.
  • If RN or LNHA, must have a current unencumbered license in the state of employment.
  • Minimum of two (2) years' experience in health care management, home health, hospice, or related health programs required.
  • Minimum Two (2) years of hospice experience required with intimate knowledge of Medicare/Medicaid and state department of health regulations.
  • Marketing or Business Development experience in a healthcare environment required.
  • Multi-site management experience required, hospice multi-site management experience a plus
  • Must be willing to travel and spend up to 75% of time in the assigned region.

$150,000 - $160,000 per year (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidates relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.4

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