AI Enablement Director

MadHive

$200K — $225K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12 years of experience in technical roles combining hands-on building and tool adoption.
  • Proven track record in change leadership with evidence of driving new work methods across diverse teams.
  • Collaborative mindset with low ego, capable of translating business needs into effective solutions.
  • Resilient and rigorous approach to measurement, focused on enhancing capacity instead of reducing headcount.
  • Experience shipping reliable, effective automation solutions that maintain operational standards.

Responsibilities

  • Design and ship AI-enabled workflows for both technical and non-technical teams.
  • Establish standards for AI usage and evaluate productivity and organizational impact.
  • Lead training programs to ensure employee adoption of AI tools in collaboration with People and L&D teams.
  • Develop a portfolio of internal applications and transitions to functional owners for ongoing operations.
  • Act as a change agent by using tools to demonstrate value and gain stakeholder support.
  • Conduct discovery sessions with functional leaders to define success criteria prior to workflow construction.
  • Integrate automations within existing systems like CRM and ticketing tools, overcoming blockers to ensure readiness.

Benefits

  • Hybrid working model with an emphasis on in-office collaboration.
  • Opportunity to lead transformational AI initiatives that impact the entire organization.
  • Focus on professional growth through skill enhancement and new tool adoption.
  • Employee engagement through strategic, high-leverage work, improving overall job satisfaction.
Full Job Description
AI Enablement Director

Madhive is seeking an AI Enablement Director to drive internal transformation by weaving AI into the fabric of how our teams work. This is a builder-operator role designed to lift the work our people do by shifting focus from manual drudgery to high-leverage strategic output. You will listen to functional needs, build load-bearing V1 automations, and partner with leaders to drive lasting adoption and measurable productivity gains across teams.

This is a hybrid role, working 3 days a week at Madhive HQ in the Financial District of New York City.

Key Responsibilities
  • Design and ship AI-enabled workflows and cross-cutting tools for technical and non-technical teams.
  • Establish fluency standards and practical benchmarks for AI usage, productivity, and organizational impact.
  • Lead employee AI training and adoption programs in close partnership with the People and L&D teams.
  • Develop a portfolio of internal load-bearing applications and AI integrations, transitioning successful solutions to functional owners for long-term operations.
  • Serve as a change agent, leading adoption by visibly using tools and winning over stakeholders through measurable gains.
  • Run discovery with functional leaders and define measurable success criteria for each workflow before building.
  • Integrate automations with the systems teams already work in - CRM, ticketing, and workflow tools such as Salesforce, Jira, or equivalents - resolving data-readiness and permissions blockers so solutions are production-ready, not experimental.
  • Drive adoption in: build trust, reduce friction, and ensure shipped solutions are actively used, with human review queues and audit trails where outputs need oversight.
What You'll Bring
  • Technical Craft: 8-12 years of experience blending hands-on building with driving tool adoption. You are technical enough to prototype workflows and wire up agentic coding tools (e.g., Claude Code, Cursor).
  • Change Leadership: A proven track record of driving adoption of new ways of working across diverse teams with documented evidence of impact.
  • Collaboration: Low-ego and highly collaborative; able to sit with function leaders to translate real business needs into load-bearing solutions.
  • Mindset: Grit in ambiguity and a rigorous approach to measurement. You frame work as elevation and capacity building, never headcount reduction.
  • Production Judgment: You ship to a reliability, latency, and observability bar appropriate for daily business use, and operate with high agency under ambiguity - scoping work, sequencing delivery, and removing blockers independently.
How We Measure Success
  • Workflow Multiplier (North Star): Measurable increase in workload-per-person on targeted workflows. The goal is to automate entire workflows so a team handles materially more volume - deals, tickets, analyses, reports - without added headcount, not to shave minutes off discrete tasks.
  • Efficiency Gains: Tangible reduction in time-to-produce and manual people-hours per outcome across teams.
  • Employee Morale: Qualitative and quantitative shifts in sentiment as employees move out of drudgery into more strategic, energizing work.


Location / Work Model

Hybrid, NYC - 3 days in office, with travel to other Madhive locations as needed.

The approximate compensation range for this position is $200,000-$225,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors, including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

#LI-Hybrid

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