Overview:

Client is seeking an experienced AI Engineer, with expertise in

context engineering and agent design who will develop AI solutions in Microsoft

and Google ecosystems. Responsibilities include building conversational agents,

integrating with natural language processing or generative AI, and agents/

virtual assistants to software applications. AI Engineer is responsible for

designing and delivering data access through APIs and ensuring that these

solutions are securely deployed.

Responsibilities include:
• Developing applications

that interact with web services, APIs, and other software applications.
•Designing the overall structure of Agentic

AI solutions, including determining necessary features, user flow, API

development and integration with other systems. Requires understanding of API design principles and specific

constraints of AI service interfaces.
•Implementing and tuning Natural

Language Processing techniques to improve AI assistants' understanding and

response accuracy.
•Training and deploying AI models,

and monitoring solution performance by creating and utilizing Dashboards.
•Creating custom indexes, managing

data sources, and tuning intent matches to improve accuracy and relevance of

results within the AI solution context.
•Designing conversational flows that

provide a seamless and intuitive user experience, with strong focus on making

the agent interactions as human-like and engaging as possible.
•Analyzing agent interaction data to

identify patterns, trends, and areas for improvement. Preparing reports on agent

performance metrics.
•Identifying and resolving issues

related to agent performance, including debugging and updating the system as

necessary.
•Ensuring the AI agent/

conversational assistant complies with data privacy laws and maintaining high

standards of security, especially when handling sensitive user data.
•Working effectively with

cross-functional teams, including business analysts, UX designers, project

managers, and business customers and business SMEs from across the enterprise.

Good communication skills are essential.
•Collaborating

effectively with Automation Center of Excellence (CoE) team members, incorporating

the established standards; adhering to organization process and ensuring that

solutions align with target architectures and technology roadmaps.
•Ensuring

that AI systems operate safely, transparently and within acceptable boundaries

in alignment with the organization's governance policies and practices.
•Planning, initiating and spearheading

proof of concept (POC) initiatives using emerging technologies.
•Technical writing leveraging tools

such as Word, PowerPoint, Visio, SharePoint, and Excel to develop presentations

and white papers.

Skills and Credentials:
•Extensive knowledge and experience developing AI agents/ virtual

assistants using Microsoft Foundry with Azure services like Azure AI Search,

and Azure AI Language Service, Microsoft Power Platform and Microsoft CoPilot

Studio.
•Ability to integrate chatbots with various Microsoft services (such as

Office 365, SharePoint) and third-party APIs to enhance functionality.
•Ability to develop AI Conversation agents using Google tools such as CX

Agent Studio, Google Conversational Agents, Google Dialogflow CX, and(/or)

Google CCAI Services.
•Experience in creating Enterprise Looker Dashboards for monitoring performance

of implemented AI Agents is required.
•Deep understanding

of API design principles and specific constraints of AI service interfaces.
•Strong programming skills in languages such as C#, .NET, JavaScript, or

Python. Experience in developing, testing, and deploying chatbot applications.
•Ability to facilitate and lead discussions with business SME's
•Ability to create and present Ai solution proposals and communicate

both business and technical concepts.
•Ability to lead and conduct emerging technology analysis and conduct

proof of concept initiatives.
•Experience in training and deploying AI models.
•Experience in leading efforts to create technology solutions and

architectures impacting critical areas of the business.
•Ability to establish and maintain a high-level of customer trust and

confidence.
•Ability to think critically and solve problems.
•Strong consultative skills at a cross-functional level.

Experience
•Bachelor's degree in computer science, Information systems or related

discipline, or equivalent and extensive related project experience; Master's

degree preferred.
•Five years of experience in IT, with at least 2 years AI Conversational

Agents implementation experience using Microsoft and google ecosystems and at

least one year Power Platform experience.
•Agentic AI Developer Experience using Microsoft Foundry is mandatory.
•Experience developing and maintaining SharePoint online solutions using

MS Power Platform mandatory.
•Agentic AI Developer Experience using Google conversational agents, Dialogflow

CX with focus on Google CCAI Services is mandatory.
•Minimum of five years of hands-on design and implementation experience

in IT, with knowledge in a minimum of two of the following technical

disciplines:

o

Application

development

o

Network design

o

Middleware

o

Servers and

storage

o

Database

management

o

Operations

o

Artificial

intelligence and machine learning fundamentals

o

Natural language

processing (NLP) and large language model (LLM) integrationRequired/Desired Skills

Skill Required/Desired Amount of Experience Bachelor's degree in computer science, Information systems or related discipline or equivalent and extensive related project experience; Master's pref Required Five years of experience in IT, with at least 2 years AI Conversational Agents implementation experience using Microsoft and google ecosystems Required 5.0 Years Power Platform experience. Required 1.0 Years Agentic AI Developer Experience using Microsoft Foundry is mandatory Required Experience developing and maintaining SharePoint online solutions using MS Power Platform mandatory. Required Agentic AI Developer Experience using Google conversational agents, Dialogflow CX with focus on Google CCAI Services is mandatory Required

Skills:

Bachelor's degree in computer science,Information systems or related discipline or equivalent and extensive related project experience; Master's pref,Five years of experience in IT,with at least 2 years AI Conversational Agents implementation experience using Microsoft and google ecosystems,Power Platform experience.,Agentic AI Developer Experience using Microsoft Foundry is mandatory,Experience developing and maintaining SharePoint online solutions using MS Power Platform mandatory.,Agentic AI Developer Experience using Google conversational agents,Dialogflow CX with focus on Google CCAI Services is mandatory