Motorola Solutions

Application Specialist

Motorola Solutions$85K — $95K *
US-Anywhere
+ 15 other locationsRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in an implementation specialist or similar role deploying software for customers.
  • Experience implementing SaaS software products/applications (highly preferred).
  • Understanding of Cloud-native application architecture, with experience in deploying and configuring these applications.
  • Familiarity with work/task management tools like Azure DevOps, JIRA, or Zendesk.
  • Strong attention to detail focusing on quality over quantity.
  • Excellent communication skills for both customer-facing and internal collaboration.
  • Experience in the Public Safety industry preferred, including configuring and deploying public safety software.

Responsibilities

  • Lead technical tasks for product implementations, including customer data sourcing and platform configuration.
  • Support implementation activities directed by Project Managers to effectively deploy new customers.
  • Execute technical implementation tasks, including configuration, data analysis, and onboarding.
  • Provide direct client support to coordinate implementation activities across all organizational levels.
  • Coordinate with internal teams (Product, Engineering, Customer Success) to ensure accurate deployments.
  • Digest and translate product documentation into deployment processes and activities.
  • Contribute to the standardization of data sourcing and configuration processes for future scalability.
  • Proactively identify and communicate implementation risks to the project manager and stakeholders.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
Full Job Description

Department Overview

Focusing on the RapidDeploy product line leading cloud-native platform for public safety. We provide Next Generation 911 solutions that deliver intelligent information throughout the emergency response journey, empowering agencies and first responders to drive better outcomes in mission-critical situations. With a curated partner network, our platform combines mobile signals, critical datasets, and call information into a single operating system, improving emergency response with location accuracy, situational awareness, modern communications, and actionable insights. Our products improve outcomes and ultimately save lives.
Job Description

As an Application Specialist, you will support implementation efforts for RapidDeploy product lines, including Radius Plus (Assist), Eclipse, and Lightning. You will own technical aspects of standing up customer environments, including customer data sourcing, profile builds, and platform configuration activities to ensure that new customer environments are set up accurately and completely, based on project scope and requirements.

Responsibilities: 

  • Lead and support technical tasks of product implementations, including customer data sourcing, profile builds, and platform configuration

  • Support implementation activities, at the direction of Project Managers, to efficiently deploy new customers on RapidDeploy products

  • Support and execute technical implementation activities, including configuration tasks, data analysis, and data onboarding

  • Provide direct support to client stakeholders (across all organizational levels) to coordinate implementation activities, including data sourcing, profile build, and platform configuration activities

  • Coordinate implementation activities across internal groups, including Product, Engineering, and Customer Success, to drive efficient and accurate deployments of customer environments

  • Digest product and technical documentation and assist in translating information into deployment processes and activities

  • Contribute to the productization of data sourcing, profile build, and configuration processes to enable scalability and consistency in the future

  • Proactively identify and communicate implementation risks to the project manager and other internal stakeholders, as appropriate

  • Become an expert in the functional operation of RapidDeploy products in order to explain application features and workflows in detail to customers

Qualifications:

  • Experience implementing SaaS software products/applications (highly preferred)

  • Understanding of Cloud-native application architecture and experience deploying and configuring Cloud-native applications for end-users (highly preferred)

  • Experience working in modern work/task management tools (ex. Azure DevOps, JIRA, Zendesk)

  • Strong attention to detail and ability to focus on quality over quantity

  • Excellent communication skills (customer-facing and internal), ability to collaborate with team members with different backgrounds

  • Experience serving the Public Safety industry preferred

  • Experience configuring and deploying public safety software preferred

Target Base Salary Range: $85,000 - $95,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-LD


Basic Requirements

  • 4+ years in an implementation specialist or similar role, working on deploying software for customers

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.


Travel Requirements

Under 10%
Relocation Provided

None
Position Type

Experienced
Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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