The role

We are looking for an experienced Account Lead to join our team in Chicago to lead day-to-day client partnership and oversee high-volume marketing delivery, with a focus on promotional campaigns and always-on social content. You bring structure, calm, and momentum to a fast-moving stakeholder environment-turning shifting inputs into clear briefs, smooth production, and consistently strong output.

This is a client-facing role anchored in marketing operations and content delivery. You'll guide strategy-to-execution across social channels, paid/organic campaigns, and promotional launches, ensuring the work is on-brand, on-time, and performing.

This role is based in Chicago (with a commitment of 3 days onsite). As part of Eidra's expanding U.S. footprint, you'll help establish our reputation for creative excellence, strategy, and delivery in the American market. Applicants must be authorized to work in the U.S.
Responsibilities

• Client partnership & account leadership
• Be the primary day-to-day contact; build trusted relationships across stakeholders.
• Lead status, planning, approvals, and escalation with a proactive, diplomatic approach.
• Create clarity in a dynamic environment with evolving priorities and multiple inputs.
• Oversee social & promotional output
• Own the cross-channel content cadence (campaign bursts + always-on publishing).
• Ensure briefs are tight, feedback is consolidated, and approvals are frictionless.
• Maintain quality and consistency of voice, tone, and brand expression.
• Campaign and content production management
• Coordinate internal and external teams (creative, copy, design, motion, creators, media).
• Build lightweight systems: content calendars, traffic workflows, and decision logs.
• Performance-minded marketing delivery
• Monitor results and learnings; translate insights into optimizations for future output.
• Support reporting narratives that connect work to outcomes.
• Spot opportunities to expand impact (new channels, formats, campaign ideas, tests).
• Support proposals, SOW updates, and renewal conversations.

Requirements

• 5+ years in account management / client partnership in an agency or consultancy setting.
• Direct experience overseeing social media content production and promotional campaigns.
• Strong stakeholder management-can align many voices into one clear direction.
• Excellent operational skills: timelines, traffic, budgets, scopes, and risk management.
• Strong written communication (recaps, briefs, feedback consolidation, client-ready updates).
• Confident facilitator who can lead meetings to decisions and next steps.

Nice-to-haves

• Experience with paid social creative workflows and performance creative iteration.
• Familiarity with influencer/creator content production and usage rights basics.
• Experience building content systems (calendars, approvals, asset libraries, naming conventions).
• Experience supporting brand launches or high-visibility promotional moments.

Who You Are

• You're a client partner, not a messenger-clients trust you to bring clarity, options, and direction.
• You're not a handoff person. You stay close to the work and help it ship.
• You're great in high-volume social + promotional delivery-briefs, feedback loops, approvals, and release cadence.
• You can lead through ambiguity and shifting priorities, turning noise into decisions and next steps.
• You're sharp on stakeholder management-you align multiple voices without slowing momentum.
• You're commercially minded: you understand scope, value, and how strong delivery creates growth.
• You're calm under pressure, high-standards by default, and you raise the bar without creating friction.

What we offer

At Eidra/Kurppa Hosk in the United States, we offer a competitive salary package complemented by comprehensive benefits that prioritize employee well-being, reflecting our Nordic heritage. We provide a range of healthcare benefits, including fully subsidized insurance premiums for employees and their families. Our vacation policy promotes work-life balance with flexible time off, requiring a minimum of 3 weeks off per year. We encourage employees to take vacations in 2-week increments to truly detach and recharge. Our culture emphasizes inclusive decision-making, collaboration, and continuous learning, fostering an environment of transparency and trust. This collaborative spirit extends across our global offices, with opportunities to engage annually with our teams in the Netherlands, Norway, and Sweden, enriching your professional experience and network.

Salary range: 90,000 - 130,000 USD per year, depending on experience and qualifications.

Locations Chicago Remote status Hybrid