T-Mobile

Account Manager, Dealer Channel

T-Mobile$102K — $184K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 7 years of related work experience, or equivalent combination of education and experience (Required)
  • 4-7 years of sales and operational experience (Preferred)
  • 4-7 years of in-depth retail experience (Preferred)
  • Strong skills in channel management and indirect sales (Required)
  • Proven ability in key account management and relationship management (Required)

Responsibilities

  • Develop and implement business strategies to achieve subscriber growth and operational goals
  • Manage account plans and engage regularly with dealer teams to support market initiatives
  • Align dealer channel strategies with national company initiatives
  • Act as a liaison for legal matters including contract management and dispute resolution
  • Handle additional duties and projects as assigned by business management

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match and employee stock purchase plans
  • Paid time off and up to 12 paid holidays annually
  • Tuition assistance and college coaching
  • Discounts on mobile service and home internet, along with pet insurance
  • Access to commuter and transit programs
Full Job Description
Job Overview This role is essential for driving business growth and operational excellence within dealer organizations across multiple accounts in the United States. It involves developing and executing business strategies to achieve subscriber growth targets and enhance customer experience metrics. The role requires coordination between the company and dealer organizations to align on national initiatives, business operations, and marketing needs. Success is measured by meeting or exceeding performance expectations, subscriber growth, and effective management of dealer relationships. The work impacts organizational goals by ensuring dealer alignment with company strategies and delivering consistent operational performance. Job Responsibilities: • Develop and implement business strategies to achieve subscriber growth and operational goals within dealer organizations • Manage account plans and lead regular engagement with dealer and field teams to support distribution and market initiatives • Ensure alignment of dealer channel strategies with national company initiatives and programs • Serve as liaison for legal matters, including contract management, dispute resolution, and fraud investigations • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) • 4-7 years Sales and operational experience. (Preferred) • 4-7 years In-depth retail experience (Preferred) Knowledge, Skills and Abilities: • Business Acumen (Required) • Business Influence (Required) • Channel Management (Required) • Communication (Required) • Customer-Focused (Required) • Indirect Sales (Required) • Key Account Management (Required) • Relationship Management (Required) • Sales Management (Required) • Strategic Planning (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $102,000 - $184,000 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ359197¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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