Zafin

AI Engineer

Zafin$100K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of software development experience in an enterprise setting.
  • 2+ years developing AI applications, particularly LLM-based features and workflows.
  • In-depth knowledge of generative AI and its production implications.
  • Proficient in software engineering principles such as API development, database management, and system design.
  • Strong problem-solving skills with an ability to create clear technical plans from ambiguous problems.
  • Excellent communication skills for collaboration with technical and non-technical stakeholders.
  • Proficient with version control systems like Git.

Responsibilities

  • Develop and support AI-driven product functionalities.
  • Create workflows and automation to address customer needs.
  • Design data pipelines and APIs for effective AI feature deployment.
  • Write clean, maintainable code and conduct code reviews.
  • Collaborate with teams to convert business requirements into software solutions.
  • Conduct experiments to refine product features post-launch.
  • Engage in customer workshops and technical discussions to advance solutions.
  • Document technical processes and implementation guidelines.

Benefits

  • Hybrid work model promoting flexibility.
  • Diversity and teamwork-focused company culture.
  • Annual bonus potential based on performance.
  • Generous paid time off and paid volunteering days.
  • Comprehensive wellness benefits.
  • Robust professional development and career advancement opportunities.
Full Job Description
What's the Opportunity?

As an AI Engineer, part of Zafin's AIOS Platform or Forward Deploy Units, you'll help turn practical AI ideas into reliable software that customers can use every day. You'll work across the lifecycle: understanding a problem, experimenting with an approach, building the product, shipping it, and improving it once it is in use. The work includes AI-powered workflows, conversational experiences, search, automation, and the data systems behind them.

This role is for someone who enjoys tackling new challenges and creating solutions from the ground up. You are curious enough to explore unfamiliar problems, resourceful enough to find a path through them, and accountable enough to see the work through.

What Will You Do?
  • Build and support AI-powered product features.
  • Develop workflows, conversational experiences, search, and automation that solve real customer problems.
  • Design the data pipelines, integrations, APIs, and application components that make AI features useful and dependable.
  • Write clear, tested, maintainable code and contribute to code reviews, debugging, and production support.
  • Work with product, engineering, subject matter experts, and customers to turn business needs into working software.
  • Run experiments, learn from results, and improve features after launch.
  • Participate in customer workshops, technical discussions, demos, and knowledge-transfer sessions when your perspective can help move a solution forward.
  • Create practical technical documentation, implementation guides, and runbooks.
  • Continuous learning. AI tooling, customer needs, and the best way to solve a problem will change, and you'll help the team adapt.

What Do You Need to Succeed?

Must haves
  • Experience building and shipping complex software in an enterprise environment.
  • 2+ years of experience with AI applications, such as LLM-based workflows, conversational interfaces, search, or automation.
  • Solid understanding of generative AI, LLMs, and the trade-offs involved in putting AI features into production.
  • Strong software engineering fundamentals, including APIs, databases, testing, debugging, and system design.
  • Ability to take an ambiguous problem, ask good questions, and turn it into a sensible technical plan.
  • Excellent communication skills, with the ability to effectively collaborate and communicate complex concepts to both technical and non-technical audiences.
  • Ownership-driven mindset with a track record of identifying opportunities, taking initiative, and delivering results end-to-end.
  • Hands on experience using Git
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • While Python and React are widely used within our environment, we place greater value on strong engineering fundamentals, sound technical judgment, and the ability to learn and adapt to new technologies than expertise in any specific language or framework.

Nice to have
  • Self-starter who enjoys building from an early idea, not only implementing a detailed specification.
  • Genuinely curious about how things work and willing to get hands-on with unfamiliar technology.
  • Think like an entrepreneur: you look for the opportunity, weigh the trade-offs, and focus on the outcome for the customer.
  • Able to move seamlessly between rapid experimentation and disciplined engineering execution.
  • Enjoy working with teammates and customers to solve hard, practical problems.
  • Care about making technology useful, not just technically impressive.
  • Domain knowledge of banking, financial services, enterprise data platforms, AI-driven automation, and large-scale enterprise IT environments will be considered a strong asset

Additional Job Details
  • We hire for this role at multiple levels, and your experience, skills, and impact will be considered when determining the level that best aligns with your background.
  • Compensation is aligned to the role level and reflects a candidate's experience, skills, and overall qualifications.
  • Mode of Work: Hybrid
  • Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.


What's in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

About Zafin

Zafin is a provider of banking software solutions. The company was founded in 2002 by Al Karim Somji and is headquartered in Toronto, Canada. Zafin's software platform enables banks to increase revenue by creating personalized products and services for their customers. The platform also helps banks to improve customer experience and loyalty by providing a seamless and transparent banking experience. Zafin's clients include some of the world's largest banks, such as HSBC, Standard Chartered, and CIBC. The company has offices in North America, Europe, and Asia.
Learn more about Zafin
Size
500 employees
Industry
Founded
2002

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