Job DescriptionAs an Application Engineer II here at Honeywell, you will play a vital role in providing technical expertise and support to our customers. You will collaborate with cross-functional teams to develop and implement engineering solutions that meet customer needs and drive business growth.
You will report directly to our Senior Application Engineering Supervisor and you'll work out of our Philadelphia, PA location on a Hybrid work schedule.
In this role, you will impact the successful development and delivery of high-quality applications, ensuring customer satisfaction and contributing to the overall success of Honeywell's projects and initiatives.
ResponsibilitiesJob Duties:- Provide Senior Tier 3 technical support with a focus on high quality, accuracy, responsiveness, and customer satisfaction.
- Support is often provided to partners and customers who are in technical positions such as software development, database administration, system administration, network administration, and various IT functions.
- Analyze and clarify customer queries through troubleshooting, researching, and recreating of issues.
- Analyze proprietary software log files, stack traces as well as various related technology logs for root cause problem determination and determining the appropriate solution or next steps.
- Understanding of networking fundamentals and wireless networking.
- Troubleshoot software application issues at a code level, by stepping through the application logic for programs mostly written with Java, Python, C#, proprietary Vocollect Task Builder, and transact SQL stored procedures.
- Document and record all activity and communications over the telephone and e-mail according to departmental standards of quality.
- Document software product defects for review and corrective action; Source of issue (hardware, software, external); Customer impact (priority/severity)
- Frequently determines root cause and develops solutions at a code level and work directly with engineering to investigate/reproduce complex issues together.
- High success rate of relentlessly troubleshooting the most challenging uncommon and rare problems.
- Very knowledgeable on all resources available to find solutions and contribute to technical knowledge base.
QualificationsYou Must Have:- Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
- Minimum of 5 years of experience in application engineering or a similar role.
- Providing basic level development assistance to voice solution developers
- Knowledge of relational database management systems (Microsoft SQL and Oracle) and structured query language (SQL)
- Knowledge of both client and server operating systems (Windows & Linux); and experience with cloud solutions.
- Approximately 15% domestic travel required for onsite troubleshooting.
- Telecommuting permitted up to 2 times per week.
We Value:- Advanced degrees such as ME (Mechanical Engineering) or related fields
- Experience leading cross-functional teams and managing complex projects
- Strong leadership skills and the ability to drive results
- Excellent problem-solving and decision-making abilities
- A passion for innovation and continuous learning
- Proficiency in relevant engineering software and tools specific to the application engineering domain.
BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/) The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: June 08, 2026
THE BUSINESS UNITHoneywell PSS (Productivity Solutions and Services) is a leading provider of mobile computers, barcode scanners, printing solutions, and productivity software that serve the warehouse, logistics, transportation, retail, and healthcare markets. PSS enables distribution centers and logistics businesses to evolve their operations with assistive technology, intelligent data, and business process optimization software.
Honeywell recently announced plans to sell its Product Solutions and Services (PSS) business to Brady Corporation. At this time, we anticipate that the deal will close in the second half of 2026, subject to customary closing conditions. We expect this role, dedicated to the PSS business, will be part of this future transaction when it closes.
