Ricoh USA, Inc.

Advisory Engineer, Systems Infrastructure

Ricoh USA, Inc.$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year college degree, technical certification, or equivalent experience
  • Minimum 7 years experience with Microsoft operating systems and networking
  • Minimum 2 years experience with Microsoft SharePoint
  • Minimum 5 years experience with UNIX and Windows operating systems
  • Minimum 5 years experience with VMware ESX products
  • Thorough knowledge of TCP/IP protocol and extensive knowledge of networking hardware

Responsibilities

  • Design, implement, and maintain complex systems infrastructure
  • Collaborate with senior IT team members to develop solutions for technical problems
  • Leverage technical expertise to resolve escalated IT issues
  • Review and design software and hardware builds addressing organizational needs
  • Provide expertise for architecture governance process management
  • Partner with IT teams to develop tailored solutions for business requirements
  • Collect requirements and develop implementation plans for major systems projects
  • Lead implementations of messaging and collaboration technologies
  • Troubleshoot and resolve complex business and technical issues

Benefits

  • Health and wellness programs
  • Retirement savings options
  • Professional development opportunities
  • Flexible working arrangements
  • Employee assistance programs
Full Job Description
Job Description

Advisory Engineer, Systems Infrastructure
POSITION PROFILE
This position is responsible for providing senior level expertise on decisions and priorities regarding the
organization's overall systems architecture. Provides technical expertise to define systems architecture
and design for the organization.
JOB DUTIES AND RESPONSIBILITIES
• Designs, implements and maintains complex systems infrastructure including applications,
services, servers, management tools, and performance tools.
• Collaborates with peer Sr. level IT team members within the organization to develop solutions
for complex technical problems & business requirements.
• Leverages depth and breadth of technical expertise to address escalated issues from within the
IT organization and the overall organization.
• Reviews, advises and designs standard software and hardware builds, system options, risks,
costs versus benefits and impact on the organization's business processes and goals.
• Provides technical expertise for the development and management of the architecture
governance process.
• Partners with IT organizations responsible for applications and databases to develop solutions
tailored to specific business requirements.
• Collects requirements and develop technical designs and implementation plans for major
systems infrastructure projects including, but not limited to, messaging & collaboration
technologies.
• Leads implementations of messaging and collaboration technologies.
• Troubleshoots, analyzes and resolves complex business and technical issues.
• Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications)
Typically Requires:
• Requires 4 year college degree, technical certification or equivalent experience.
• Requires minimum of 7 years of experience with Microsoft operating systems and networking.
• Requires minimum of 2 years of experience with Microsoft SharePoint.
• Requires minimum of 5 years of experience with UNIX and Windows operating systems
• Requires minimum of 5 years of experience with VMWare ESX products.
• Requires thorough knowledge of TCP/IP protocol; requires extensive knowledge of networking
hardware and ability to use that knowledge to configure and maintain installed systems.
KNOWLEDGE, SKILLS AND ABILITIES
• Possesses ability to analyze, interpret, comprehend and apply complex material, data and
instruction.
• Possesses ability to prepare/provide/convey diversified information that may be of a technical
nature.
• Possesses excellent oral and written communication skills and excellent customer service skills.
• Possesses prioritizing skills.
• Possesses ability to effectively align technology solutions with complex business requirements.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
• Typically works in an office environment with adequate lighting and ventilation, and a normal
range of temperature and noise level.
• Work assignments are diversified. Interpret, comprehend and apply complex material, data and
instruction - prepare, provide and convey diversified information.
• Minimal physical effort required. Work is mostly sedentary but does require walking, standing,
bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers,
books, files and small parts, etc.). Moderate dexterity - regular application of basic skills
(calculator, keyboard, hand tools, eye/hand coordination.
The above statements are intended to describe the general nature and level of work being performed
by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities,
skills, efforts or working conditions associated with a job

About Ricoh USA, Inc.

Ricoh USA, Inc. is a technology company that provides document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. The company is a subsidiary of Ricoh Company, Ltd., a Japanese multinational imaging and electronics company. Ricoh USA, Inc. was founded in 1962 and is headquartered in Malvern, Pennsylvania.
Learn more about Ricoh USA, Inc.
Size
17,000 employees
Industry
Founded
1962

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