Account Manager (Valves, regulators & Actuation Products for Oil & Gas)

Puffer-Sweiven

$80K — $95K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA degree required; engineering degree preferred.
  • Knowledge of oil & gas production applications and technology.
  • 3-5 years of sales experience in upstream oil & gas sector.
  • Experience with control valves and related equipment preferred.
  • Strong written and oral communication skills.

Responsibilities

  • Establish and maintain professional relationships with key customer accounts.
  • Prospect and close new customer sales opportunities.
  • Develop expertise in relevant product and application knowledge.
  • Stay informed on trends and advancements in the upstream oil & gas industry.
  • Support customer retention initiatives through comprehensive service.
  • Influence customer preferences for company products and services.
  • Collaborate with account teams to implement the Account Plan.
  • Track projects and customer information using Salesforce CRM.

Benefits

  • Comprehensive customer support focus.
  • Collaborative team environment.
  • Opportunities for professional development.
  • Access to industry trends and cutting-edge technology.
Full Job Description
Duties and Responsibilities:

  • Responsible for the establishment, maintenance, and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
  • Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
  • Maintains a high degree of product and application knowledge.
  • Maintains a high degree of upstream oil & gas industry knowledge and awareness, including: trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
  • Maintains comprehensive customer support with a primary base on customer retention.
  • Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven products and services.
  • Works within account teams as required to develop and implement the Account Plan.
  • Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
  • Maintains up to date information on projects and opportunities in Salesforce CRM and uses the tool to generate positive business outcomes.


QUALIFICATIONS:

Education/Knowledge:

  • BS/BA degree required, engineering or associated technical degree preferred.
  • Strong knowledge of oil & gas production industry applications, operations and technology.


Experience/Skills:

  • A minimum of 3-5 years proven sales experience in the upstream oil & gas industry. Solid network of current industry contacts is preferred.
  • Experience with control valves, regulators, isolation valves, actuators is strongly preferred.
  • Strong information management skills, including personal computer use.
  • Strong effective written and excellent oral communication skills, including strong presentation skills.


COMPETENCIES:

  • Excellent demonstrated ability to interface with and influence technical decision makers.
  • Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
  • Excellent analytical and creative problem-solving skills.
  • Strong technical ability to evaluate potential product applications and alternatives.
  • Strategic thinker - cognizant of factors that may affect account strategy.
  • Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
  • Strong ability to interact effectively with all levels of customer contacts and internal personnel.
  • Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
  • Team player - good conflict management/ consensus building skills.
  • Strong drive and initiative, highly motivated.
  • Strong negotiating skills.
  • Strong ability to manage customer expectations relative to deliverables and timeframes.
  • Exhibits strong self-management skills including a high degree of professionalism and dependability.

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