Salesforce

AR Systems Manager

Salesforce$107K — $147K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • In-depth knowledge of Salesforce Service, Sales, and Marketing Cloud administration.
  • Proficient in SOQL/SQL query languages with strong data analysis skills.
  • Familiarity with Salesforce development and APEX programming.
  • Keen attention to detail for identifying process improvements.
  • Ability to evaluate end-to-end solutions for risk and operational integrity.

Responsibilities

  • Manage configuration and maintenance of Revenue Operations systems.
  • Identify and implement improvements for efficiency and data integrity.
  • Conduct KPI analysis and deliver operational reports to leadership.
  • Set objectives for accounts receivable and Collections system operations.
  • Engage with teams for technical advisory and business requirements analysis.
  • Support large company projects affecting Revenue Operations systems.
  • Create and maintain documentation and provide team mentoring.

Benefits

  • Comprehensive benefits and resources for work-life balance.
  • Access to AI tools to enhance productivity.
  • Opportunities for personal and professional growth.
  • Supportive company culture focused on employee well-being.
Full Job Description
Revenue Operations is hiring a Financial Systems Manager in the Account Receivable finance department. We are looking for a proven operational leader to join a dynamic team providing dedicated technical support to critical business functions. A successful candidate will be able to provide strategic guidance and mentorship to team members and stakeholders. Maintain a standard of operational and documentation excellence. Effectively collaborate with business partners to deliver industry leading financial solutions.

Responsibilities:

Systems Management
  • Manage the configuration, customization, and maintenance of Revenue Operations needs.
    • System bug triage, business process support, technical advisory, business requirements gathering, SOX controls.
    • Provide expert level technical support, address user issues, troubleshoot problems and ensure timely resolution of system related incidents
  • Identify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy.
  • Conduct key performance indicator (KPI) analysis and provide operational reporting to leadership


Operational Management
  • Provide overall direction and set objectives for the accounts receivable AR and Collections system operations
  • Review and approve system changes in accordance with industry and Salesforce standards
  • Engage with cross-functional teams to provide technical advisory, business requirements gathering
  • Support large company projects and other initiatives that impact Revenue Operations systems.
  • Work closely with IT and other business units to execute new technology or functionality implementations.


Documentation and Training
  • Create and maintain comprehensive documentation for supported systems and procedures
  • Provide mentoring and guidance for team members. As well as participate in structured training for end users.


Qualifications
Technical and Analytical Skills
  • In-depth understanding and hands on experience with Salesforce Service, Sales and Marketing Cloud administration.
  • Proficient in SOQL/SQL query languages. Strong data analysis skills, including visualization tools and methodologies.
  • Familiarity with Salesforce platform's development and APEX language. Basic concepts of object oriented programming and cloud technologies.
  • Attention to detail to identify opportunities for process and system improvements.
  • Ability to evaluate end to end solutions for effectiveness, risk and operational integrity.


Communication and Collaboration
  • Strong communication management skills. Ability to centralize and distribute relevant information based on operational needs
  • Proven ability to translate business requirements into technical solutions


Education and Experience Required
  • Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • 4 years of technical support experience
  • 3 years of operations management experience
  • Salesforce Administration Certification


Preferred
  • Additional higher education in information technology or business administration
  • Salesforce Service, Sales or Marketing Cloud certifications


Unleash Your Potential

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About Salesforce

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Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

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Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

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Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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