Job Description:

This role is on-site in Waukee, IA and not a remote role.

Essential Responsibilities:

• Design, develop, and implement AI-enabled solutions that improve business processes, support intelligent automation, and advance enterprise technology objectives.
• Prototype, configure, test, and refine AI solutions, serving as a hands-on engineer throughout the solution lifecycle.
• Partner with business stakeholders and IT teams to identify opportunities, define requirements, and prioritize AI initiatives that deliver measurable value.
• Evaluate business and technical needs and translate them into secure, scalable, and sustainable AI solution designs.
• Develop and implement AI-powered capabilities, including document intelligence, AI-assisted workflows, retrieval-based solutions, and AI agents.
• Lead AI agent governance efforts, including lifecycle management, configuration, access controls, usage monitoring, and compliance with organizational standards.
• Establish and maintain AI adoption and usage reporting, including dashboards and metrics that measure business impact, value, and risk.
• Collaborate with developers, analysts, data teams, infrastructure teams, and security stakeholders to deliver effective and compliant AI solutions.
• Conduct testing, troubleshooting, and continuous improvement activities to ensure solution quality, performance, and reliability.
• Research, evaluate, and recommend emerging AI technologies, tools, and best practices to strengthen organizational capabilities and innovation.

Qualifications:

• Must be able to be on-site in Waukee, IA
• Education: Bachelor’s degree in Computer Science, Information Systems, Data, Engineering, or a related field, or an equivalent combination of education, training, and experience.
• Experience: 5–7 years’ experience in business solutions, application development, or related technical capacity, including implementation, solution analysis and design, and solution delivery. Experience building or implementing AI-enabled solutions, experience with Agile/Scrum and rapid prototyping methodologies, and exposure to AI governance, agent management, or AI measurement and reporting preferred. Insurance or financial services industry experience is a plus.
• Skills: Ability to partner with IT Business Partners and business stakeholders to translate business needs into clearly scoped, compliant, and value-driven AI-enabled solutions, even in ambiguous environments.
• Strong understanding of business processes, organizational functions, and core enterprise technology domains (application, data, integration, security, and network), with working knowledge of SDLC methodologies and solution development practices.
• Hands-on capability to design, build, test, refine, and troubleshoot AI-enabled solutions, including document intelligence, AI-assisted workflows, human-in-the-loop validation, retrieval-based approaches, intelligent workflow design, and AI agents.

Benefits:  In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our we offer several vehicles where you can make an impact and care for those around you.
• Inclusion & Belonging Programs — Holmes Murphy is committed to celebrating every employee’s unique potential. Through inclusion and belonging initiatives, titled Uniquely United, not only do we offer employees a paid Diversity Day time-off option, but we also have a Uniquely United Committee, Employee Resource Groups, and development programs to advance our culture of belonging. We encourage employees to engage in ways that are meaningful to them to enhance their overall experience! 
• Consistent merit increase and promotion opportunities — Employees are reviewed annually for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

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