Education

• Required certification in Operational Database Administration
• Bachelor’s degree in computer science, data science, information science, business, or related field

Experience / Qualifications

• Strong Unix Skills using command-line prompt, including navigating directory structures and file manipulation.
• Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
• Knowledge of a command shell (Korn, POSIX, Bourne, or C), plus languages and utilities such as ask, sed, and Perl
• Ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedures.

Position Summary

The Epic Operational Database Administrator participates in the development, implementation, and maintenance of software applications and databases using various relational databases, client/server, and object-oriented tools and programming languages. The Epic Operational Database Administrator will use various applications to maintain and update large databases, reviews database designs, and ensures consistency of standards, procedures, and content. Assembles, manipulates, analyzes, and disseminates data. The Epic Operational Database Administrator will plan and coordinate database design and development to ensure the development of an accurate clinical database.

• Creating and managing the ODB environments that serve production, reporting, disaster recovery, training, and non-production needs.
• Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of the Epic system
• Understanding performance metrics, monitoring system performance, and troubleshooting issues
• Managing the logins for different types of access, including login behavior, and working environment configuration
• Applying IRIS and Epic upgrades and updates to production and non-production environments
• Configuring and maintaining environment copies according to the environment strategy
• Responding to emergency and after-hours issues
• Engaging in capacity planning exercises to ensure adequate system resources.
• Collaborating with technical teams and Epic to ensure proactive support.
• Writing and maintaining scripts to improve system management tasks.
• Participating in change control processes for all planned application and technical activities.
• Maintaining and testing processes related to business continuity.
• Following vendor and Epic best practices for hardware and software configuration.
• Member of the on-call rotation team.

#Dice Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team.  Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.  Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow.  Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things.  Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes.  Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner.  Is adept at tailoring the message to fit the interests and needs of the audience.  Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenges bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements

• Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work.

Threshold Requirements

• These threshold requirements are required and completed yearly basis
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).