Account Director - Pharma Strategy & Contracting - Express Scripts - Hybrid or Remote

Cigna Healthcare

$103K — $173K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field and 8+ years of relevant experience.
  • 3+ years' experience in contract negotiation, preferably in managed care or pharmaceuticals.
  • Strong critical thinking and strategic positioning skills.
  • Ability to manage timelines and document project progress, with flexibility during peak volumes.
  • Proficient in assessing program metrics and financials; skills in Microsoft Office Suite required.
  • Superior verbal, written, analytical, and organizational communication skills.
  • Experience conversing confidently with managers and directors; adaptability in dynamic environments.
  • Knowledge of pharmaceutical and PBM industries.

Responsibilities

  • Collaborate with negotiators and leadership to define strategic business vision and review objectives.
  • Partner with teams to execute manufacturer and product strategies, guiding contracts through review to timely execution.
  • Engage with Ascent Health Services and matrix partners while maintaining compliance with firewall requirements.
  • Manage relationships with pharmaceutical manufacturers across multiple ESI Supply Chain departments.
  • Ensure accuracy in contractual requirements for timely invoicing and rebate payments.
  • Consult with leadership on data needs and submit corresponding requests.
  • Provide consultative feedback to negotiators using business review knowledge across assigned accounts.
  • Understand assigned manufacturer needs and support their objectives effectively.

Benefits

  • Comprehensive health benefits, including medical, vision, and dental starting on day one.
  • Well-being and behavioral health programs available.
  • 401(k) plan with company contributions.
  • Company-paid life insurance and tuition reimbursement options.
  • A minimum of 18 days paid time off per year, plus paid holidays.
  • Leaves of absence for personal or family needs.
Full Job Description
POSITION SUMMARY
This role is responsible for managing pharmaceutical manufacturer relationships and leading the contract review and execution process in alignment with strategic business objectives. The position will collaborate closely with negotiators, leadership, and cross-functional teams to ensure timely and accurate contract implementation, invoicing, and rebate processing. A critical component of this role is understanding the broader impact of contractual decisions, requiring knowledge of inter-system connections and how contract structures affect downstream teams and the overall feasibility of the setup. Success in this position demands strong communication, strategic thinking, and the ability to navigate complex internal and external partnerships while ensuring compliance and alignment with organizational goals.

ESSENTIAL FUNCTIONS

  • Collaborate with negotiators and department leadership to determine strategic business review vision, objectives, strategy, and presentation content.
  • Partner with negotiators to execute on manufacturer, product class, and drug strategies. Collaborate with assigned manufacturers and matrix partners to guide contracts through the review process, leading to execution of agreements within required timelines.
  • Collaborate with Ascent Health Services and matrix partners, remaining aware of firewall requirements at all times.
  • Manage pharmaceutical relationships and develop partnerships with assigned manufacturers across multiple departments within ESI's Supply Chain.
  • Ensure accuracy of all contractual requirements and respond to inquiries within ESI to ensure accurate and timely invoicing and payment of rebates.
  • Consult with negotiators and department leadership to determine data needs and submit data requests.
  • Leverage business review knowledge across all assigned accounts to provide consultative feedback to negotiators and input on client strategy.
  • Develop and demonstrate an understanding of assigned manufacturer needs, thinking critically about how to best support their objectives.
  • Apply knowledge of inter-system connections and assess how contract decisions impact downstream teams and the feasibility of the overall setup.


QUALIFICATIONS
  • Minimum educational requirement: Bachelor's degree in related field and 8+ years of relevant experience.
  • Minimum three years' experience in negotiating contracts desired, preferably in the managed care and/or pharmaceutical industries.
  • Sophistication at positioning our value proposition and our ability to meet client needs. Strong critical thinking skills.
  • Ability to manage timelines to meet deadlines and document progress on projects as required. Must be willing to work a flexible schedule during times of peak volume.
  • Ability to assess program metrics and financials. Excellent Word, Excel, PowerPoint, and Microsoft Office Suite skills.
  • Superior verbal and written communication, analytical and organizational skills. Ability to prioritize work and make independent recommendations.
  • Ability, confidence, and experience to be counterparts with other managers and directors on team. Demonstrated ability to adapt in a dynamic work environment.
  • Knowledge of the pharmaceutical and PBM industries.


This is a hybrid role requiring 3 days per week on-site (Morris Plains, NJ or St. Louis, MO). Candidates within a 50-mile radius of these locations are preferred, though remote candidates may be considered.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 103,900 - 173,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

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