4-5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns.
Extensive experience with multiple digital platforms including Google Analytics and project management tools.
Demonstrated ability to analyze data and leverage analytics tools for marketing decisions.
Advanced skills in Microsoft Excel & PowerPoint.
Strong multitasking and prioritization skills across multiple client relationships.
Excellent communication and interpersonal skills for effective collaboration.
Responsibilities
Oversee day-to-day management of client accounts to ensure timely and quality project delivery.
Assist clients with budget establishment and track budget efficiency month-end.
Identify growth opportunities and align them with client strategic goals.
Analyze client data to discover trends and prepare insightful reports.
Collaborate with internal teams to optimize client project outcomes.
Serve as the primary contact for client communications and problem resolution.
Maintain knowledge of industry trends to enhance client strategies.
Benefits
Unlimited PTO to recharge and enjoy life, with flexibility to take time as needed.
Comprehensive healthcare benefits including medical, dental, and vision.
Retirement plan with match of up to 4% of contributions at 100%.
Wellness perks like telemedicine, teletherapy, and additional company benefits.
16 weeks of fully paid parental leave for birthing parents, 12 weeks for partners.
Access to learning and development resources, including on-demand learning and mentorship programs.
Full Job Description
We support 100% remote work for this role!
We'd love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.
As the Client Partner Account Manager you will:
Account Management: Oversee the day-to-day management of client accounts, ensuring all projects are delivered on time, within scope, and to the highest quality standards. Devise and implement detailed account plans that leverage multiple media channels and Tinuiti's diverse solutions to meet client objectives.
Budgets & Forecasting: Assist clients in establishing budgets and forecasts, as well as use data provided to ensure that budget is being used in the most efficient matter and are actualized at the end of the month.
Performance Tracking & Optimization: Identify and pursue opportunities for account growth and cross-selling, aligning with the client's strategic goals and the company's offerings.
Data Analysis & Reporting: Analyze client data to identify trends, opportunities, and areas for improvement. Prepare reports and presentations that deliver insights to both clients and internal teams.
Team Collaboration: Engage with Tinuiti's client channel teams and additional internal teams to contribute positively towards client project outcomes and strategic initiatives.
Client Communication: Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Support Client Partner team in addressing client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.
Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client's business, and the industry overall, to enhance client strategies and recommendations
Professional Qualifications:
4-5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns.
Extensive experience with multiple digital platforms and how they work together. Google Analytics. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint
Demonstrated success analyzing data and using analytics tools to drive marketing decisions
Advanced computer skills including Microsoft Excel & PowerPoint
Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.
FLSA Classification: Exempt
Benefits:
Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100%
Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources
Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
