Quest Diagnostics

Analyst, Bridges Interface - II Epic

Quest Diagnostics$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of Epic build and support experience
  • Strong verbal communication and documentation skills
  • Familiarity with healthcare integration messaging formats (HL7, FHIR, EDI, CSV, XML)
  • Experience within the healthcare industry
  • College degree in computer science or information science, or equivalent work experience
  • Bridges certification required

Responsibilities

  • Manage the complete implementation cycle of interfaces and APIs, from analysis to go-live
  • Collaborate with application teams and experts to determine business needs and document requirements
  • Review, triage, and resolve daily interface errors while coordinating with various tech entities
  • Identify and escalate risks associated with technical project tasks and third-party systems
  • Coordinate interface-specific testing, planning, and go-live activities with multiple stakeholders
  • Work with developers to create data-translation strategies for system compatibility
  • Provide proactive interface monitoring and resolve live issues
  • Ensure performance, availability, and scalability of applications and deliverables

Benefits

  • Opportunity for professional growth in healthcare integration
  • Engage with diverse teams from various technical and application backgrounds
  • Work on real-time issues that directly impact end users
  • Domestic travel opportunities for inter-departmental collaboration
  • Support ongoing education and certification in a specialized field
Full Job Description
Job Description

Bridges interface analysts are the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users.

Responsibilities

  • Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support
  • Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose and resolve interface-related issues and supporting ongoing application projects as needed
  • Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary
  • Identifying and escalating risks associated with technical project tasks and third-party systems
  • Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers
  • Working with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems
  • Providing proactive support by monitoring live interfaces and resolving issues
  • Responsible for performance, availability and scalability of all of applications and deliverables
  • Maintain the functional interfaces as it pertains to applications and infrastructure
  • Assist in planning, estimating, designing and ensuring customizations and integration components are designed to meet the business needs
  • Responsible for designing, developing, and maintaining interfaces between client's information systems utilizing Cloverleaf HL7 engine
  • Responsible to work on error handling in Epic Bridges and Cloverleaf engine
  • Build relationships with end users and provide consistent, reliable support demonstrating a sense of urgency to resolve issues


Qualifications

Required:
  • 3+ years Epic build and support experience
  • Excellent attention to detail including verbal communication and documentation skills
  • Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc
  • Healthcare industry experience

Preferred:
  • Experience in Laboratory/Diagnostics industry

Travel Required:
  • Domestic travel up to 15%

Required Education:
  • College degree in computer science, information science or equivalent work experience

Required Technical Training or Professional Licensing:
  • Bridges certification required

English Language required.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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