H+K Strategies

Account Manager, eCommerce & Search

H+K Strategies$65K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years' experience in account/client management with complex digital campaigns.
  • Strong technical and analytical skills with a focus on paid media strategy.
  • Familiarity with digital biddable platforms like Amazon Search and Google Ads.
  • Proficient in Microsoft Office, especially Excel and PowerPoint.
  • Proven ability to grow account scale and manage client relationships effectively.

Responsibilities

  • Develop and manage strategic Ecommerce and search marketing plans.
  • Create and gain client approval on campaign strategies and tactics.
  • Forecast and identify revenue opportunities with clients.
  • Monitor and optimize campaign performance for client investments.
  • Deliver detailed monthly reports and analysis to clients.
  • Build partnerships with account media planners and internal teams.
  • Stay updated with the latest trends in digital marketing and eCommerce.

Benefits

  • Competitive medical, dental, and vision insurance.
  • Group retirement plans and significant paid time off.
  • Preferential partner discounts for employees.
  • Employee mental health awareness days.
  • Access to global networks for career growth and learning opportunities.
Full Job Description
As the Account Manager, you will be responsible for the day-to-day management of a client's Amazon, Retail Media and Search initiatives. This includes developing strategy and managing the execution of performance search media based on the client's business objectives.

Key Responsibilities:
  • Solid understanding and interest in online marketing, in particular Amazon, Retail Media, and Search Engine Marketing.
  • Create, manage and execute strategic Ecommerce and search marketing plans that meet client goals
  • Create, presents and gain client approval on insertion orders, campaign strategies and tactics
  • Oversee and deliver on Account Management business processes
  • Forecast, generate and maximize revenue opportunities with clients
  • Monitor, track, evaluate, report and optimize campaign performance to maximize client investment
  • Deliver monthly client reports, verify data accuracy, provide analysis and keep clients updated on account status.
  • Scope and develop new business with companies looking to meet their marketing goals using search marketing
  • Build a solid partnership with your account's media planners and the client services team, balancing each others' expertise to find and develop practical ideas for future media growth, channel expansions or channel optimization
  • Maintain positive client relationships, expectations, and communications with the assistance of internal resources
  • Coach and develop the team
  • Stay up-to-date with industry trends and developments in digital marketing, emerging ecommerce platforms as well as consumer behavior to recommend improvements to accounts

What You Bring:
  • Experience using digital biddable platforms (Amazon Search, Google Ads, Instacart, Loblaws, Walmart, Bing Ads) and analytical tools (Google Analytics)
  • 2-3 years of account/client management experience with complex paid /digital/ campaigns; multi-level sales/selling into accounts;
  • Track record of growing account scale and success, delivering great customer experiences through your working relationships on the client side
  • Experience with Bid Management tools (SA360, PacVue, Sellics)
  • Technical and analytical mindset with demonstrated ability to use paid media strategy to complement owned and earned media campaigns and meet business objectives
  • High level of attention to detail and the ability to handle and prioritize multiple accounts
  • Ability to interact in a professional manner and deal with clients face-to-face in a fast-paced environment
  • High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint
  • Desire to manage and mentor junior members of a team
  • Knowledge of French language is an asset

Nice-to-Haves:
  • Amazon / Google Certification is an asset
  • Demonstrated previous leadership skills to manage and mentor a team
  • Prior experience in an agency environment highly desired, who have experience in handling media partner representatives and participating on digital media publisher relationships

Life at WPP Media & Benefits:

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

$65,000-$115,000 CAD

About H+K Strategies

H+K Strategies is a global public relations company that specializes in corporate communications, public affairs, and crisis management. The company was founded in 1927 and has since grown to have over 2900 employees in more than 80 offices around the world. H+K Strategies has worked with a variety of clients, including major corporations, governments, and non-profit organizations. The company is known for its strategic approach to public relations and its ability to help clients navigate complex issues and crises.
Learn more about H+K Strategies
Size
2,900 employees
Industry

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