Agilent Technologies

Account Manager - Chromatography & Mass Spectrometry (Upstate New York)

Agilent Technologies • $110K — $183K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in chemistry, biology, biochemistry, or related life sciences.
  • 1+ years of relevant experience in scientific/laboratory work or field sales.
  • Working knowledge of chromatography, mass spectrometry, or similar analytical workflows.
  • Skill in managing complex sales cycles with multiple stakeholders.
  • Proven ability to build relationships and influence at all levels.
  • Excellent consultative selling and communication skills.
  • Strong organizational and time management skills.

Responsibilities

  • Grow market share for chromatography and mass spectrometry across territory.
  • Meet or exceed sales targets consistently.
  • Proactively prospect for new customers and sales opportunities.
  • Build and maintain relationships with researchers and lab managers.
  • Develop and execute a targeted territory plan to expand accounts.
  • Ensure satisfaction for the installed customer base.
  • Respond to customer inquiries promptly with accurate information.

Benefits

  • Remote work option available.
  • Sales incentive eligibility based on performance.
  • Choice of company car or vehicle reimbursement option.
  • Opportunity to work in a dynamic and scientific-driven environment.
Full Job Description
Job Description

Territory: Upstate New York, with major concentration in Buffalo, Rochester, Syracuse, Ithaca, and Albany Travel: 25-50%, primarily local, with occasional overnight travel

As an Account Manager, you will cover all markets Agilent serves in this territory: chemicals and energy, materials science, pharmaceutical and biopharmaceutical, life science research, clinical, environmental, forensics, and food.

What You'll Do
  • Grow Agilent's market share in chromatography, mass spectrometry, and related consumables and services across the territory.
  • Meet or exceed assigned sales targets.
  • Prospect proactively for new customers and opportunities, create demand, and penetrate competitive accounts.
  • Build and sustain long-term relationships with researchers, faculty, lab managers, and procurement teams.
  • Develop and execute an action- and target-based territory plan that expands share across academic and commercial accounts.
  • Maintain satisfaction across the installed base.
  • Respond to customer calls and emails within 24 hours, and provide accurate quotes within 24-48 hours.
  • Partner with Product Specialists, Consumables and Supplies, Service, and all One Agilent colleagues in the territory.
  • Submit accurate monthly and quarterly sales forecasts.
  • Maintain disciplined Salesforce CRM updates, expense reporting, and business reporting.

Qualifications
  • Bachelor's degree in chemistry, biology, biochemistry, or another physical or life science discipline from an accredited university.
  • 1+ years of relevant experience - either scientific/laboratory experience with analytical instrumentation (GC, LC, MS) or field sales and customer-facing experience.
  • Working understanding of chromatography, mass spectrometry, or related analytical workflows.
  • Ability to manage complex sales cycles involving multiple stakeholders, funding sources, and procurement processes.
  • Ability to build relationships and influence stakeholders at every level, internally and externally.
  • Excellent written, verbal, presentation, and consultative selling skills.
  • Strong self-management, organizational, territory planning, and time management skills.
  • Ability to work effectively both in a team-selling environment and independently in a performance-driven setting.
  • Valid driver's license and a clean driving record.


Preferred
  • 1+ years of sales experience in analytical instrumentation, laboratory technology, life sciences, or a related scientific market.
  • Experience selling into pharmaceutical, academic, university, government, or research laboratory environments.
  • Advanced technical knowledge of chromatography, mass spectrometry, or related analytical workflows.
  • Proven track record of consistently meeting or exceeding sales targets and growing market share.


Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 6, 2026 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $110,250.00 - $183,750.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Travel Required:
50% of the Time

Shift:
Day

Duration:
No End Date

Job Function:
Sales

About Agilent Technologies

Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. With more than 50 years of insight and innovation, Agilent instruments, software, services, solutions, and people provide trusted answers to customers' most challenging questions. The company generated revenue of $5.34 billion in fiscal 2020 and employs 16,600 people worldwide.
Learn more about Agilent Technologies
Size
17,400 employees
Market Cap
$44.2 billion
Industry
Net Income
$810 million
Founded
1999
5 Year Trend
+8.9%
Revenue
$5.5 billion
NASDAQ

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