Otis Worldwide Corporation

Sr Manager, Learning Programs - Americas

Otis Worldwide Corporation • $100K — $130K *
US-AnywhereRemote in North Palm Beach, FL
Education, Government & Non-Profit
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in commercial learning or a similar field
  • Strong consultative skills for diagnosing performance issues
  • In-depth knowledge of adult learning theories and instructional design
  • Experience with digital learning methodologies and virtual training
  • Proven track record of collaborating with internal teams and external vendors
  • Strong analytical skills, particularly in learning metrics and performance trends
  • Ability to influence across various functions in a matrixed organization

Responsibilities

  • Consult with business leaders to identify performance gaps and learning needs
  • Execute learning priorities through various formats including digital and virtual solutions
  • Partner with cross-functional teams to design effective sales learning programs
  • Govern learning priorities to ensure alignment with global standards
  • Track and report on learning program performance and engagement metrics
  • Enhance learning content based on feedback and performance data

Benefits

  • Opportunity to work remotely from home in Florida
  • Travel allowances as needed, up to 15%
  • Comprehensive professional development resources
  • Collaborative environment with cross-functional teams
  • Engagement in a dynamic and fast-paced industry
Full Job Description
Date Posted:
2026-04-24
Country:
United States of America
Location:
OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA

The Sr. Manager, Learning Programs - Americas is responsible for driving and executing strategic, scalable learning solutions aligned to both regional and global capability priorities. This role ensures strong operating unit alignment, governance, and execution of measurable learning programs across a diverse set of business functions

The role serves as a regional learning partner across multiple functions (e.g., Sales, Field, Operations, Service, Frontline Leadership) while also owning and driving global learning programs and cross-functional capability initiatives.

A critical component of this role is acting as a trusted consultant, strategic operator, and integrator-leading cross-functional resources (SMEs, instructional design, delivery teams) and ensuring alignment between global strategy and regional execution.

Key Responsibilities

1. Strategic Learning Partnership (Americas)

  • Partner with regional leaders across functions to diagnose performance gaps and identify opportunities for capability building.


  • Act as a consultative advisor, translating business priorities into targeted learning strategies.


  • Drive alignment between regional needs and global learning priorities, balancing standardization with local relevance.


2. Global Program Ownership

  • Lead the end-to-end lifecycle of global learning programs, including design, implementation, and scale across regions.


  • Build and manage a portfolio of cross-functional learning initiatives (e.g., leadership, safety, technical, commercial capabilities).


  • Drive adoption, engagement, and continuous improvement through structured program governance and stakeholder alignment


3. Learning Design & Delivery Execution

  • Execute a blended portfolio of learning solutions, including digital pathways, instructor-led training, coaching, and on-the-job support.


  • Partner with SMEs and cross-functional teams to translate technical and business content into scalable learning experiences.


  • Ensure solutions are designed for multi-persona audiences (e.g., field technicians, sales, supervisors). There will be an initial focus on supporting our sales personas in the region, but with time other personas will be relevant as well.


4. Governance & Cross-Functional Integration

  • Govern learning priorities across operating units, ensuring consistent standards, prioritization, and execution discipline.


  • Lead and coordinate cross-functional teams including HR, product, operations, and external partners.


  • Establish and maintain strong stakeholder communication and program visibility across leadership levels.


5. Measurement & Business Impact

  • Define and track learning performance metrics, including adoption, engagement, and business impact indicators.


  • Analyze data to inform decision-making and continuously improve program effectiveness.


  • Implement KPI frameworks and reporting standards across programs.


6. Innovation & Continuous Improvement

  • Drive innovation in applying modern learning approaches and technologies to improve scalability and effectiveness.


  • Continuously refine content and programs based on feedback, performance data, and evolving business needs.


  • Identify opportunities to enhance learning ecosystems and operational efficiency.


What You Will Need to Be Successful

Core Capabilities

  • Strong consultative and diagnostic skills to translate business challenges into learning solutions.


  • Deep expertise in instructional design and adult learning methodologies across modern delivery formats.


  • Proven ability to influence across a matrixed global organization and drive alignment.


  • Strong data literacy and ability to measure business impact of learning programs.


  • Ability to operate effectively in ambiguous, fast-changing environments.


Experience & Education

  • Bachelor's degree in Learning, Business, HR, or related field required.


  • Significant experience in learning program design, delivery, and management across regions and functions.


  • Demonstrated experience leading large-scale, cross-functional learning initiatives.


  • Experience working in global and distributed environments preferred.


Role Positioning (What Makes This Role Distinct)

  • Beyond Sales: Expands from a sales-centric model to enterprise-wide capability building


  • Dual Scope: Combines Americas regional ownership + global program leadership


  • End-to-End Accountability: Owns the full lifecycle-not just design or delivery


  • Integrator Role: Connects business strategy, learning design, and measurable outcomes


About Otis Worldwide Corporation

Otis Worldwide Corporation Careers

Join the Elevating Team at Otis Worldwide Corporation There has never been a more exciting time to explore job opportunities at Otis Worldwide Corporation, a leader in the elevator and escalator industry. As a company that thrives on innovation, leadership, and diversity, Otis offers a range of career paths in engineering, sales, service, and management, among others. Work You’ll Do At Otis, we are committed to driving exceptional growth through innovation in the vertical transportation sector. Join our team to help redefine skyscraper accessibility and efficiency around the globe. Our professionals are not just creating solutions; they are enhancing people's ability to live and work comfortably. Transform Your Career With Otis, you are not just taking a job; you are starting a career that can grow as far as your ambition reaches. Benefit from our leadership in the industry and our commitment to professional development and diversity training. Our culture is one of continuous improvement and opportunity, providing you with the training and tools necessary for success. Innovate with Us Be part of a team that values creativity and forward-thinking. Otis Worldwide Corporation is a place where your skills in technology, problem-solving, and innovation can flourish. We are looking for individuals who are ready to contribute to our legacy of leadership in the elevator and escalator industry and to help us set new standards in safety, efficiency, and sustainability. Internship Opportunities Start your career path with Otis through our dynamic internship programs. Gain invaluable industry experience, work alongside seasoned professionals, and engage in projects that impact millions of people daily. Our internships provide a robust platform for learning and can often lead to full-time employment opportunities. Join Our Global Team Collaborate with over 69,000 employees worldwide in a culture that celebrates diversity, inclusion, and innovation. At Otis, we believe in empowering our team to make bold decisions, encourage leadership at all levels, and support career advancement through networking and mentorship. Benefits of Working at Otis Choose a career at Otis and enjoy a competitive package of benefits designed to support the various needs of our diverse team. From health and wellness programs to retirement plans, we invest in our employees' health, happiness, and future. Explore Job Opportunities Are you ready to elevate your career? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players. Stay Connected Keep up to date with the latest at Otis Worldwide Corporation through our careers blog. Gain insights from insiders, learn about our innovative projects, and get tips on preparing your resume and acing your interview. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Otis Worldwide Corporation. Join Otis Worldwide Corporation today and be part of a team that is dedicated to excellence and leadership in the global movement industry. Your future at Otis is an open door to innovative challenges, professional growth, and a thriving career.
Learn more about Otis Worldwide Corporation
Size
69,000 employees
Market Cap
$32.6 billion
Industry
Real Estate & Construction
Net Income
$906 million
Revenue
$12.7 billion
* Ladders Estimates

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