Salesforce

Account Partner Director

Salesforce$169K — $219K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in technology or consulting sales, ideally within Canadian federal or provincial government contexts.
  • Track record of closing large, complex SOW-based services engagements valued over $5M.
  • Expertise in Canadian federal procurement frameworks and major acquisition vehicles.
  • Bilingual in English and French, with experience in Quebec provincial or Francophone agency interactions preferred.
  • Strong understanding of Salesforce ecosystem tools like Sales Cloud, Service Cloud, and Tableau; delivery or architecture knowledge is a plus.
  • Exceptional executive presence, capable of engaging with high-level government officials.
  • Eligibility to work in Canada, with a preference for candidates with Secret or Top Secret clearance.

Responsibilities

  • Define and execute strategies for high-priority government accounts to drive professional services growth.
  • Manage executive relationships with senior government leaders to position Salesforce as a transformation partner.
  • Lead strategy and execution of complex, multi-year service engagements across various government programs.
  • Negotiate and develop complex contracts in collaboration with legal and delivery teams.
  • Ensure alignment with sales and delivery teams for an integrated go-to-market strategy.
  • Promote Canadian procurement methods and strategies relevant to the government sector.
  • Forecast and maintain a disciplined sales pipeline in Salesforce CRM.
  • Mentor junior account partners to enhance team effectiveness and share best practices.
  • Represent Salesforce at industry and government events to enhance visibility and influence.

Benefits

  • Comprehensive health and wellness benefits package.
  • Opportunities for professional development and continuous learning.
  • Flexible work schedule and remote working options.
  • Collaborative and inclusive work environment.
  • Potential for significant career advancement within Salesforce.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Customer Success

Job Details

Salesforce Professional Services is seeking an Account Partner Director to join our AMER Public Sector team, focused on Canadian Federal and Provincial government clients. Based in Canada, youll serve as a senior trusted advisor and strategic services leader - owning complex, multi-workstream engagements, shaping long-term account strategy, and helping Canadian government agencies drive mission-critical digital transformation with the Salesforce platform.

This is a quota-carrying, highly strategic role that combines executive-level relationship management with deep services selling expertise. Youll lead pursuit efforts on the largest and most complex opportunities, partnering closely with License AEs, Delivery Architects, and executive leadership to grow Salesforce PSs footprint across Canadas public sector. Bilingual proficiency in English and French is required.

Your Impact
  • Define and execute long-term account strategy for a portfolio of high-priority Canadian Federal and Provincial government accounts, driving significant professional services pipeline and bookings
  • Own executive-level relationships with Deputy Ministers, CIOs, CTOs, and senior program leadership to position Salesforce PS as a strategic transformation partner
  • Lead pursuit strategy and deal shaping on large, complex, multi-year services engagements - including advisory, CTO, and implementation programs (e.g., IRCC, SSC, TBS)
  • Develop and negotiate complex Statements of Work (SOWs), Master Services Agreements (MSAs), and Change Orders in partnership with Delivery Architects and Legal
  • Drive cross-functional alignment with License AEs, SEs, CSMs, and PS Delivery leadership to ensure a coordinated go-to-market approach
  • Champion Canadian Federal and Provincial procurement vehicles and acquisition strategies (e.g., ProServices, CWA, TBIPS, SSC vehicles, GC Strategies)
  • Accurately forecast large, multi-phase opportunities and maintain rigorous pipeline discipline in Salesforce CRM
  • Mentor and guide junior Account Partners, sharing best practices and elevating the broader teams effectiveness
  • Represent Salesforce PS externally at industry events, government forums, and thought leadership engagements


Minimum Requirements
  • 12+ years of experience in technology sales, consulting sales, or professional services - with a strong and proven track record in Canadian Federal or Provincial government
  • Demonstrated success owning and closing large, complex, multi-year SOW-based services engagements (deal sizes $5M+) in a Canadian government context
  • Deep expertise in Canadian Federal procurement frameworks, Treasury Board policies, and major acquisition vehicles
  • Bilingual proficiency in English and French required (written and spoken); experience working with Quebec provincial clients or Francophone Federal agencies a strong asset
  • Strong familiarity with the Salesforce platform and ecosystem (Sales Cloud, Service Cloud, Industry Clouds, MuleSoft, Tableau, etc.); prior delivery or architecture experience a plus
  • Exceptional executive presence - able to engage and influence at the Deputy Minister and C-suite level
  • Must be eligible to work in Canada; Secret or Top Secret security clearance strongly preferred
  • Willingness to travel to client sites across Canada as needed


Desired Skills
  • Experience using AI tools like Gemini and Claude in the end to end sales cycle (e.g. account strategy research and prep, buyer intelligence, market competition analysis, pipeline identification, processing RFx)

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

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