The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager will be engaged in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, partner management. Essential Functions: • Business Development for TTS US IT services. • Building Proposal for key projects and aligning it as per customer need. • Scheduling Internal/External sync with stakeholders. • Maintaining strong relations with key personnel. • Acquiring a thorough understanding of key customer needs and requirements. • Expanding the relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives. • Serve as the link of communication between key customers and internal teams. • Resolve any issues and problems faced by customers and deal with complaints to maintain trust. • Prepare regular reports of progress and forecasts to internal and external stakeholders. • Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle. • Vendor/Partner management for Joint delivery of Services. • Supporting team expansion initiative for technical project at client location. • Account farming, expanding existing accounts by engaging in active discussions with customers with TTS US IT services expansion Requirements • Graduate or bachelor's degree in business administration or in a related field. • Bilingual Japanese and English with strong English communication. • 3+ years of experience in IT industry in Account management and business expansion area. • Ability to be client facing by interacting with our clients and their executive leadership. • Creative problem-solving abilities and an analytic and qualitative eye for reasoning. • Self-starter with a knack for taking initiative and "getting things done". • Have a passion for your work and an ability to apply that passion to both daily tasks and larger projects. • Ability to work with a remote team via collaboration tools (Chat, Email, and Video Conferences). • Ability to prioritize and complete multiple tasks with little to no supervision. • Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.