Your role The Account Director leads True Blue's most important client relationships, combining hands-on client delivery with strategic leadership-leading accounts, doing the work, growing revenue, and raising the standard for how the team serves clients. You own the health of your accounts: tracking progress against milestones, keeping projects on time and on budget, and always looking for the next opportunity to grow the relationship. You'll be the person clients trust, the colleague teammates lean on, and the steady hand that keeps complex, fast-moving campaigns on track. To thrive here, you need to be a swiss army knife, move fast without cutting corners, and care deeply about the work and the people doing it. Your thinking, your judgment, and your relationships are what our clients experience at True Blue. You'll have real ownership, real impact, and a seat at the table in a growing agency that's building something that matters. Your Responsibilities Client leadership & delivery

• Own a portfolio of key client relationships. You're the main point of contact, the lead strategist, and the person clients call when it matters
• Track account progress against key milestones, flag risks early, and ensure projects are delivered on time and on budget.
• Work closely with the Creative Director, Campaign Director, Public Affairs Director, CEO, and other internal experts to develop and execute communication plans, campaign strategies, and public affairs work
• Write and review client-facing materials, including presentations, strategic plans, and campaign plans, and make sure everything that goes out is excellent
• Lead client meetings, present deliverables, and run strategy sessions that keep campaigns moving in the right direction
• Stay ahead of client needs, offer honest counsel, and look for ways to add value
• Own account workflows and project execution, partnering with the ops team to keep campaigns on time and running smoothly

Account growth & business development

• Actively monitor account health and identify opportunities to grow existing accounts-pitch expanded work when the opportunity is there
• Own the revenue trajectory of your accounts: know where things stand, where they're headed, and what it takes to get them there
• Lead new business efforts, including writing proposals, building pitch decks, and presenting to prospective clients
• Build relationships and pursue opportunities that bring new clients and new work to True Blue

Team leadership & best practices

• Help raise the bar for how the agency runs accounts by bringing good habits, clear processes, and high standards
• Support the team on scoping, work planning, onboarding new clients, and making sure the right people are on the right work
• Run monthly internal account check-ins to spot opportunities, solve problems, and keep priorities straight
• Work closely with the Project Manager and ops team to improve account processes and keep workflows running smoothly across the agency

What we're looking for

• 8+ years managing client accounts and leading strategic work in an agency setting. We care less about which sector you came from and more about whether you've led complex, high-stakes work at a high level.
• A track record of leading client relationships and delivering complex, multi-faceted paid media campaigns at a high level
• Sharp writing skills. You can draft a strategic plan, develop a presentation deck, and compose emails that land
• Experience managing multiple fast-moving projects
• Comfortable leading a room-whether that's a client kickoff, a strategy session, or a new business pitch

Benefits that support you at every stage:

• Comprehensive Coverage: 100% employer-paid health, dental, and vision insurance for employee coverage
• Time to Recharge: Generous 120-hour annual PTO accrual, increases after first two years, holidays, and flexible scheduling to support work-life balance.
• Investing in Your Future: 401(k) plan with 3% safe harbor company contributions.
• You do You benefit: Annual professional development and monthly $200 stipend for professional development and personal wellness-whether that means a class, a conference, or something that brings you joy.
• New Business Commission: Bring in new work, get rewarded for it. We offer a 10% commission structure for revenue you help bring in-because growing the agency should grow your earnings too.

Don't be shy If our work gets you excited (true-blue.com/work), please apply. There is no such thing as the perfect candidate. If you meet a number of our requirements and have the passion and drive to use your skills to make the world a better place, let's talk. We're growing our team and want to build a company where we're all proud to belong. Send your resume and a short note (3-5 sentences) via our job link.