Account Manager
Wabush, NL & Surrounding Area
Hybrid
What you'll do
⦿ Account Management: Manage and grow key mining accounts in the Wabush, Labrador City, and Fermont region, including major customers such as Rio Tinto/Iron Ore Company of Canada, ArcelorMittal, and Champion Iron.
⦿ Sales Growth: Achieve annual sales goals by developing new accounts, expanding existing business, and building strong customer relationships to establish ESCO as a "Value Added" leader in the marketplace.
⦿ Customer Engagement: Spend the majority of your time in the field visiting mine sites and customers, using the Wabush office as a home base while supporting customers throughout the region.
⦿ Cross-Functional Collaboration: Work closely with sales management, marketing, engineering, product, service, fulfillment, and distribution teams to drive account penetration, team-selling efforts, new business development, product improvements, and sales campaigns.
⦿ Technical Expertise: Maintain expert knowledge of ESCO products and company policies, provide professional customer education, and oversee product service, repair, and maintenance including vendor or contractor management.
⦿ Travel Requirements: Travel up to 80% within the region by company vehicle to resolve customer issues, support installations, and ensure a high-quality customer experience.
⦿ Performance Feedback: Contribute to long-term product performance improvement through feedback, analysis, and guidance on warranty, returns, and policy matters.
⦿ Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
What you'll bring
Must-haves:
⦿ 5+ years of sales experience in mining, heavy industrial, construction, or related industries with strong technical knowledge.
⦿ Ability to read drawings and prints of bucket parts, bed liners, and dozer blades.
⦿ Insurable driving record and ability to travel extensively (up to 80%) by company vehicle.
⦿ MSHA certification (ESCO will provide if needed) and willingness to obtain forklift and crane operation certifications.
Nice-to-haves:
⦿ Bachelor's degree in business, engineering, mechanical, or related technical field.
⦿ Hands-on mechanical or technical background such as heavy equipment mechanic, welder, tradesperson, or technical field professional transitioning into sales.
⦿ Experience working with mining operations, wear products, or industrial equipment.
⦿ French language skills considered an asset but not mandatory.
Benefits
⦿ Competitive pay
⦿ Career development and learning support
⦿ Access to global inclusion networks
⦿ Regional and team-specific benefits
⦿ Sharebuilder scheme
⦿ Wellness support for you and your family
⦿ Collaboration with global teams
⦿ Study support
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