IQVIA

Account Manager

IQVIA • $92K — $230K *
Durham, NC 27713In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent education/experience
  • 7 years experience in pharmaceutical or agency roles
  • Understanding of biopharmaceutical lifecycle strategy and relevant services
  • Strong communication and interpersonal skills
  • Excellent organizational and problem-solving abilities
  • Leadership experience in a matrix environment
  • Skilled in building effective work relationships

Responsibilities

  • Lead day-to-day project delivery, ensuring quality and adherence to budget
  • Manage financial performance and accurate project scoping
  • Build and maintain trusted client relationships as primary contact
  • Lead project status discussions and communicate project updates effectively
  • Coordinate operational aspects to ensure projects align with SOPs
  • Identify and resolve scheduling challenges collaboratively
  • Mentor junior staff and facilitate internal team meetings

Benefits

  • Comprehensive health and welfare benefits
  • Professional development opportunities
  • Flexible work environment
  • Potential for performance bonuses
  • Access to internal training programs
Full Job Description
Account Manager, IQVIA Medical Communications

IQVIA Medical Communications is seeking an Account Manager to lead the day to day delivery of selected projects and programs in our global business.

Role Objective:
  • Reporting to the Associate Director, Client Services, this role leads the day to day delivery of selected projects and programs, coordinating an internal team to deliver high quality deliverables, according to timelines and budget. Key responsibilities include:


Growth
  • Contribute to the financial performance of allocated projects / programs and drive profitable delivery through accurate financial management. Ensure accurate scoping of projects, development of high quality budgets, support identification and development of project change notices / change orders
  • Support accurate invoicing, revenue and new business recognition, and ensure thorough project close out
  • Regularly review financial health of projects and resolve any challenges in collaboration with Account Management colleagues
  • Maintain awareness of, and contribute to delivering where appropriate, Account Growth Plans that drive organic expansion and new business
  • Where appropriate, contribute to strategic pricing initiatives as required to ensure inclusion of IMC services within IQVIA pricing tools


Client Relationships and Business Development
  • Form trusted and effective relationships with clients, acting as the day to day point of contact for project delivery discussions
  • Prepare for and lead client project status discussions including preparing meeting agendas, coordinating speakers, arranging calls and distributing high quality reports
  • Communicate with clients around budgets, project change notices and reconciliations
  • Handle challenging conversations / negotiations as required
  • As required, support the development of proposals and sales / bid defence presentations, presenting appropriate elements as required
  • Develop understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas relevant the Practice Area
  • As required, work with Account Management leaders to advocate for, and protect, inclusion of IMC services into study proposals, budgets and contracts


Quality
  • Coordinate account, project and program teams to develop and deliver high quality programs that are delivered with excellence, on time and on budget, ensuring strong client feedback and enabling organic growth
  • Manage the operational aspects of projects and programs, ensuring that all project work is completed in accordance with SOPs, policies and practices. Contribute as required to initiatives to deliver operational enhancements
  • Develop clear scopes of work for new projects and brief clearly to delivery teams to enable successful execution of the project to the brief, timelines and budget
  • Create, track and report on project timelines, ensuring regular updates and working with teams to update as the project evolves
  • Proactively identify and address scheduling / delivery challenges across the team, working collaboratively to find solutions
  • Maintain a detailed understanding of IMC financial processes, ensuring accurate, documented financial management of our projects and programs
  • Manage project budgets and raise, approve and track invoices
  • Produce and distribute status, tracking and financial reports for internal and external team members and senior management
  • Take responsibility for customer satisfaction for account (s), identifying areas for improvement and ensuring action to address


Internal Collaboration
  • Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organisation
  • Meet with team members on a regular basis regarding project tasks to ensure project milestones are met
  • Lead problem solving and resolution efforts.
  • Train and mentor junior staff.
  • Prepare and present project information at internal team meetings
  • Partner with appropriate team members to identify, suggest, input into and implement process improvements


Qualifications
  • Bachelor's Degree or equivalent combination of education, training and experience required
  • 7 years relevant experience within the pharmaceutical industry or agency environment required.
  • Sound understanding of biopharmaceutical lifecycle strategy as it pertains to allocated Practice Area(s), and Practice Area services and solutions
  • Sound communication, presentation and interpersonal skills
  • Strong computer literacy, organizational, communication, and problem-solving skills
  • Demonstrated ability to work effectively through others in a global environment to deliver results
  • Good leadership skills in a matrix environment and able to guide and mentor junior staff
  • Sound understanding of business strategy
  • Excellent customer service skills
  • Sound judgment and decision making skills
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients


The potential base pay range for this role, when annualized, is $92,300.00 - $230,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About IQVIA

Innovex offers superior and creative advice to corporations. In addition, they raised venture capital for our own affiliate companies, in addition to having assisted clients in fund-raising efforts, new venture outreaches, and financing. Their engineers and technical staff offer varied backgrounds in manufacturing, high tech, product design, quality control, safety, biomechanics, and robotics.

IQVIA Careers

Join the vibrant team at IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services to the healthcare industry. IQVIA is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Work You’ll Do

At IQVIA, we offer job opportunities that empower you to leverage your skills and drive healthcare forward. Become part of a team that thrives on innovation and the pursuit of operational excellence, helping to improve patient outcomes across the globe.

Transform Your Career

IQVIA is the place where you can transform the world of healthcare while advancing your career. With a variety of positions available, from research and development to business analytics, IQVIA is at the forefront of the industry. Our leadership is committed to fostering a culture of growth and professional development, making IQVIA a prime environment for both seasoned professionals and those seeking an internship to kickstart their career.

Innovative Work Environment

Join over 50,000 dedicated professionals in a dynamic environment where technology meets healthcare. At IQVIA, innovation isn’t just a buzzword; it's the backbone of how we solve complex challenges. With cutting-edge resources and a collaborative global team, your work at IQVIA directly contributes to advancements in life sciences.

Career Development and Benefits

IQVIA believes in nurturing its team members not just as employees but as individuals seeking to grow their careers. We support this with unmatched benefits, diversity training, and opportunities for leadership development. Our commitment to your career growth is matched by our dedication to providing a supportive and inclusive workplace.

Explore Job Opportunities

Whether you’re looking for a full-time position, part-time work, or a graduate internship, IQVIA offers a range of employment options to match your career ambitions. Our hiring process is designed to be transparent and engaging, helping you to understand where your skills can best be utilized within the company.

Networking and Professional Development

At IQVIA, networking and professional development are part of our DNA. Engage with industry leaders, participate in global conferences, and take advantage of our in-house training programs designed to enhance your skills and advance your career.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at IQVIA and find where you can make an impact.

Keep Up to Date

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Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at IQVIA. Embark on a journey of growth, innovation, and leadership at IQVIA. Shape your future in an environment that values diversity and fosters professional development. Join IQVIA today and transform healthcare through the power of information and technology.
Learn more about IQVIA
Size
82,000 employees
Market Cap
$37.5 billion
Industry
Pharmaceuticals & Biotech
Net Income
$279 million
Founded
2016
5 Year Trend
+15.3%
Revenue
$11.3 billion
NASDAQ
IQV
* Ladders Estimates

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