Eltropy

Account Manager

Eltropy$110K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience selling technology to financial institutions, especially mid-market credit unions.
  • Exceptional communication skills across multiple channels including phone, email, and in-person.
  • A collaborative team player with strong problem-solving skills.
  • Driven and ambitious, motivated by competition to exceed goals.
  • Willingness to travel about 50% each quarter.

Responsibilities

  • Drive revenue growth in assigned territory by meeting or exceeding sales quotas.
  • Manage accounts through strategic planning and maintaining a strong pipeline.
  • Cultivate executive relationships to discover and advance opportunities.
  • Ensure customer success through collaboration with internal teams for implementation.
  • Develop industry expertise and monitor market trends for thought leadership.
  • Navigate the complete sales cycle, negotiating complex contracts with stakeholders.

Benefits

  • Engage in a dynamic, high-growth tech company with significant potential.
  • Collaborative and supportive work environment prioritizing innovation.
  • Competitive benefits including healthcare and 401(k) options.
  • Opportunities for professional development and growth.
Full Job Description
Location: USA (Remote)
Compensation: $110,000-$130,000 base ($190,000 - $230,000 OTE)

About the role:

Eltropy is seeking a Mid-Market Account Manager to drive growth and deliver exceptional results for our existing credit union clients in the Western / Central / Eastern regions in the United States. In this role, you will be responsible for expanding revenue within your assigned book of business through upsell and cross-sell opportunities, while developing and managing executive-level relationships. The ideal candidate has a proven track record in high-growth SaaS account management, consistently exceeding quota, and ranking among the top performers. Experience managing mid-market accounts and selling SaaS solutions to financial institutions - particularly credit unions - is highly preferred. You will be responsible for driving revenue growth by strategically introducing Eltropy's expanding product portfolio to existing customers and solidifying Eltropy's position as a preferred, trusted vendor. We thrive on face-to-face connections with our customers. To foster those relationships, you'll need to travel approximately 50% each quarter.

Role & Responsibilities:
  • Drive expansion revenue within the assigned territory by consistently meeting or exceeding sales quotas.
  • Manage the territory through strategic account planning and maintaining a robust pipeline of qualified upsell and cross-sell opportunities.
  • Cultivate and enhance executive-level relationships to identify and advance opportunities.
  • Ensure customer success by collaborating cross-functionally with Eltropy teams for smooth implementation.
  • Develop deep industry expertise in financial services, monitor market trends, and strengthen Eltropy's market position through thought leadership and industry event presence.
  • Advance deals through the full sales cycle, from discovery to close, and negotiate complex contracts with multiple stakeholders.

Qualifications:
  • 3+ years selling technology into financial institutions, with a preference toward experience in mid-market credit unions.
  • Exceptional communication skills across phone, email, virtual, and in-person channels.
  • A dynamic team player who thrives on solving problems and quickly turning insights into action.
  • Driven, ambitious, and unstoppable, with a competitive spirit that fuels success and exceeds goals.
  • Ability to travel approximately 50% each quarter.


Why join us?
  • Be part of a dynamic, high-growth tech company with an exciting future.
  • Work in a collaborative and supportive environment that values innovation and employee experience.
  • Competitive compensation and benefits, including healthcare, 401(k), and professional development opportunities.

About Eltropy

Eltropy is a software company that provides a secure messaging platform for financial institutions. The platform enables financial institutions to communicate with their customers via text messaging, which is a more convenient and efficient way to communicate than traditional methods such as email or phone. Eltropy's platform is designed to be compliant with regulations such as the Telephone Consumer Protection Act (TCPA) and the Financial Industry Regulatory Authority (FINRA) rules. The company was founded in 2013 and is headquartered in Redwood City, California.
Learn more about Eltropy
Size
50 employees
Industry
Net Income
-$500,000
Founded
2013
5 Year Trend
+50%
Revenue
$1 million

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