Account Manager

Hellyeah AI Inc

$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of account management or project coordination experience
  • Strong written and verbal communication skills
  • Highly organized, managing multiple clients or projects
  • Familiarity with marketing, creative, and SaaS teams
  • Ability to translate discussions into actionable tasks
  • Proficient with tools like Notion, Slack, and Google Workspace
  • Strong attention to detail.

Responsibilities

  • Own daily client communication and follow-ups
  • Attend client calls, taking detailed notes and action items
  • Track tasks, deadlines, and approvals across accounts
  • Coordinate between various internal teams
  • Document client requests and route them appropriately
  • Prepare weekly updates and meeting recaps for clients
  • Maintain accuracy of client hubs and project boards
  • Identify and flag potential risks or issues early
  • Assist account leads with reporting and organization.

Benefits

  • Work in a fast-paced startup environment
  • Opportunity to collaborate across teams
  • Engage with diverse industries like gaming and fintech
  • Hybrid work model in San Francisco
  • Gain experience in performance marketing and AI tools.
Full Job Description
Hellyeah AI is hiring an Account Manager to help manage client communication, follow-ups, meeting notes, task tracking, and delivery coordination across performance marketing accounts.We are an AI-first performance marketing company working with mobile apps, gaming, AI/SaaS, fintech, e-commerce, and iGaming clients.This role is for someone organized, proactive, and detail-oriented who can keep clients and internal teams aligned. You do not need to be a media buyer, but you should understand digital marketing, paid media, client service, and how to keep work moving.Responsibilities:- Own day-to-day client communication and follow-ups- Join client calls, take clear notes, and turn discussions into action items- Track tasks, deadlines, approvals, blockers, and next steps across client accounts- Coordinate between marketing, creative, operations, and leadership- Make sure client requests are documented and routed to the right internal owner- Prepare weekly client updates, summaries, and meeting recaps- Help keep client hubs, project boards, and internal trackers accurate- Flag risks, delays, unclear requests, or client issues early- Support account leads with reporting, scheduling, and client-facing organization- Make sure nothing falls through the cracksRequirements:- 2+ years of account management, client success, project coordination, or agency experience- Strong written and verbal communication skills- Very organized and comfortable managing multiple clients or projects at once- Experience working with marketing, creative, paid media, SaaS, or agency teams- Ability to turn messy conversations into clear tasks and next steps- Comfortable using tools like Notion, Slack, Google Workspace, project management tools, and AI tools- Strong attention to detail- Comfortable working in a fast-moving startup environment- Able to work hybrid in San FranciscoNice to have:- Experience at a performance marketing agency, creative agency, SaaS company, or startup- Familiarity with paid media platforms like Meta Ads, Google Ads, TikTok Ads, or Snapchat Ads- Experience preparing client reports or weekly performance summaries- Experience using AI tools for meeting notes, summaries, task tracking, or client communicationImportant:This is a coordination-heavy role. We need someone who is reliable, responsive, clear, and calm under pressure. The right person will make the team faster and make clients feel taken care of.

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