Advanced Site Reliability Administrator

ISN Software Corporation

$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in systems administrator, DevOps or software engineering roles
  • 2+ years of managing mission critical 24/7 Production internet-facing applications
  • 2+ years deploying resources to Azure or other cloud providers
  • 2+ years automating deployments and server configurations
  • 2+ years managing Windows/Linux OS patches and updates
  • 2+ years experience with PowerShell, bash or comparable scripting languages
  • Strong understanding of internet-based application networking topics such as DNS and load balancers.

Responsibilities

  • Deploy, monitor, and manage Azure-based virtual machines running Windows and Linux environments
  • Support application hosting on virtual machines including web and SQL servers
  • Maintain and troubleshoot line-of-business applications and custom software
  • Monitor service metrics including uptime and performance issues
  • Manage storage solutions including lifecycle management and encryption
  • Automate server deployments and create DevOps efficiencies with scripts

Benefits

  • 100% company-paid medical, dental, vision and life insurance premiums for employees and dependents
  • 4% retirement matching
  • Paid time off ranging from 15 to 30 days based on tenure
  • 13 paid holidays each year
  • Monthly reimbursement for cell phone expenses
  • Complimentary parking or reimbursement for public transportation costs
  • Team-building and community volunteer events
  • Professional development and training opportunities
  • Wellness program focusing on various aspects of health
  • Business casual dress code allowing jeans.
Full Job Description
The Position: The Advanced Site Reliability Administrator is responsible for the uptime, reliability, performance, and management of all of ISN's cloud-based environments (Production, Disaster Recovery, Development, etc.) for multiple applications. This includes both management at the OS/service level as well as writing/maintaining tools that leverage automation to both minimize disruption and increase reliability for all of our services and applications.

Who should apply?
  • 4+ years in a systems administrator, DevOps or software engineer role
  • 2+ years of managing mission critical 24/7 Production internet-facing applications
  • 2+ years of deploying resources to Azure or other cloud provider experience
  • 2+ years of demonstrated experience in automating deployments, server configurations, or creating DevOps-related efficiencies
  • 2+ years managing Windows/Linux OS patches and other software updates
  • 2+ years of experience with PowerShell, bash or other languages
  • Solid understanding of core networking and connectivity topics related to internet-based applications (DNS, load balancers, VPN, VLAN, etc.)

Primary Duties & Responsibilities:
  • Deploy, monitor, troubleshoot, and manage Azure-based virtual machines running Windows (2022+) and Linux (Ubuntu 22.04+)
  • Manage and support application hosting on virtual machines including web servers (IIS, Apache, Nginx), SQL Servers, SFTP servers, Elasticsearch
  • Support line-of-business applications running on virtual machines including Tableau, Qlik, Alteryx, Neo4j, RabbitMQ, and custom developed applications
  • Monitor, troubleshoot, maintain, and report metrics on service and application issues (uptime, redundancy, latency, performance, usage, etc.)
  • Manage storage platforms for ISN (storage accounts and third-party vendors) including lifecycle management, encryption, capacity forecasting and management
  • Automate server deployments, server configurations, audits of deployments and configurations and creating DevOps efficiencies using a combination of batch files and PowerShell


Job Location: 3232 McKinney Ave Ste 1500, Dallas, TX 75204.
  • Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area.
  • In-office attendance up to two times per week for the first 90 days of employment.
  • After 90 days completion, you will have an option to work remotely with at least 1 in-person engagement required monthly (team collaboration day, ISN events, team events, performance reviews, etc.).

ISN Benefits*
  • 100% company-paid monthly insurance premiums for employees and dependents
    • Medical, Dental, Vision, and Life Insurance
  • Employee assistance program
  • 4% retirement matching
  • Long-Term & Short-Term Disability Coverage
  • Paid time off
    • 0-1 year - 15 day (pro-rated first year)
    • 1-5 years - 20 days
    • 5-10 years - 25 days
    • 10+ years - 30 days
  • Holidays - 13 paid holidays
  • Monthly cell phone reimbursement
  • Complimentary parking space or monthly reimbursement for DART public transportation
  • Team-building activities and events, including quarterly kick-off meetings and community volunteer day
  • Matching charitable gift program
  • Professional development & training opportunities
  • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
  • Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

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