Account Manager - Seattle

RecordPoint

$150K — $200K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in B2B SaaS sales with a proven track record in driving ARR through upsell and cross-sell.
  • Experience in managing expansion quotas beyond just renewals and relationship management.
  • Ability to navigate complex enterprise environments and engage multiple stakeholders.
  • Strong negotiation skills for complex deal closures in an enterprise context.
  • Disciplined in maintaining accurate sales pipelines and forecasts using Salesforce.

Responsibilities

  • Own and drive cross-sell and upsell efforts in enterprise and mid-market accounts across North America.
  • Maintain a robust pipeline of expansion opportunities to consistently meet sales targets.
  • Manage the complete sales cycle from initial discovery through negotiation to closing.
  • Collaborate with Customer Experience to identify opportunities and risks within accounts.
  • Engage various stakeholders using targeted account-based strategies to enhance expansion success.
  • Develop compelling business cases based on customer needs and measurable outcomes.
  • Utilize MEDDPICC for deal qualification and maintain operational sales discipline.

Benefits

  • Employee share options as part of a long-term incentive program.
  • Health, dental, and vision insurance with competitive 401K matching.
  • 20 days of personal paid time off plus recognized public holidays.
  • Generous parental leave program.
Full Job Description
Scope

As a quota-carrying Account Manager, you will drive expansion revenue across RecordPoint's existing customer base. Partnering closely with Customer Experience (CX), you will identify, qualify, and close cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning the Data Trust Platform as a strategic solution for compliance, security, and data governance.

This role is focused on net revenue expansion - not renewals - requiring strong commercial acumen, disciplined pipeline management, and the ability to multithread within complex enterprise environments.

What You'll Do

Drive Expansion Revenue
  • Own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
  • Build and maintain a qualified expansion pipeline to consistently achieve quota
  • Manage full sales cycles from discovery through negotiation and close

Identify & Create Opportunities
  • Partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
  • Execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
  • Collaborate with Marketing on campaigns targeting expansion opportunities

Engage & Influence Buyers
  • Multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
  • Develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
  • Work with SEs to deliver compelling product demonstrations aligned to customer priorities

Operate with Discipline
  • Apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
  • Maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
  • Use sales intelligence and engagement tools to improve targeting and execution

Collaborate Cross-Functionally
  • Work in lockstep with CX to balance relationship health with commercial outcomes
  • Contribute market feedback to refine messaging, positioning, and GTM strategy
  • Represent RecordPoint in customer-facing events as needed


What You Bring

Proven Expansion Seller
  • 5+ years in B2B SaaS sales with a track record of closing ARR through upsell and cross-sell motions
  • Demonstrated success owning expansion quotas (not just renewals or relationship management)

Enterprise Sales Capability
  • Experience multithreading and building champions across new stakeholder groups
  • Strong commercial judgment with the ability to navigate procurement, legal, and deal strategy independently
  • Skilled in negotiation and closing complex enterprise deals

Operational Rigor
  • Disciplined pipeline and forecast management with strong Salesforce hygiene
  • Proficiency in MEDDPICC or similar qualification frameworks
  • Familiarity with modern sales tools (e.g., Salesforce, Gong, LinkedIn Sales Navigator)

Customer-Centric Communicator
  • Ability to translate technical concepts into clear business value
  • Strong discovery, listening, and storytelling skills
  • Experience building data-driven business cases

Mindset
  • Proactive, entrepreneurial, and highly collaborative
  • Able to work effectively alongside CX without creating friction
  • Curious, analytical, and outcomes-focused


$150,000 - $200,000 a year

Salary ranges are a total On Target Earnings (OTE) number that is inclusive of a base salary and commissions component.

Comissions are uncapped and capable of being exceeded.

RecordPoint also offers Employee Share Options for staff as part of our long-term incentives program.

RecordPoint offers health, dental, and vision insurance, as well as competitive 401K matching programs.

RecordPoint offers 20 days of Personal Paid Time Off in addition to recognised public holidays.

We also have a highly generous parental leave program

Know more:

By checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about

or our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint

How to apply:

Click the 'apply now' button send us your CV.

We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.

If you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers

No recruiters please, we've got this one covered.

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