Dell

AI Development & Agent Ops - Principal Software Engineer

Dell$168K — $231K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in a software engineering role.
  • Hands-on experience with CI/CD, DevOps, and developer tooling.
  • Ability to solve ambiguous problems and deliver structured outputs.
  • Experience collaborating with engineering, product, security, and infrastructure teams.
  • Strong communication skills for technical and non-technical audiences.

Responsibilities

  • Engineer and operate the agentic harness with CI/CD integrations and quality gates.
  • Manage the agent lifecycle framework including versioning and deployment processes.
  • Build and maintain shared services and reusable frameworks for developer tooling.
  • Define and implement technical standards for knowledge base content.
  • Drive best practices around automation, testing, and observability in the agentic ecosystem.

Benefits

  • Comprehensive health support, including wellness initiatives.
  • Access to employee resource programs at MyWellatDell.com.
Full Job Description
AI Development & Agent Ops - Principal Software Engineer

What You'll Achieve

As a Principal Software Engineer - AI Development & Agent Ops, you will be responsible for designing, building, and refining the services, platforms, and practices that enable ~9,000 engineers to develop with AI agents at scale. You will work with product, architecture, security, and engineering teams on Dell's agentic SDLC transformation - operating at the frontier of what it means to build software with AI.

You will:
  • Engineer and operate the agentic harness including CI/CD integrations, pipeline quality gates, orchestration capabilities, and Model Context Protocol (MCP) integrations that support end-to-end agent workflows.
  • Develop and manage the agent lifecycle framework, including agent versioning, testing, validation, compliance reviews, deployment processes, and release management within the enterprise agent registry.
  • Build and maintain shared services, reusable frameworks, developer tooling, and cross-platform integrations that accelerate adoption and ensure consistency across product and engineering teams.
  • Define, implement, and maintain technical standards for knowledge base content, metadata, structure, and accessibility to ensure high-quality inputs for agentic systems and workflows.
  • Drive engineering best practices across the agentic ecosystem - including automation, testing, observability, reliability, and continuous improvement of platform performance and developer experience.


Take the First Step Towards Your Dream Career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
  • 8+ years in a software engineering role.
  • Deep hands-on familiarity with modern software development practices - CI/CD, DevOps, developer tooling - and a strong working knowledge of the current AI/agentic development landscape.
  • Demonstrated ability to take ambiguous problems, structure them, and deliver concrete outputs: analyses, prototypes, specifications, or frameworks.
  • Experience working cross-functionally with engineering, product, security, and infrastructure stakeholders.
  • Strong written and verbal communication skills - able to translate technical complexity into clear documentation for both technical and non-technical audiences.


Desirable Requirements
  • Direct, hands-on experience with agentic development tools and platforms (e.g., Windsurf/Codeium, Claude Code, GitHub Copilot, Cursor, or equivalent).
  • Familiarity with MCP ecosystems, LLM token economics, and AI governance frameworks at enterprise scale.
  • Experience in a large enterprise environment with gated release cycles, compliance requirements, and non-negotiable human oversight needs.
  • Background in developer experience, platform engineering, or internal developer tooling.
  • Experience building dashboards, measurement frameworks, or data instrumentation for developer productivity.
  • Comfort operating in ambiguity: defining structures and processes where few exist, and creating clarity without waiting for it.


Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $168,000 to $231,000.

Benefits and Perks of Working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

About Dell

EMC2 provides critical engineering services for municipal and commercial setors. They delivers geotechnical engineering related to soil behavior and soil properties, as well as recommendations of design parameters and design of structures considering soil-structure interaction. Their services include geotechnical analysis and design, field exploration, testing and construction observation services.

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Learn more about Dell
Size
133,000 employees
Market Cap
$28.2 billion
Industry
Net Income
$3.2 billion
Founded
2012
5 Year Trend
+10.2%
Revenue
$94.2 billion
NASDAQ

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