BigCommerce

Agentic & Platform Partnerships Director

BigCommerce$120K — $150K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12 years in strategic business development or platform partnerships
  • B.S. in Business Management, Finance, IT Management, or related fields
  • Proven track record with major tech platforms and marketplaces
  • Strong product-oriented mindset with technical proficiency
  • Experience in driving measurable revenue through partnerships
  • Exceptional negotiation and deal structuring skills
  • Deep knowledge of e-commerce data feeds and AI technology

Responsibilities

  • Own and lead strategic relationships with major platforms and marketplaces
  • Accelerate product-led go-to-market strategies for enhanced merchant value
  • Drive revenue growth and manage high-value partnership opportunities
  • Expand collaboration and deepen relationships with partners
  • Proactively acquire new high-potential partners
  • Collaborate cross-functionally to ensure effective execution and integration
  • Provide strategic insights on market dynamics and partner developments

Benefits

  • Significant autonomy in decision-making
  • High visibility within the organization and access to top tech firms
  • Opportunity to shape the future of agentic commerce
  • Direct impact on revenue and company strategy
  • Collaboration with established teams and thought leaders
Full Job Description

This role is central to Commerce’s growth engine. You will sit at the heart of our most important strategic bet: becoming the essential data infrastructure layer that makes merchants discoverable and purchasable across AI-native channels. You will own high-impact product and commercial relationships with Google, Meta, OpenAI, Amazon, eBay, Walmart, and other leading platforms and marketplaces, while driving data syndication, feed optimization, agentic capabilities, and broader commerce ecosystem partnerships.

You will combine sharp business development instincts with strong product acumen and technical intuition to initiate product-led discovery, shape integrations, launch GTM motions, grow pipeline, and deliver Partnership & Services Revenue (PSR). You will also act as a trusted strategic advisor to leadership on partner roadmaps, regional dynamics, agentic opportunities, and ecosystem shifts.

You will work closely with the established agency partner team to initiate collaborations, align efforts, and drive joint go-to-market impact for merchants.

If you excel at the intersection of deep platform relationships, product strategy, and revenue execution - and have a proven ability to win and scale partnerships with tech giants this is a rare opportunity to help define the future of agentic commerce.

BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.

What You’ll Do

  • Own Strategic Platform Partnerships: Lead end-to-end relationships with major platforms (Google, Meta, OpenAI, etc.) and marketplaces (Amazon, eBay, Walmart, etc.), driving both advanced product integrations (with strong emphasis on agentic/AI capabilities) and commercial expansion

  • Accelerate Product-Led GTM Motions: Design and execute tailored strategies that boost adoption, deepen technical integrations, and deliver outsized value for merchants across regions and verticals

  • Drive Revenue & Pipeline Growth: Consistently deliver against Partnership & Services Revenue (PSR) targets by identifying, negotiating, and closing high-value opportunities

  • Expand Scope & Deepen Relationships: Cultivate executive and working-level relationships that evolve into broader collaborations, higher attach rates, and mutual growth

  • New Partner Acquisition: Proactively source, qualify, and land new high-potential partners that strengthen CMRC’s position in the data and commerce ecosystem

  • Cross-Functional Collaboration: Partner closely with Product, Engineering, Sales, Marketing, Customer Success, and the agency partner team to ensure seamless execution, high-quality integrations, and strong merchant outcomes

  • Strategic Intelligence: Deliver ongoing insights on partner roadmaps, competitive moves, agentic trends, and market dynamics to directly influence product and company strategy

  • Negotiation & Deal Execution: Lead complex negotiations and structure agreements that balance ambitious strategic value with strong commercial terms

  • Performance Ownership: Track, analyze, and report on key partnership KPIs, revenue, pipeline health, and ecosystem impact

Success Metrics

  • Measurable growth in Partnership & Services Revenue (PSR) and pipeline from platform and agency relationships

  • Expanded integrations and successful GTM execution with priority partners (Google, Meta,, etc.)

  • High partner satisfaction, increased adoption/attach rates, and broadened scope of collaborations

  • Actionable strategic insights that shape product direction and company priorities

  • Reputation as a high-performing, trusted partner to the most important platforms in AI and commerce

Who Are You

  • 8–12+ years in strategic business development, platform partnerships, or ecosystem roles at high-growth SaaS, commerce, or data companies

  • Minimum B.S. Business Management, B.S. Finance, B.S. IT Management etc…

  • Proven track record building and scaling relationships with major tech platforms (Google, Meta, OpenAI, Amazon, etc.) and/or large marketplaces

  • Strong product acumen and technical instincts - able to comfortably lead product-led discovery, navigate technical conversations, and translate partner needs into high-value integrations and GTM motions

  • Direct experience driving measurable revenue through partnerships (PSR or equivalent) with clear ownership of targets

  • Exceptional negotiation and deal-structuring skills with a win-win mindset at scale

  • Highly strategic yet execution-focused - thrives as a senior individual contributor who influences without authority in a fast-moving environment

  • Deep knowledge of ecommerce data feeds, syndication, marketplaces, and modern commerce/AI tech stacks is a strong plus

  • Outstanding communicator and relationship builder who operates with urgency and autonomy - the agentic window is open now.

  • Ability to travel up to 20% of the time

This role offers significant autonomy, high visibility, and direct access to the biggest names in tech and commerce. You’ll help shape the next era of agentic commerce while driving real revenue impact.

If you’re a top-tier partnerships professional who loves winning strategic deals and driving meaningful product outcomes, we’d love to hear from you.

Compensation Transparency


The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

About BigCommerce

BigCommerce is a software company that provides a platform for online businesses to create and manage their e-commerce websites. The company was founded in 2009 and is headquartered in Austin, Texas, U.S. Its platform allows businesses to create online stores, manage their products, process payments, and handle shipping and fulfillment. The company offers a range of plans for businesses of different sizes, from small startups to large enterprises. As of 2020, the company has more than 60,000 customers in over 120 countries. BigCommerce is a privately held company and has raised over $200 million in funding.
Learn more about BigCommerce
Size
813 employees
Market Cap
$597.2 million
Industry
Net Income
-$37.5 million
Founded
2009
Revenue
$152.3 million
NASDAQ

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