Account Manager - Flow Control Valves & Regulators

Puffer-Sweiven

$80K — $95K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA degree required; engineering or related technical degree preferred.
  • 3-5 years of proven sales experience in downstream or power industry.
  • Strong knowledge of refining, petrochemical, and power industry applications.
  • Solid network of current industry contacts preferred.
  • Excellent interpersonal and communication skills.

Responsibilities

  • Maintain and grow professional relationships with key customer accounts.
  • Identify customer needs, barriers, and drive sales results for final control products.
  • Prospect, qualify, develop, and close new sales opportunities.
  • Ensure comprehensive customer support focused on retention.
  • Maintain in-depth knowledge of industry trends and technologies.
  • Collaborate with team leaders on product and service opportunities.
  • Update Salesforce with sales reports and customer correspondence.

Benefits

  • Opportunity to work with leading industry key accounts.
  • Career growth and development opportunities in a specialized field.
  • Engagement in a supportive team environment focused on customer solutions.
  • Access to continuous training on the latest industry technologies.
Full Job Description
Duties and Responsibilities:
  • Responsible for the maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
  • Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive sales results for all final control products.
  • Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
  • Maintains a high degree of product and application knowledge.
  • Maintains a high degree of refining, petrochemical, and power industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
  • Maintains comprehensive customer support with a primary base on customer retention.
  • Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven.
  • Collaborates with Sales Team Leader on product and service expansion opportunities. Works within account teams as required developing and implementing the Account Plan.
  • Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
  • Maintains and updates Salesforce opportunities and monthly sales reports and other required correspondence in a timely and effective manner.

QUALIFICATIONS:

Education/Knowledge:
  • BS/BA degree required, engineering or associated technical degree preferred.
  • Strong knowledge of refining and petrochemical and/or power industry applications, operations and technology.

Experience/Skills:
  • A minimum of 3-5 years proven sales experience in the downstream or power industry. Solid network of current industry contacts is preferred.

COMPETENCIES:
  • Excellent demonstrated ability to interface with and influence technical decision makers.
  • Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
  • Excellent analytical and creative problem-solving skills.
  • Strong effective written and excellent oral communication skills, including strong presentation skills.
  • Strong technical ability to evaluate potential product applications and alternatives.
  • Strategic thinker- Cognizant of factors that may affect account strategy.
  • Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
  • Strong ability to interact effectively with all levels of customer contacts and internal personnel.
  • Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
  • Team player - Good conflict management/ consensus building skills.
  • Strong drive and initiative, highly motivated.
  • Strong negotiating skills.
  • Strong information management skills, including personal computer use.
  • Strong ability to manage customer expectations relative to deliverables and timeframes.
  • Exhibits strong self-management skills including a high degree of professionalism and dependability.

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