Lam Research

Account Manager

Lam Research$90K — $130K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in customer relationship and sales management
  • Deep understanding of wafer fabrication equipment and technologies
  • Ability to analyze and interpret complex data
  • Proficient in negotiation and closing deals
  • Strong problem-solving skills and results-oriented mindset
  • Excellent communication skills, capable of interacting with executives and management levels
  • Self-motivated with a high sense of ownership and accountability
  • Experience managing high-stress situations and escalations effectively

Responsibilities

  • Support strategic meetings and product selection in collaboration with technical teams
  • Manage forecasting and delivery timelines for owned products
  • Prioritize customer needs for development and pilot projects
  • Coordinate technology transfer and planning with cross-functional teams
  • Resolve customer safety and quality issues promptly
  • Develop plans based on customer needs and Lam's offerings
  • Analyze operational costs and ensure project commitments are met
  • Facilitate communication between customer and Lam teams, tracking project progress

Benefits

  • Comprehensive benefits package - specifics not detailed
  • Supportive work environment that encourages personal growth
  • Investment in employee development throughout career phases
Full Job Description
The impact you'll make

As an Account Manager at Lam, you are essential to fostering lasting relationships with our valued customers. Engaging directly with customers, you'll proactively address their needs, arrange strategic meetings, and support them with a range of Lam's wafer fabrication equipment products and services. Your dynamic approach ensures the success of our partnerships and contributes to Lam's position as an industry leader.

What you'll do

Strategic Global Account Team- Account Manager
  • Supports new product and technology selection opportunities, in alignment with Account Director and respective Product Group and Process Engineering teams. Gather data and respond to customer requests, and address specifications, commercials, and support documentation
  • Forecast management for owned product(s). Work with Operations and customer to ensure on-time delivery and/or manage backorder/short shipment challenges
  • Management of customer priorities for current and future development and pilot ramp projects.
  • Delivery of technology transfer package and ramp planning, in coordination with Account Director, Field Process, Field Operations and Product Group Process Engineering teams. Identify and drive projects that help improve module profitability
  • Ensure on-time response and resolution of safety and quality issues CIP and obsolescence management.
  • Define plans for package(s) based on customer priorities, performance data, and Lam product offerings. Organize Product Group support to deliver beta solutions that address issues and drive closure of customer qualification, acceptance and proliferation
  • Analyze total cost of ownership and other operational data with Product Group and Field Organization, ensuring projects are in place that meets or exceeds Lam's COO commits
  • Coordinate cross-functional and joint customer-Lam teams, driven from customer perspective, measuring progress against schedule, bringing distinct, specific deliverables to completion, on time and per Lam commitments
    Lead product/technology specific, cross-site Lam Lessons Learned forum to ensure all site teams are informed of relevant learnings, issues, projects and can successfully help manage respective site customer


Who we're looking for

  • Experience in customer relationship and sales management
  • In depth knowledge of wafer fab equipment, integration and technologies
  • Gather, analyze, interpret, preparation and utilization of complex data
  • Excels in negotiation preparation, conviction, and deal closure
  • Perseverance to initiate and own problems, overcome inertia with customer and/or internal at Lam partners, delivering results on time and per commits
  • Superb communication skills, presence and experience communicating at manager and executive levels, director/GM/VP
  • Creative, resourceful, complex problem solver. Achiever of results beyond the standard solutions
  • Self-directed, ownership, accountability Thrives on the front lines.
  • Tolerance for high stress situations and escalations. Able to deliver difficult news and manage a challenging customer or situation, positively moving the module and customer relationship forward


Preferred qualifications

Minimum 10 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 6 years experience; or equivalent experience

Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

About Lam Research

Lam Research Corporation (Lam Research) is a supplier of wafer fabrication equipment and services to the worldwide semiconductor industry. Lam Research designs, manufactures, markets, refurbish, and services semiconductor processing equipment used in the fabrication of integrated circuits. The Company’s etch and clean technologies enable customers to build integrated circuits. Its etch systems shape the microscopic conductive and dielectric layers into circuits that define a chip’s final use and function. Its Customer Support Business Group (CSBG) provides products and services to maximize installed equipment performance and operational efficiency. Its customer base includes semiconductor memory, foundry, and integrated device manufacturers (IDMs) that make DRAM, NAND, and logic devices for these products.

Lam Research Careers

Joining Lam Research offers a unique opportunity to enhance your career at a leading global company at the forefront of innovation and technology in the semiconductor industry. Work You’ll Do At Lam Research, we are committed to advancing the technology landscape through continuous innovation and leadership. Our team of professionals is dedicated to pushing the boundaries of what's possible, making us a pivotal player in the semiconductor industry. By joining our team, you will collaborate with some of the brightest minds in the field, contributing to projects that significantly impact future technology. Transform Your Career Lam Research stands at the intersection of technology, innovation, and leadership. We offer job opportunities that challenge you to excel and push your limits. Our culture fosters growth and embraces diversity, ensuring that every team member can thrive professionally and personally. Join our dynamic team and be part of a company known for its groundbreaking work in developing equipment and services that drive the production of virtually every leading-edge chip in the world. Professional Growth and Development We believe in nurturing the professional growth of our employees by providing ample opportunities for career advancement through leadership and diversity training programs. Our commitment to your career is reflected in our robust benefits package, designed to support you and your family’s health, well-being, and financial future. Internship and Employment Opportunities Start your career path at Lam Research with our internship programs, which offer a hands-on experience in the semiconductor industry. Interns work closely with experienced mentors, gaining invaluable skills and knowledge that prepare them for full-time positions within our company. For seasoned professionals, we offer a variety of positions that leverage your skills to contribute to our mission of continuous improvement and innovation. We are always looking for curious, creative, and driven individuals to join our team. Inclusive Culture and Networking Lam Research is dedicated to creating a diverse and inclusive environment where all employees can thrive. Our culture encourages networking and collaboration, allowing you to connect with colleagues and industry leaders who are as passionate about technology and innovation as you are. Applying at Lam Research Ready to take the next step in your career? Explore the job opportunities at Lam Research by visiting our Careers page. Tailor your resume to highlight your relevant experience and skills, and prepare for an interview that could lead to a multitude of rewarding career paths with us. Stay Connected Keep up to date with the latest company news, employment trends, and career tips by joining our community. Subscribe to receive updates that can help you navigate your professional journey at Lam Research. Join Our Team Search open positions that match your skills and interests. We look for passionate, innovative, and solution-driven team players. Start your journey with Lam Research today, where your work isn’t just a job—it’s a pathway to personal and professional fulfillment. SEARCH LAM RESEARCH JOBS Discover the opportunities waiting for you at Lam Research, where we turn today’s innovations into tomorrow’s technologies.
Learn more about Lam Research
Size
14,100 employees
Market Cap
$54.8 billion
Industry
Net Income
$2.9 billion
Founded
2013
5 Year Trend
+16.5%
Revenue
$11.9 billion
NASDAQ

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