Account Executive

Arch.co

$80K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years of sales experience within a SaaS technology company, ideally in a startup environment.
  • Proven track record of meeting and exceeding sales quotas.
  • Innate drive for identifying and seizing opportunities.
  • Strong interpersonal skills with a passion for engaging customers.
  • A commitment to personal development and ability to take constructive feedback.
  • Customer-centric mindset with a focus on informed decision-making.
  • Long-term relationship-building perspective, prioritizing Arch's brand.

Responsibilities

  • Establish strong relationships with key stakeholders in financial institutions and firms.
  • Lead the entire client acquisition journey from lead generation to conversion.
  • Collaborate across teams including Partnerships and Product to drive client engagement.
  • Gather market insights to inform product improvements from client interactions.
  • Solve complex customer challenges and bring innovative solutions to the forefront.

Benefits

  • Supportive team environment that fosters exceptional client service.
  • Significant responsibility and impact within a small team from day one.
  • Strong product-market fit with low client turnover.
  • Trust and camaraderie among team members, promoting collaboration.
  • An inviting office space in Manhattan with communal areas for team interaction.
  • Complimentary lunch provided for in-office working days.
Full Job Description
The Role:We are hiring a high-performing Account Executive to drive new customer acquisition across enterprise and strategic accounts. We're a product-first company with significant commercial traction and continually reinvest in our product. As an Arch Sales Director, you will play a pivotal role in meeting, understanding, and serving core accounts to accelerate our market presence and revenue growth.

At Arch you will:
  • Build relationships with the people inside institutions, investment advisors, accounting firms, and other financial firms who allocate capital and would greatly benefit from the Arch platform
  • Manage end-to-end client acquisition process - including lead generation, qualification, product demonstration, and conversion
  • Collaborate cross-functionally with Partnerships, Product, Operations, and the Executive Leadership team to acquire and attract new clients
  • Learn from every interaction, bringing market insights to Arch Engineering and Operations to improve the core product continually.

Reach out to us if you:
  • Have 3-6 years of experience in Sales within a SaaS technology company, preferably in a growth stage startup.
  • Have consistent quota attainment or a track record of success.
  • Seek massive opportunities, jump on them, and take initiative.
  • High energy, love talking to people, and want to work on complex customer problems.
  • Are obsessed with personal growth and feedback - you improve every day and will be given the tools to do so.
  • Will put in the work to understand each client's needs and help them make the most informed decision of what's in their best interest. When clients are properly informed, they choose Arch.
  • Take a long-term perspective and uphold Arch's brand and relationships with potential partners above all else. There are two degrees of separation between most potential clients.
  • Want to hustle alongside an ambitious team to have an impact. You're energized by deep understanding of your customer's problems, helping them, and will not stop until you solve them.
  • Excited by working late and where you get to solve meaningful problems.
  • Have a consultative and problem-solving mindset (we are not a super salesy organization).

Bonus points if you:
  • Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field.
  • Possess deep understanding of Alternative Investments industry trends, products, and services.
  • Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s.
A Note about us:

Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients.

For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location.

We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment
Some perks of working for Arch include:
  • Strong Team - You'll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.
  • Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.
  • Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.
  • Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.
  • Great office - we've invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).
  • Lunch is on Us - Grab lunch on us while you're in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.

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