Otis Worldwide Corporation

Account Manager

Otis Worldwide Corporation$80K — $100K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Business or technical degree with 7 years relevant experience, or advanced degree with 5 years experience.
  • Proven track record in sales management within construction or related industries.
  • Results-focused, capable of thriving in a dynamic corporate environment.
  • Experience in motivating and leading sales teams through collaborative leadership.
  • Strategic mindset with an emphasis on achieving both short and long-term goals.
  • Excellent listening and operational skills that drive positive business impact.

Responsibilities

  • Drive sales strategy aimed at achieving revenue targets.
  • Develop and maintain strong relationships with key customers.
  • Lead and enhance the performance of the sales team.
  • Collaborate with operational leads to refine sales and marketing strategies.
  • Set and track sales KPIs, managing forecasts and activities.
  • Assist team with pricing, bids, and tenders to secure contracts.
  • Optimize the use of digital tools for sales enhancement.

Benefits

  • Long-term employment contract with a leading employer in a stable industry.
  • Remuneration aligned with local standards plus additional benefits.
  • Flexible working hours with the option for remote work.
  • Support for work-life balance, promoting personal fulfillment.
Full Job Description
Date Posted:
2026-04-23
Country:
United States of America
Location:
OT112: CVC - CLEVELAND, OH 9800 Rockside Road, Valley View, OH, 44125 USA

Otis is growing and we are recruiting a Account Manager to cover the Greater Cleveland territory and reporting to the General Manager. The main goal of the role is to maintain a portfolio of customers through providing excellent customer service and account management with additional responsibility for selling incremental repair projects.

On a typical day you will:

  • Manage a portfolio of elevator units through maintaining good working relationships with existing customers
  • Serve as primary contact for timely resolution of customer needs surrounding inquiries
  • Develop your own sales strategy to achieve sales targets
  • Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
  • Conduct sales negotiations and close deals
  • Collaborate with fellow team members, including other sales representatives and field colleagues


What you will need to be successful:
  • You have a business or technical degree or have completed training as a technician or technical business administrator, and preferred relevant prior work experience
  • You have initial experience in the sale of technical service agreements requiring consultation.
  • You have a strong customer and service orientation, including excellent interpersonal skills
  • You are characterized by a high level of commitment and reliability.
  • You are target focused, with the ability to work at pace in a demanding, complex, corporate organization


What's In it For Me / Benefits
  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry.


Benefits:

Otis currently provides our colleagues with the following benefits:
  • 401(k) plan that includes generous company match and a separate automatic retirement contribution
  • Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
  • Three weeks paid vacation and paid company holidays
  • Paid sick leave - Employee assistance and wellness incentive programs
  • Life insurance and disability coverage
  • Voluntary benefits, such as legal, pet, home, and auto insurance
  • Birth/adoption and parental leave benefits
  • Adoption assistance
  • Tuition reimbursement program
  • Peer recognition and service anniversary awards, as well as spot performance bonus opportunities


Salary Transparency:

The salary range for this role is $80,000 to $100,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

About Otis Worldwide Corporation

Otis Worldwide Corporation Careers

Join the Elevating Team at Otis Worldwide Corporation There has never been a more exciting time to explore job opportunities at Otis Worldwide Corporation, a leader in the elevator and escalator industry. As a company that thrives on innovation, leadership, and diversity, Otis offers a range of career paths in engineering, sales, service, and management, among others. Work You’ll Do At Otis, we are committed to driving exceptional growth through innovation in the vertical transportation sector. Join our team to help redefine skyscraper accessibility and efficiency around the globe. Our professionals are not just creating solutions; they are enhancing people's ability to live and work comfortably. Transform Your Career With Otis, you are not just taking a job; you are starting a career that can grow as far as your ambition reaches. Benefit from our leadership in the industry and our commitment to professional development and diversity training. Our culture is one of continuous improvement and opportunity, providing you with the training and tools necessary for success. Innovate with Us Be part of a team that values creativity and forward-thinking. Otis Worldwide Corporation is a place where your skills in technology, problem-solving, and innovation can flourish. We are looking for individuals who are ready to contribute to our legacy of leadership in the elevator and escalator industry and to help us set new standards in safety, efficiency, and sustainability. Internship Opportunities Start your career path with Otis through our dynamic internship programs. Gain invaluable industry experience, work alongside seasoned professionals, and engage in projects that impact millions of people daily. Our internships provide a robust platform for learning and can often lead to full-time employment opportunities. Join Our Global Team Collaborate with over 69,000 employees worldwide in a culture that celebrates diversity, inclusion, and innovation. At Otis, we believe in empowering our team to make bold decisions, encourage leadership at all levels, and support career advancement through networking and mentorship. Benefits of Working at Otis Choose a career at Otis and enjoy a competitive package of benefits designed to support the various needs of our diverse team. From health and wellness programs to retirement plans, we invest in our employees' health, happiness, and future. Explore Job Opportunities Are you ready to elevate your career? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players. Stay Connected Keep up to date with the latest at Otis Worldwide Corporation through our careers blog. Gain insights from insiders, learn about our innovative projects, and get tips on preparing your resume and acing your interview. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Otis Worldwide Corporation. Join Otis Worldwide Corporation today and be part of a team that is dedicated to excellence and leadership in the global movement industry. Your future at Otis is an open door to innovative challenges, professional growth, and a thriving career.
Learn more about Otis Worldwide Corporation
Size
69,000 employees
Market Cap
$32.6 billion
Industry
Net Income
$906 million
Revenue
$12.7 billion

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