Administrative Assistant

City of Bellevue, WA

$68K — $94K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent; 3+ years of relevant work experience required.
  • Demonstrated experience in delivering exceptional customer service across various stakeholders.
  • Proficient in creating SharePoint pages with a strong ability to manage related content.
  • Skilled in data entry tasks with a focus on accuracy and detail.
  • Ability to work effectively in a collaborative team environment supporting a diverse group of staff.

Responsibilities

  • Deliver excellent customer service to internal and external users.
  • Manage the preparation and distribution of Transportation Commission materials via Legistar and SharePoint.
  • Collaborate on creating and updating SharePoint project pages.
  • Maintain effective records management capabilities with subject matter experts.
  • Coordinate purchasing and accounts payable tasks accurately and efficiently.

Benefits

  • Provides a collaborative work environment and a focus on professional development.
  • Opportunity to engage in department initiatives affecting the Transportation division.
  • Access to comprehensive support for training and conference registrations.
Full Job Description
Salary : $68,845.30 - $94,981.02 Annually
Location : Bellevue City Hall, 450 110th Ave NE, Bellevue, WA
Job Type: Regular
Job Number: 26-00293
Department: Transportation
Division: TR Director's Office Admin Services
Opening Date: 09/10/2026
Closing Date: 9/17/2026 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: NONAFF

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.
Job Summary
Are you looking to join a collaborative team that appreciates your reliability, ability to juggle priorities and customer focused mindset? Then we welcome you to join our dynamic Transportation Admin Team where we value your initiative, problem-solving skills and dedication to high level customer service.

We have an exciting opportunity for you as an Administrative Assistant. The Administrative Assistant is responsible for providing intermediate to advanced administrative support to our stakeholders and will provide a high level of customer service, administrative and SharePoint support for the Transportation team.

Essential Duties and Responsibilities

  • Deliver exceptional customer service with a strong passion for supporting both internal and external customers.
  • Prepare the Transportation Commission packet via Legistar, managing related SharePoint materials and collaborate closely with transportation staff.
  • Collaborate with staff to Create SharePoint project pages. Requires a high level of familiarity with SharePoint, both working within it and at the designer level.
  • Collaborate with subject matter experts to provide reliable and effective records management.
  • Coordinate and perform accurate purchasing and accounts payable functions.
  • Post and edit information on the City's website.
  • Purchase supplies and reconcile division credit card purchases, ensuring city and department guidelines are followed and appropriate approvals are obtained.
  • Register staff for training classes, seminars, and conferences.
  • Actively participate in department initiatives and teams.
  • Plan, arrange, and coordinate specific meetings, interviews, or other group events.
  • Assist with public records requests.
  • Collaborate with others inside and outside the organization as necessary to deliver service, recommend process improvements, and create efficiencies.
  • Perform general office/administrative tasks such as monitoring supplies; assembling documents; relaying inter-department correspondence, use of office technology; taking/distributing minutes; scheduling appointments and maintaining calendars; screening calls/visitors; making travel arrangements.
  • Complete other tasks and responsibilities within the scope of the position description, as assigned.

Qualifications
Education & Experience Requirements
  • High school diploma or equivalent, and/or minimum of three years of progressively responsible related work experience.
  • Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered.
  • Demonstrated exceptional customer service to internal and external customers.
  • Demonstrated ability to create SharePoint pages.
  • Demonstrated ability to build internal web pages or project-specific information hubs for staff.
  • Experience in managing data entry tasks efficiently, with careful attention to detail throughout all processes.
  • Demonstrated ability to help create and be part of a cohesive, productive team of administrative staff who support a large group of field staff, supervisors, and managers to achieve the Transportation Department mission.

Additional Qualification Criteria
  • Ability to provide customer-focused services, handle pressure, meet deadlines, and diffuse situations that may arise with customers from time to time.
  • Demonstrate good judgment and initiative.
  • Value public service.
  • Works independently and takes direction and instruction easily.
  • Make informed decisions on processes to improve efficiency.
  • Excellent listening, verbal, and interpersonal communication skills.
  • Knowledge of business English and grammar sufficient to write and edit business materials and customer communications.
  • Ability to work independently as well as collaboratively as part of a team.
  • Advanced computer skills required, including but not limited to, proficiency in Windows, MS Office Suite, (Word, Excel, Outlook, Power Point), SharePoint, internet usage, and various databases.
  • General knowledge and ability to interpret records, maps, and drawings.
  • Organized, accurate and flexible to accommodate changing priorities.
  • JD Edwards and Legistar and experience preferred.
  • Must pass a criminal background check prior to hire.


HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.
  • Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
  • We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
  • Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT
  • All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
  • All positions require the completion of references checks, including at least one prior supervisor.
  • Some positions may require completion of a criminal background check prior to start employment
  • Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

01

APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. If your answers do not align, you may edit your application before submitting. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.
  • I confirm that the information provided here is consistent with my application.
  • I do not agree with the statements above.

02

How many years of prior related professional experience in administrative or office support do you have?
  • No related experience
  • Less than 1 year of experience
  • 1-2 years of experience
  • 2-3 years of experience
  • 3-4 years of experience
  • 4 or more years of experience

03

Which option best describes your years of experience in customer service?
  • Less than 1 year of experience
  • 1-2 years of experience
  • 2-3 years of experience
  • 3-4 years of experience
  • 4 or more years of experience
  • None of the above

04

Which tasks have you performed regularly in previous roles? (Select all that apply)
  • Customer service via email or phone
  • Preparing meeting material via SharePoint
  • Handling confidential or sensitive information
  • None of the above

05

Which of the following applications do you use or have you used regularly in a professional setting? (S

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