Full Job Description
Job Overview
This role is essential for driving business growth and operational excellence within dealer organizations across multiple accounts in the United States. It involves developing and executing business strategies to achieve subscriber growth targets and enhance customer experience metrics. The role requires coordination between the company and dealer organizations to align on national initiatives, business operations, and marketing needs. Success is measured by meeting or exceeding performance expectations, subscriber growth, and effective management of dealer relationships. The work impacts organizational goals by ensuring dealer alignment with company strategies and delivering consistent operational performance.
Job Responsibilities:
• Develop and implement business strategies to achieve subscriber growth and operational goals within dealer organizations
• Manage account plans and lead regular engagement with dealer and field teams to support distribution and market initiatives
• Ensure alignment of dealer channel strategies with national company initiatives and programs
• Serve as liaison for legal matters, including contract management, dispute resolution, and fraud investigations
• Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
• Bachelor's Degree and 7 years of related work experience
OR a combination of education and experience deemed equivalent (Required)
• 4-7 years Sales and operational experience. (Preferred)
• 4-7 years In-depth retail experience (Preferred)
Knowledge, Skills and Abilities:
• Business Acumen (Required)
• Business Influence (Required)
• Channel Management (Required)
• Communication (Required)
• Customer-Focused (Required)
• Indirect Sales (Required)
• Key Account Management (Required)
• Relationship Management (Required)
• Sales Management (Required)
• Strategic Planning (Required)
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $102,000 - $184,000
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ359197¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!