Cummins

Account Management Specialist Senior

Cummins$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant sales or account management experience
  • Strong background in customer relationship management
  • Experience in contract negotiation and procurement processes
  • Degree in marketing, sales, technical, or related field
  • Proven ability to drive new business development and revenue growth
  • Familiarity with forecasting and performance tracking
  • Required licensing for compliance with export controls may be necessary

Responsibilities

  • Drive revenue growth within assigned accounts
  • Identify and engage new business opportunities
  • Cultivate strong, loyal customer relationships
  • Lead negotiations for favorable contract terms
  • Resolve operational issues to maintain service reliability
  • Advocate for customer needs within the organization
  • Maintain accurate sales forecasts and track performance
  • Collaborate across departments to enhance account strategies

Benefits

  • Company Pension Plan
  • Medical/Dental/Life Insurance
  • Comprehensive personal and professional development benefits
Full Job Description
Job Description

We are looking for a talented Account Management Specialist Senior to join our team specializing in sales for our On-Highway segment in Alberta.

In this role, you will make an impact in the following ways:
  • Account Growth Leadership - Expanding product and service penetration within assigned accounts, directly increasing revenue and strengthening long-term customer value.
  • New Business Development - Identifying, qualifying, and engaging new business opportunities that accelerate pipeline growth and support the organization's broader sales strategy.
  • Customer Relationship Stewardship - Building and sustaining trusted, positive relationships that enhance loyalty, reduce churn, and position the company as a preferred partner.
  • Contract & Negotiation Excellence - Leading negotiations that secure favorable terms, protect margins, and ensure clarity and alignment between customer expectations and organizational capabilities.
  • Operational Issue Resolution - Proactively managing production, distribution, inventory, and delivery challenges to maintain service reliability and uphold customer commitments.
  • Voice-of-Customer Advocacy - Championing customer needs internally, influencing decisions, and driving improvements that elevate satisfaction and strengthen competitive positioning.
  • Forecasting & Performance Accuracy - Maintaining precise sales forecasts and tracking progress to ensure business visibility, resource alignment, and strategic decision-making.
  • Cross-Business Collaboration - Coordinating across business units to unlock new opportunities, streamline communication, and deliver unified, high-impact account strategies.


Responsibilities

To be successful in this role you will need the following:
  • Values Differences - Embrace diverse perspectives and cultural insights to strengthen customer relationships and foster innovative solutions.
  • Communicates Effectively - Deliver clear, tailored messaging across multiple modes to ensure alignment with customers, stakeholders, and internal teams.
  • Customer Focus - Build strong, trust-based relationships and consistently deliver customer-centric solutions that differentiate the organization.
  • Ensures Accountability - Hold yourself and others to commitments, ensuring execution of account strategies and measurable business outcomes.
  • Instills Trust - Demonstrate integrity, honesty, and authenticity to gain confidence from customers and colleagues alike.
  • Articulating Value Proposition - Interpret customer needs and clearly explain product strengths to position solutions against competitors.
  • Account Planning - Define objectives, track progress, and align account strategies with business goals to drive execution.
  • Sales Pipeline Management - Proactively manage pipeline health, adjust strategies, and coach others to achieve sales objectives.
    Education, Licenses, Certifications:
    College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required.
    This position may require licensing for compliance with export controls or sanctions regulations.
    Experience:
    Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred.


Qualifications

This position will cover northern Alberta and parts of northern BC.

COMPENSATION AND BENEFITS

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, and a full complement of personal and professional benefits.

About Cummins

Cummins Power Generation is a world leader in the design and manufacture of power generation equipment, including PowerCommand standby and prime power systems. They also provide single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through their network of distributors. Part of the world-wide power systems business which has annual sales of more than $1.2 billion, Cummins Power Generation's strength comes from being a division of Cummins Inc. Cummins Power Generation has unique expertise in that all aspects of generator set design, manufacture and service have been brought together in one company. All the major components - the engine, alternator and control systems - are manufactured by divisions of Cummins. This integral approach means each element of a generating set is matched to work in harmony from the start. Providing what the customer wants is at the core of Cummins' manufacturing philosophy. For generating set customers this means a choice of mobile, stationary, open or sound attenuated versions is available for all models.

Cummins Careers

Join the dynamic world of Cummins, a global leader in power solutions, where innovation and leadership drive our mission to power a more prosperous world. At Cummins, we offer unparalleled job opportunities in engineering, technology, and business management, making it an ideal place for professionals seeking meaningful and impactful careers. Work You’ll Do At Cummins, you’ll be part of a team that values diversity and is committed to creating inclusive growth opportunities for all employees. Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in your potential and encourage every team member to reach their personal and professional goals. Join our industry-leading team to help develop groundbreaking solutions and technologies that impact markets and communities across the globe. Your work at Cummins will not only contribute to global innovation but also ensure sustainable practices that benefit future generations. Professional Growth and Development Cummins is dedicated to the professional growth of its employees. We offer a variety of leadership and diversity training programs designed to enhance your skills and advance your career. From hands-on internships for emerging talents to leadership programs for seasoned professionals, Cummins provides resources and global opportunities to learn, thrive, and lead in your respective field. Innovative Work Environment Our commitment to innovation is at the core of what we do. At Cummins, you will collaborate with skilled colleagues who are eager to share knowledge and ideas. We foster an environment where creative thinking and proactive leadership are encouraged, driving us forward in the areas of clean energy and environmental sustainability. Benefits and Culture Cummins employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. Among these are comprehensive health care options, competitive retirement plans, and flexible work arrangements. Our supportive culture champions community involvement and a work-life balance that accommodates the diverse needs of our team members. Join Our Team Explore the numerous job opportunities at Cummins where your skills and interests can be matched with the right position, helping you to excel. We are continuously hiring and looking for ambitious, curious, and innovative individuals ready to make a significant impact. Stay Connected Keep up to date with the latest at Cummins by following our careers blog. Gain insights from insiders, learn about our employment practices, and discover how our team is leading the charge in global power solutions. Job Alert Emails Customize your experience by subscribing to Cummins job alerts. Receive updates on new postings, company news, and insider tips directly tailored to your career interests. See what exciting and rewarding opportunities await at Cummins. At Cummins, your career is just beginning. Join us, and power your potential on a global stage.
Learn more about Cummins
Size
59,900 employees
Market Cap
$34.3 billion
Industry
Net Income
$1.7 billion
Founded
1919
5 Year Trend
+6.5%
Revenue
$19.8 billion
NASDAQ

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