IA Financial Group

AI Enablement Specialist

IA Financial Group$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in technology enablement or training, ideally in financial services.
  • Proven interpersonal and influencing skills.
  • Hands-on experience with generative AI, including prompt design and workflow automation.
  • Ability to bridge business and technology with clear communication of complex concepts.
  • Bilingual in English and French is a strong asset.

Responsibilities

  • Interview advisor teams to understand workflows and shape AI solutions.
  • Define compatibility of dealer-provided AI tools within the advisor ecosystem.
  • Maintain and prioritize the AI use case backlog for implementation.
  • Automate workflows to eliminate manual processes using AI.
  • Run user acceptance tests and adjust solutions based on feedback.
  • Design and deliver training programs for AI tools to staff.
  • Track and report on usage metrics and outcomes of AI solutions.

Benefits

  • Flexible group insurance and competitive pension plan.
  • Stock purchase plan and performance bonus.
  • Generous vacation and wellness/personal development days.
  • Telemedicine and employee assistance program.
  • Ergonomic furniture program and discounts on company products.
Full Job Description
Job Description

AI Enablement Specialist

Are you driven by AI and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a AI Enablement Specialist, you will play a key role in delivering, supporting and driving the adoption of artificial intelligence tools across iA Private Wealth and Richardson Wealth

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

The incumbent will work very closely with advisor teams, head office departments, business implementation partners and vendors to turn prioritized use cases into working solutions, and to build the practical skills required to use them well within a regulated wealth management environment. This is a hands-on builder and educator role, executing against the AI experience strategy and roadmap owned by the Senior AI Journey Owner, and measured on adoption, business value delivered, and the firm's readiness for the AI capabilities being introduced into the platforms we use.

What you'll accomplish with us

As an AI Enablement Specialist you'll be at the core of our mission.

Here are the main responsibilities:

Discover & Design
  • Interview advisor teams and head office staff to understand how they work, and shape solutions that fit their day-to-day workflow
  • Define how dealer-provided AI coexists with the other AI tools in the advisor ecosystem, so capabilities complement each other


Build & Deliver
  • Maintain the AI use case backlog, apply a prioritization framework to evaluate each request, and build the prioritized use cases into working agents and solutions for advisor practices and head office teams
  • Automate end-to-end workflows with AI, connecting the systems and handoffs so manual steps are removed
  • Design for cost efficiency, choosing the right model, keeping prompts and context token-efficient, and lowering cost per task
  • Define and maintain the path from approved to delivered, including build standards, testing and handoff, so delivery is consistent and repeatable
  • Run user acceptance testing before rollout, and adjust solutions based on what testing shows


Adoption & Support
  • Partnering with the Training Team, design and deliver practical training for advisors and head office staff at both firms, from getting started through advanced use
  • Recruit, support and grow a network of AI champions across head office departments who help colleagues adopt these tools
  • Provide training content, demonstrations and subject matter expertise to support rollouts led by the Business Implementation Team
  • Support solutions after launch, acting as the point of escalation for issues and improving them based on how people use them

Risk & Compliance
  • Apply firm policy on data handling, privacy, records and supervision to every solution built
  • Partner with compliance, risk and legal to complete Privacy Impact Assessment before solution is live


Measure & Evolve
  • Track usage, time saved, run cost and the business outcome behind each solution delivered, and report results to management and stakeholders
  • Work with AI vendors and platform providers to test new and preview capabilities, feed the firm's needs back into their roadmaps, and resolve issues affecting our users
  • Stay current on developments in generative AI and the Canadian regulatory environment, and apply this knowledge to strengthen the firm's AI roadmap


What could accelerate your success in this role

We're looking for someone who:
• Has 3 to 5 years or more of combined experience in technology enablement, training, business analysis or solution delivery for business users ideally in the financial industry.
• Is recognized for their interpersonal and influencing skills and builds strong relationships while gaining buy-in from stakeholders at all levels.
• Has hands-on experience building with generative AI, including agents, prompt design and workflow automation, with solutions that real people use rather than demonstrations
• Is known for their ability to bridge business and technology needs and demonstrates the ability to translate complex concepts into clear, actionable solutions.
• Demonstrates excellent communication in English and French is a strong asset, facilitation and presentation skills and can clearly articulate complex ideas and recommendations.
• Stands out for their strong planning , problem-solving , critical thinking and organizational skills with a strong ability to work in a fast-paced environment and manage multiple deadlines and priorities

Why you'll love working with us
• A work environment where learning and development merge with a collective pursuit of excellence;
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you!

The typical hiring range for this position is between 100 000 and 130 000 CAD per year + bonus ; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

Location(s)
Montreal / 1981 McGill College Avenue

Other Possible Location(s)
Toronto / 26 Wellington Street East

Company
iA Private Wealth Inc.

Posting End Date
2026-08-31

About IA Financial Group

IA Financial Group is a Canadian insurance and financial services company. The company offers a wide range of products and services including life and health insurance, mutual funds, securities, auto and home insurance, mortgages, and loans. IA Financial Group has been in business for over 125 years and has over 5,500 employees. The company is committed to sustainability and has been recognized for its efforts in this area. IA Financial Group is also committed to giving back to the community and has a strong corporate social responsibility program.
Learn more about IA Financial Group
Size
5,500 employees
Industry

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