Salesforce

Applied AI Coach

Salesforce$70K — $119K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Computer Science or related field
  • 1-3 years in data analytics, engineering, or technical support
  • Ability to solve customer problems and explain technical concepts
  • Experience with prompt engineering and LLMs
  • Strong analytical skills for interpreting outcome models
  • Understanding of AI systems in a business context

Responsibilities

  • Design and implement success plans for AI goal measurement
  • Conduct four-week sprints to diagnose performance issues
  • Lead business reviews showcasing outcome data
  • Track AI deployment and adoption for production stability

Benefits

  • Comprehensive resources supporting work-life balance
  • Opportunities for personal and professional growth
  • Impact-driven culture with advanced AI tools
  • Collaborative environment within the Outcome Acceleration team
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

The Applied AI Coach is part of our new Outcome Acceleration team. Our team works with Agentforce to stay ahead of customer needs and ensure AI delivers real results. In this role, you will own the customer journey from the first sale until their AI deployment is stable and delivering value. You'll bridge the gap between building AI and realizing the business outcomes it was promised to bring. This is a hybrid role, based out of our SMB Hub, requiring an on-site presence 3 days per week.

Responsibilities
  • Design and execute success plans to measure whether AI agents are meeting their goals and matching the original business case
  • Run four-week sprints to diagnose and resolve performance issues when AI results are lagging
  • Lead business reviews with customer teams, demonstrating tangible value through outcome data rather than simple usage reports
  • Track AI agent deployment and adoption weekly to ensure stability in production


Required Qualifications
  • Degree in Computer Science, Information Systems, Engineering, Data Science, or a related field
  • 1-3 years of work or internship experience in technical roles such as data analytics, engineering, or technical support
  • Proven ability to work directly with customers to solve problems and communicate technical concepts clearly
  • Hands-on experience with prompt engineering, vibe-coding tools, or LLMs
  • Strong analytical skills with the ability to interpret outcome models and prove the value of AI
  • Clear understanding of how AI systems and large language models function in a business setting


Preferred Qualifications
  • Experience diagnosing unexpected AI model behavior or model drift over time
  • Ability to craft compelling data narratives that support executive decision-making
  • A GitHub portfolio showcasing AI experiments or projects


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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