Bazaarvoice

Account Manager, Content Activation Solutions

Bazaarvoice$67K — $101K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of client-facing Account Management experience
  • Proven ability to work with internal and external stakeholders
  • Demonstrated client focus with strong relationship management skills
  • Ability to thrive in a fast-paced, dynamic environment
  • Excellent verbal and written communication abilities
  • Passionate, energetic, and collaborative work ethic
  • Authorized to work in the USA

Responsibilities

  • Define and execute inspiring strategies for clients and community members
  • Proactively engage with Sales and Client Success teams
  • Sell service offerings confidently to clients
  • Facilitate and present workshops for clients
  • Manage expectations with both internal and client stakeholders
  • Advocate for clients while collaborating with the internal team
  • Oversee campaign management from initiation to closure
  • Identify project timelines, milestones, risks, and mitigation strategies

Benefits

  • Opportunity to drive client success in a dynamic team environment
  • Engagement with core clients and innovative marketing campaigns
  • Develop and execute strategies with influential community members
  • Broad exposure to brand marketing trends and influencer engagement
  • Fostering a professional growth atmosphere within a collaborative team
Full Job Description
The Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns.We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients. The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills. Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role. Account Managers drive a positive client experience and identify opportunities to better service clients. They are responsible for all deliverables, tracking and executing campaign performance. Success for this role will be evaluated based on each campaign meeting and surpassing its predetermined KPIs (i. e. number of member social posts, quality of posts, impressions, engagement rates, etc) and client buildout.

What You'll Do:

  • Define and execute strategies that inspire clients and Influenster Community Members.
  • Proactively engage with Sales and Client Success.
  • Confidently "sell" services offerings to Clients.
  • Facilitate client workshops and sessions, presenting, and walking through our services offerings.
  • Manage and properly set expectations with both internal and client stakeholders.
  • Advocate on behalf of the Client and your team.
  • Manage and drive a portfolio of Campaigns from initiation to close.
  • Define and maintain timelines identifying milestones, risks, and mitigation strategies.


What You'll Need:

  • 3+ years Account Management client-facing experience.
  • Track record of working with clients and internal stakeholders at all levels.
  • Ability to maintain strong client focus.
  • Ability to work in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Passion, energy, and a collaborative work ethic.
  • Proven ability to ramp-up quickly and be a self-starter.
  • Full authorization to work in the USA.


$67,657 - $101,486 a year

At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the base salary for this position to be in the range listed above and is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected base pay range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the salary range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!

About Bazaarvoice

Bazaarvoice is a software company that provides social commerce solutions to retailers and brands. The company was founded in 2005 and is headquartered in Austin, Texas. Bazaarvoice's products include ratings and reviews, social media integration, and user-generated content. The company has over 6,000 clients, including major brands such as Best Buy, Costco, and Dell. Bazaarvoice has been recognized for its commitment to corporate social responsibility and sustainability. The company has offices in North America, Europe, and Asia.
Learn more about Bazaarvoice
Size
1,000 employees
Industry
Founded
2005

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