HonorHealth

Administrator III - Epic Database

HonorHealth$90K — $120K *
US-AnywhereRemote in Arizona, US
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Information Systems or related field preferred; relevant experience considered.
  • 6 years of experience with MS SQL Server, Oracle, MySQL, and Cache/Mumps, focusing on daily operations.
  • Practical knowledge of Windows OS and Unix (Linux) server management required.
  • 8 years of experience in Networking, Server Management, and Storage Management preferred.
  • Preferred certifications in MS SQL Server, Oracle, MySQL, and Cache/Mumps.

Responsibilities

  • Oversee incident and request intake, documentation, and resolution processes.
  • Guide and mentor level I, II, and III DBA employees.
  • Perform database maintenance, backup management, and performance management as directed.
  • Implement database solutions and assist in troubleshooting and upgrading database platforms.
  • Build positive relationships with customers and prioritize their needs based on urgency.
  • Engage in IT governance and project assignments to meet project milestones.
  • Participate in on-call rotations for incident support and upgrades.

Benefits

  • Opportunity for hands-on experience with multiple database platforms.
  • Engagement in a collaborative team environment.
  • Career growth potential within HonorHealth.
  • Opportunity to mentor and guide junior staff members.
Full Job Description
Primary City/State:
Virtual - Arizona
Category:
IT Database Administration
Shift:
Day
Department:
IT Systems Engineering and Architecture

Responsibilities:
Job Summary
The Database Administrator (DBA) III will provide support for incident and request intake, documentation and resolution; problem analysis; and project task fulfillment. The DBA III will oversee and direct the work of level I and II and III employees. In addition, the DBA III will assess database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, execute scripts, and deploy database and system objects, and provide guidance, mentoring, and training, for other DBA's and participate in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment

Essential Functions
  • Performs database Maintenance, backup management, performance management by direction, database documentation, database platform patching and updates and database management system setup by direction. Performs installation duties, regular maintenance and support duties as directed by the positions
    Designs, tunes and implements solutions by assisting, leading, or facilitating troubleshooting, patching and upgrading of the database platform, and the operating system the database is housed on. Assesses database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, executes scripts, and deploys database and system objects utilizing common industry best practices.
  • Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
  • Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented
  • Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.
Education
  • Bachelor's Degree Computer Science, Information Systems, or a related discipline - Preferred
  • Bachelor's Degree or 4 years' work related experience Computer Science and or Information Systems - Required
Experience
  • 6 years MS SQL Server, Oracle, MySQL and Cache/Mumps. Must have experience in daily operations of database platforms, set up, troubleshooting, system design and planning. Must be able to demonstrate practical knowledge of Server OS management in Windows OS and Unix (Linux). - Required
  • 8 years Networking, Server Management and Storage management. - Preferred
Licenses and Certifications
  • MS SQL Server, Oracle, MySQL, and Cache/Mumps - Preferred


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About HonorHealth

HonorHealth is a non-profit healthcare organization that provides medical services to patients in Arizona. The organization operates six acute care hospitals, outpatient centers, and primary care clinics. HonorHealth's services include cancer care, heart and vascular care, neurosciences, orthopedics, and women's health. The organization also provides research and clinical trials, as well as education and training programs for healthcare professionals. HonorHealth was founded in 2013 and is headquartered in Scottsdale, Arizona.
Learn more about HonorHealth
Size
11,000 employees
Industry
Founded
1962

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