Marqeta is looking for a driven, curious, and entrepreneurial Account Manager to join our Global Strategic Partnerships team. In this role, you'll partner closely with cross-functional teams to support one of our global strategic accounts - building deep relationships, uncovering revenue-generating opportunities, providing exceptional client service, and helping our customer unlock the full potential of Marqeta's platform.

You'll provide strategic account support and manage a wide range of initiatives providing analytical insight and operational efficiency in support of growth targets for Marqeta. The Associate Account Manager role will work closely with many groups in the organization, as part of a team of experts on Marqeta's platform to help our customers leverage our technology to drive growth in their businesses.

We work Flexible First. We'd love for you to join us!

The Impact You'll Have

This role performs a wide range of activities, including maintaining and growing revenue by identifying new upsell and cross-sell opportunities, in addition to:

• Supporting the strategic efforts of the POD leader in managing key business accounts.
• Supporting day-to-day management of segment portfolio.
• Ensuring partnership and programs are running smoothly and successfully.
• Being a trusted voice on the team and to the customer, and helping them manage their payments programs with Marqeta.
• Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go-To-Market team.
• Adding strategic value to the team by identifying opportunities to drive business and process improvements.
• Supporting the development and delivery of high-impact presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
• Performing in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.
• Supporting day-to-day customer management processes.

Who You Are

• 5+ years of Enterprise account management experience, ideally in fintech, payments, or banking.
• Strong communication skills across formats - verbal, written, presentations, and executive-level stakeholder engagement.
• Exceptionally organized and calm under pressure - you juggle multiple complex workstreams simultaneously, prioritize ruthlessly when demands compete, and stay solutions-focused when things get hard ; you're self-directed in knowing who to pull in inside Marqeta and on the customer side, to move things forward.
• Self-motivated and intellectually curious, with a track record of staying ahead of industry trends and competitive dynamics.
• Demonstrated ability to operate effectively in ambiguous environments - comfortable making decisions with incomplete information and pivoting as situations evolve.
• Entrepreneurial mindset with a bias toward action - you don't wait to be told what to do, you identify what needs to happen and make it happen.
• Collaborative team player who works well across functions internally and builds trust with diverse stakeholders on the customer side.
• Experience managing global customers with multi-region stakeholder maps.
• Demonstrated operational excellence across complex, parallel workstreams: adept at managing competing priorities, maintaining follow-through, and proactively connecting the right internal and external stakeholders to drive outcomes.
• Strong data literacy - comfortable using metrics and analysis to shape account strategy and business reviews.
• Brings a continuous improvement mindset - consistently seeking better processes and actively leveraging AI tools to work more efficiently and effectively.

Nice-To-Haves

• Experience in card issuing/acquiring, payments processing, or embedded payments

Typical Process

• Application submission
• Recruiter video call
• Hiring manager video call
• Virtual "Onsite" consisting of 3 - 4 video interviews
• Presentation
• Final Interview with Sales Leader
• Offer!

Compensation and Benefits in Marqeta's Revenue Organization

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. The split is 70/30.

When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is:

• National: $107,300 - $134,100.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off - take what you need
• Retirement savings program with company contributionand after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual "development dollars" to support our people growth and development