Job SummaryThe Application Developer, SuccessFactors Talent Management & Learning job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
Essential Functions- SUCCESSFACTORS & OTHER TALENT MANAGEMENT & LEARNING APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
- SUCCESSFACTORS & OTHER TALENT MANAGEMENT & LEARNING APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases and other product implementations.
- USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.
- SUCCESSFACTORS & OTHER TALENT MANAGEMENT & LEARNING APPLICATION SUPPORT: Provides business consultation and conducts advanced and complex application support activities to deliver on business outcomes.
- STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
- INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.
- VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts.
QualificationsMinimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.
Preferred Experience
- Experience with talent and learning applications (e.g. Perceptyx, Korn Ferry, other talent assessment & learning and development technology solutions)
- Certifications and/or experience with SuccessFactors Talent Management and Learning Modules preferred.
