Salary: $99,481.20 - $120,884.40 Annually
Location : San Jose
Job Type: Full-Time
Job Number:
DEPART: Parks, Recreation & Neighborhood Services
Opening Date: 08/21/2026
Closing Date: 9/8/2026 11:59 PM Pacific

Position Duties
The Parks, Recreation and Neighborhood Services Department is currently seeking to fill one (1) full-time Amusement Park Supervisor vacancy in the Parks Division.

Salary range for this classification is $99,481.20 - $120,884.40

This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

Under the direction of the Happy Hollow Park & Zoo (HHPZ) Parks, Recreation, and Facilities Supervisor, the Amusement Park Supervisor performs work of moderate difficulty, with responsibility for the operations of an amusement park operated year-round and utilized by San José and Bay Area Residents. This is a highly visible City-wide facility and program with a focus on overseeing the amusement park operations at Happy Hollow Park & Zoo, including oversight of ride operations and safety; oversight of Guest Services including membership service, customer service, ride maintenance, volunteers, group sales, and special events. This position works 1 weekend day and some holidays.

Typical duties of the Amusement Park Supervisor include but are not limited to:

• Directs, reviews, and approves the development, operation, revenue collection and expenditures for membership, admissions, group sales, parking, customer service, ride operations, office, and special activities.
• Initiates, establishes and implements policies and procedures as they relate to amusement park operations.
• Prepares reports, evaluations, memorandums, and correspondence as required
• Initiates, maintains, and develops effective working relationships with ground maintenance, park rangers, zoo staff, nonprofit support organizations, volunteers, and Community/School groups to foster good relations and encourage co-sponsorship activities and events.
• Directs, monitors, and approves expenditures as allocated in the budget.
• Identifies and analyzes the service needs for a large geographic area with diverse communities and income levels.
• Prepares and implements part-time staff budgets for amusement park programs.
• Recommend and help develop operating budget revenue projections and expenditures and monitors spending for personal and non-personal services.
• Supervises and assigns full-time and part-time staff, plans and coordinates training.
• Creates work schedules and monitors work performance.
• Recommends employment, retention, promotion, demotion, and completes performance evaluations.
• Works with other co-workers, department staff and City departments to insure safe visitor and staff conditions.
• Employs staff and coordinates the repair of playgrounds, and rides.

Minimum Qualifications
Education and Experience: Completion of 60 semester units/90 quarter units from an accredited college or university in Business Administration, Social Science, Recreation and Leisure studies, or closely related field AND four (4) years of experience supervising the operations of a public or private concessions or a regional park or an amusement operations facility.
Acceptable Substitution: A Bachelor's degree in in Business Administration, Social Science, Recreation and Leisure studies, or closely related field from an accredited college or university, may be substituted for up to two (2) years of the

required experience.
Required Licensing (such as driver's license, certifications, etc.)
• Possession of an AIMS International Associate Ride Inspector Certification - Level 1 is highly desirable.
• As a condition of employment in some designated positions, possession of valid State of California Class A or B driver's license with applicable endorsements may be required in the performance of job duties.

Other Qualifications
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Teamwork & Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others

accomplish tasks and using collaboration and conflict resolution skills.
Fiscal Management: Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner.
Project Management: Ensures support for projects and implements agency goals and strategic objectives.
Supervision: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual

effectiveness.
Communication Skills: Communicates and listens effectively and responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility.
Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions.Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process
If you have questions about the duties of these positions, the selection or hiring processes, please contact Jaine Davies at .
Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.
01

What is the highest level of education you have completed?

• High School Diploma or the equivalent (GED)
• College (1 to 29 semester units/ 1 to 44 quarter units)
• College (30 to 59 semester units/ 45 to 89 quarter units)
• College (60 to 89 semester units/ 90 to 134 quarter units)
• College (90 to 119 semester units/ 135 to 179 quarter units)
• College (120 or more semester units/ 180 or more quarter units)
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree
• Other
• None of the above

02

If you have a bachelor's degree or higher from an accredited college or university in a related field, please state the field of study and the issuing accredited college or university.
03

How many years of experience do you have in supervising the operations of a public or private concessions or a regional park or an amusement operations facility?

• None
• Fewer than four (4) years
• Four (4) years or more

04

An acceptable experience substitution for the Amusement Park Supervisor position is a bachelor's degree in business administration, Social Science, Recreation or Leisure studies, or a closely related field. If you meet the acceptable substitution, please describe your education in the area/areas listed above.
05

Please describe experience in supervising large work teams of staff in the amusement park field and/or related components in the following areas: hiring, training, discipline, performance appraisal, delegating and/or scheduling. Include the number of staff supervised, their classifications and length of time supervised.
06

Do you have experience with budget preparation, budget tracking, and/or report preparation? If so, please describe your experience and be very specific about your role and responsibilities.
07

Describe experience in membership, admissions, parking and rides operations as it relates to amusement park operations. Include your length of service, your level in the organization and the scope of your responsibilities.
08

This position may require a State of California Driver's License. Please select the applicable option that best describes your driver's license, or your ability to possess a valid driver's license.

• State of CA, Class A Driver's License
• State of CA, Class B Driver's License
• State of CA, Class C Driver's License
• I do not possess a State of California Driver's License but, I can obtain